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Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston | Page 8

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

4.7
159 Reviews
4.7

159 Reviews

Write a Review

159 Reviews of Shane Ralston

March 22, 2026

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Employee Rating

Staff always nice, professional and prompt. Very helpful with your issues. Dealership is always clean. More

by swhoffman32459
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 23, 2026

McLarty Honda responded

Thank you for highlighting our team’s professionalism, prompt assistance, and the cleanliness of our facility. We’re pleased to have cared for your Honda HR-V and helped with any issues. Shane and our staff look forward to assisting you again.

March 22, 2026

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The supervisor helped was friendly, smart and helpful. He got my car maintenance done faster than expected, which was great More

by M00RE-DEL0RES1
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2026

McLarty Honda responded

What a pleasure to hear Shane and our service team made your Honda maintenance smooth and efficient. We’re glad the work was completed sooner than you expected. Thank you for sharing your five-star feedback.

March 22, 2026

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Very nice service writer kelp me informed about service nice waiting room very clean good More

by Pntbd
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Yes
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Mar 23, 2026

McLarty Honda responded

Thanks for sharing your experience with McLarty Honda. Shane and our team appreciate your business and hope to see you again soon!

March 20, 2026

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Very professional group who strive too do what they say in a timely and efficient way ! More

by mccaughinr
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Yes

Other Employees Tagged: London Walker, Darrell Taylor

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Mar 20, 2026

McLarty Honda responded

Thanks for noting our team’s professionalism and timely service during your Honda Pilot purchase. We’re pleased we could follow through on our commitments efficiently. Enjoy your new Pilot and thanks for choosing Honda.

March 19, 2026

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I was very pleased with the work, courtesy, and friendliness of McLarty Honda for my first oil change. They also satisfactorily answered all of my questions about other features. More

by cjones82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Allen , Whoever was the receptionist who answered the phone in the service department.

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Mar 19, 2026

McLarty Honda responded

We’re delighted our team made your first oil change a pleasant experience and helped with your questions about your Honda CR-V’s features. We appreciate your positive feedback and look forward to serving you again.

March 17, 2026

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Quickly greeted at my car when entering the service area. Service rep was both pleasant and efficient. More

by leel5137
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Service Communication
Recommend Dealer
Yes
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Mar 17, 2026

McLarty Honda responded

It’s wonderful to hear Shane greeted you promptly and provided a pleasant, efficient experience. Thank you for trusting our service center with your Honda.

March 17, 2026

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Everyone I worked with was polite and helpful . I was able to wait on my car to be serviced which was very quick . More

by Kathey
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 17, 2026

McLarty Honda responded

Thank you for sharing your experience with our service team. We’re glad the staff was polite and helpful, and that you could comfortably wait while your Honda CR-V was serviced quickly. Please feel free to reach out if there’s anything else we can do for you.

March 16, 2026

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My service manager was very helpful with what was needed on my vehicle. Everyone was very nice and the service was prompt. More

by CASLYM.TA1231
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Service Communication
Recommend Dealer
Yes
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Mar 16, 2026

McLarty Honda responded

Thank you for noting how helpful Shane was and for recognizing our team’s friendly, prompt service. It’s great to hear your Honda received the care it needed. We look forward to assisting you again soon.

March 14, 2026

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Employee Rating

Ramon was so wonderful to me! I could never have asked for better service and care. He was so understanding about my situation and not PUSHY AT ALL. Could not have asked for a bet More

by WOODSONKIM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Green

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Mar 14, 2026

McLarty Honda responded

It's wonderful to hear Ramon provided service with understanding and respect. We appreciate you trusting us with your Honda service and sharing your positive experience. Please let us know if we can assist you again in the future.

March 13, 2026

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Employee Rating

Representatives in service department are courteous, helpful and patient. We have McLarty for several years and found them to be excellent. More

by LYNDASJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2026

McLarty Honda responded

Thank you for recognizing our service team’s courtesy and patience. We’re glad your Honda CR-V has received excellent care over the years. Shane and the rest of our department appreciate your continued loyalty.

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