Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

4.7
80 Reviews
4.7

80 Reviews

Write a Review

80 Reviews of Shane Ralston

March 10, 2026

Dealership Rating
Employee Rating

Service manager was extremely nice and helpful and made sure that I was taken care of. More

by ckj501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

McLarty Honda responded

Thanks for highlighting our service manager’s friendly, attentive support for your Honda Accord Hybrid. It’s great to know they made sure you were well taken care of. We appreciate your five-star rating.

March 08, 2026

Dealership Rating
Employee Rating

I have always been treated well and received excellent service at the McLarty Honda service center. More

by rvjmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2026

McLarty Honda responded

We’re grateful that Shane and our Honda service team have consistently delivered excellent service. Thank you for your 5-star rating. We look forward to assisting you again.

March 08, 2026

Dealership Rating
Employee Rating

Rude. ...been coming there 13 years...oil change is too expensive and prices are always different More

by Prt30lr
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Mar 09, 2026

McLarty Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 07, 2026

Dealership Rating
Employee Rating

The service department has always treated us well and provides great, timely work at a great price. More

by TFERG96
Recommend Dealer
Yes

Other Employees Tagged: Chris Valenzuela

Mar 07, 2026

McLarty Honda responded

Thank you for trusting our service department with your Honda Odyssey. We’re glad the team treated you well and delivered timely work at great value. We look forward to keeping your Odyssey running smoothly.

March 04, 2026

Dealership Rating
Employee Rating

Prompt, friendly service. They were completely upfront with what repairs were needed and why. Price was reasonable and repairs completed in a timely manner. I would recommend More

by bguy0
Recommend Dealer
Yes

Other Employees Tagged: Shane Ralston

Mar 04, 2026

McLarty Honda responded

We’re pleased you found our service friendly, transparent, and efficient for your Kia. It’s great to hear our pricing and speed met your needs. Shane and our team appreciate your recommendation and look forward to serving you again.

March 02, 2026

Dealership Rating
Employee Rating

Everone was nice and explained everything to me to help me make a well informed decision More

by genikki24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony McDaniel

Mar 02, 2026

McLarty Honda responded

We’re delighted to see your five-star review. It’s rewarding to know our team clarified every detail of your Honda CR-V service so you could make a confident choice. Please reach out if there’s anything else we can do.

March 02, 2026

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Everyone was very professional and made sure the car buying experience was a good one. More

by CMWEBB0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Travis Yielding, Steven Brooks , Ian Bing

Mar 02, 2026

McLarty Honda responded

Thank you for sharing your experience with your new Honda CR-V Hybrid. We’re glad our team’s professionalism helped make your car buying process smooth and enjoyable.

February 28, 2026

Dealership Rating
Employee Rating

Never know what to say . It is a good place to do business with. That is all More

by MEC44
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Rios

Feb 28, 2026

McLarty Honda responded

Thank you for noting that you find our dealership a great partner for your Honda CR-V service. Shane and our team are glad to have earned your trust and hope to assist you again in the future.

February 26, 2026

Dealership Rating
Employee Rating

Fast and efficient. Salesperson was knowledgeable and friendly about service being required and informed about that More

by NA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

McLarty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 24, 2026

Dealership Rating
Employee Rating

They are kind, personable and will suggest what you need along with the issue presented. More

by JXBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Rios

Feb 24, 2026

McLarty Honda responded

We’re thrilled our service team could offer friendly care and helpful suggestions for your Honda. Shane will be pleased to hear your kind feedback about our approach. Please reach out to us whenever you need more assistance.

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