Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

4.8
53 Reviews
4.8

53 Reviews

Write a Review

53 Reviews of Shane Ralston

January 29, 2026

Dealership Rating
Employee Rating

Dealership is great however I came in back in November asking them drive the car to hear the sound. They did NOT. January im back in paying 1800 for the same sound I asked them to listen to. More

by phillipsapril83
Service Price Transparency
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Recommend Dealer
Yes
Jan 29, 2026

McLarty Honda responded

April, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 23, 2026

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Very good experience. On time and communicated well. Service manager was great. Word word word word. More

by brian cahalan
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Recommend Dealer
Yes
Jan 23, 2026

McLarty Honda responded

Thank you for choosing McLarty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 21, 2026

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McLarty Honda Service Department experiences have been great. They always go over the things that need to be addressed now & in the future. More

by SBOWLIN19
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dashiell

Jan 21, 2026

McLarty Honda responded

Thanks for sharing about your experience with McLarty Honda. We appreciate your business and hope to see you again soon!

January 20, 2026

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Caring and friendly. This was my first time in the service department and they made me feel welcomed, one of the family. So glad I choose them. More

by kathylynch6630
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Recommend Dealer
Yes
Jan 20, 2026

McLarty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 20, 2026

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I am from Arkansas but currently a travel therapist. Everyone at Mclarty is so helpful whenever I am back in town. I have needed service while out of state and no one compare to Mclarty and Chris was a More

by EMILYJONES87
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Recommend Dealer
Yes

Other Employees Tagged: Tony McDaniel, Jonathan Frazier , Chris Valenzuela

Jan 20, 2026

McLarty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 20, 2026

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I have bought my last 4 vehicles from this dealership and the service department is very good. More

by RADM0M0770
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Recommend Dealer
Yes
Jan 20, 2026

McLarty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 18, 2026

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I have bought Honda cars for many years, always Hinda accords, I have been very happy so far with my decisions More

by oklawood
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Recommend Dealer
Yes
Jan 18, 2026

McLarty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McLarty Honda.

January 16, 2026

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They did proceed to work on my car right on schedule for the airbag recall. I am told that the air bag inflator was replaced. Also, they did a general safety check and noted to be two or three things that m More

by Charles
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Recommend Dealer
Yes

Other Employees Tagged: Justin was my contact and reviewed concerns with me

Jan 18, 2026

McLarty Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Charles, feel free to contact us at your convenience.

January 16, 2026

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Employee Rating

I made it to the service Ctr and Cole was ready and available for my needs and being I’m a new Honda owner and he explained the codes and everything I needed to know about my new vehicle maintenance. More

by carolynsimsnaps
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Recommend Dealer
Yes

Other Employees Tagged: Sidney Buckner

Jan 16, 2026

McLarty Honda responded

Thank you for choosing McLarty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 15, 2026

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Fast and friendly very good customer service And fast service answered all my questions very professional will be back soon More

by SAMMSALI
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Recommend Dealer
Yes
Jan 15, 2026

McLarty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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