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Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips | Page 2

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.5
131 Reviews
4.5

131 Reviews

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131 Reviews of Shane Phillips

April 29, 2026

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Employee Rating

This Toyota place can be great just a bit slow at times. But have great,knowledgeable workers. More

by angeliaj16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Dan

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May 01, 2026

Gullo Toyota of Conroe responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gullo Toyota of Conroe. Grant Gullo grantgullo@gullo.net General Manager

April 29, 2026

Dealership Rating
Employee Rating

Best Sales team I’ve ever purchased a vehicle from! The process was smooth and they were accommodating to my busy schedule. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter , Chase Grice

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Apr 29, 2026

Gullo Toyota of Conroe responded

It’s great to hear that our sales team made your purchase smooth and fit around your busy schedule. Thank you for sharing these kind words. If you ever need anything in the future, please don’t hesitate to reach out. Grant Gullo grantgullo@gullo.net General Manager

April 26, 2026

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Employee Rating

I got a last minute service appointment and they did a great job getting me in and serviced in a timely manner More

by BROSAMMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

Gullo Toyota of Conroe responded

Thank you for recognizing our team's effort to accommodate your last-minute service. We appreciate your feedback at Gullo Toyota of Conroe.

April 25, 2026

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Employee Rating

I was thoroughly impressed by the willingness of all your staff members to help, coupled with their warm smiles. Thank you More

by KORBIN2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Paula Box

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Apr 25, 2026

Gullo Toyota of Conroe responded

We’re delighted that Shane, Maxine, Paula, and the entire staff greeted you with genuine warmth and assistance. Thank you for trusting us with your Toyota RAV4 service, and we look forward to welcoming you back. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

April 25, 2026

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Employee Rating

One price on their website and higher price at their store, when I asked they told me msrp was just a guess they raised the prices over a $100 More

by MRMIKE0258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maxine .

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Apr 30, 2026

Gullo Toyota of Conroe responded

Mike, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

Apr 30, 2026

Gullo Toyota of Conroe responded

Mike, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

April 22, 2026

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Employee Rating

Great receptionist, great service, easy in & out. Have been coming here for years....just great! More

by mtaylor5151
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Apr 23, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear our receptionist and service team made your Toyota RAV4 visit quick and smooth. Thank you for trusting us over the years. We look forward to assisting you at your next visit. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

April 21, 2026

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Employee Rating

Very quick, no waiting with appointment and a very nice waiting area. Communications were clear and well documented More

by EAORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Apr 21, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience. It’s great to hear your appointment started right on time and that you enjoyed the waiting area. We’re glad our team kept you informed throughout your Toyota service. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

April 20, 2026

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Employee Rating

Great customer service, in and out quickly , very attentive and explained everything in n detail. More

by Victor Aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box

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Apr 20, 2026

Gullo Toyota of Conroe responded

Thank you for trusting our team with your Toyota Tacoma. We’re glad we could provide attentive explanations and get you back on the road so quickly. We appreciate your feedback and look forward to assisting you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

April 16, 2026

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Employee Rating

My truck was diagnosed with a supposed rear bearing damage. I was quoted more than $2,000 to fix it plus a break job for $700. Total $2,700. Went somewhere else. There was nothing wrong with th More

by BCURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maxine .

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Apr 20, 2026

Gullo Toyota of Conroe responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

Apr 20, 2026

Gullo Toyota of Conroe responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

April 15, 2026

Dealership Rating
Employee Rating

Great experience overall with the dealer they always come through with the best deals and offers More

by JONOBX198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Apr 15, 2026

Gullo Toyota of Conroe responded

Great to hear our service team delivered a smooth experience on your Toyota Camry Hybrid and came through with excellent deals. We look forward to helping you again whenever your vehicle needs attention. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

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