Shane Dusang | Page 13

I recommend Shane one thousand percent. Very helpful and great on communication. Very educated and has plenty of experience to help you find the right vehicle for you. Very helpful and great on communication. Very educated and has plenty of experience to help you find the right vehicle for you. More

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Recently my wife and I went to Galleria BMW to look at their SUV’s. By the time we left the facility with a new vehicle we both felt it was the most pleasant buying experience we had ever encountered, and their SUV’s. By the time we left the facility with a new vehicle we both felt it was the most pleasant buying experience we had ever encountered, and I’m 71 years old and as you can imagine have done this many times throughout the years. First, when Shane greeted us he didn’t ask a bunch of questions about our intensions but rather suggested we allow him to give us a tour of their entire facility. It was very impressive and gave us the confidence to know we were dealing with a very professional organization. Only after our tour did Shane suggest we take a look at a particular vehicle that we may be interested in. I don't know how he did it but the first vehicle he showed us was exactly what we were looking for, which was further confirmed after taking a test drive. I want to stress there was never any high pressure sales tactics used by Shane throughout the entire sales process. He simply provided information we asked for and simply allowed the quality of the vehicle and the confidence we now had in the dealership to close the sale. I have no reservations in recommending Shane Dusang and the Galleria dealership for your BMW needs. You won’t be disappointed! More

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I purchased a certified pre-owned car from our of state with Shane at Galleria. Shane was excellent to deal with. He, and the rest of the team, were incredibly responsive to all of my inquiries. They se with Shane at Galleria. Shane was excellent to deal with. He, and the rest of the team, were incredibly responsive to all of my inquiries. They sent me the detailed internal inspection report, and importantly, allowed me to get an independent pre-purchase inspection done with no complaint. This made it clear they stood behind the car they were selling. The transaction was completed smoothly, they allowed me to schedule my own transport, and the car arrived as described. Overall, it was a very positive experience and would recommend Shane to anyone looking for a BMW. More

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Shane really knows his business and tries hard to make it a smooth process for the customer. I had never bought a car sight unseen but he made sure I knew what I was getting including working with the inspec a smooth process for the customer. I had never bought a car sight unseen but he made sure I knew what I was getting including working with the inspector I hired. Shane handled the shipping arrangements as well, and it all worked out just fine. More

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I recently had the pleasure of purchasing my X5 with the assistance of Shane, and I must say, it was an exceptional experience from start to finish. Shane's professionalism, knowledge, and friendliness trul assistance of Shane, and I must say, it was an exceptional experience from start to finish. Shane's professionalism, knowledge, and friendliness truly set him apart. Throughout the purchasing process, Shane's communication was excellent. He kept me informed every step of the way, making the entire experience seamless and stress-free. His professionalism and dedication to customer satisfaction are truly commendable. Shane's friendly and approachable demeanor made the entire purchasing experience enjoyable and memorable. He genuinely cares about his customers and goes the extra mile to ensure that they are completely satisfied.I cannot recommend Shane highly enough to anyone looking to purchase a vehicle. His exceptional service, professionalism, and friendly attitude make him a true asset to the dealership. Thank you, Shane, for making my X5 purchasing experience truly outstanding! More

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Shane was great! Attentive and knowledgeable. He worked hard for my sale and I’m thrilled with my new X5. Matt and David were great too. Looking forward to my lesson Attentive and knowledgeable. He worked hard for my sale and I’m thrilled with my new X5. Matt and David were great too. Looking forward to my lesson with Ryan as well. More

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Great experience, quick easy and smooth process would definitely recommend to anyone looking to purchase a vehicle definitely recommend to anyone looking to purchase a vehicle More

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Shane is very professional and knowledgeable about the BMW brand and he went over and beyond to provide top tier customer service in my car purchasing experience. He walked me through the set up of my veh BMW brand and he went over and beyond to provide top tier customer service in my car purchasing experience. He walked me through the set up of my vehicle in the BMW app and was readily available for any questions I had along the way. Thank you Shane and Galleria BMW for helping me get in my new X3!!! More

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They were very helpful when I asked them to supply me with details about the extended warranty I purchased along with the used Lexus I bought from them. with details about the extended warranty I purchased along with the used Lexus I bought from them. More

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He was professional and handle all questions with no issues . Test drive and paper work was quick issues . Test drive and paper work was quick More

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