I had an appointment for an oil change and tire rotation
at 10:45. They did not get my car done for over two hours! I finally get my car back and paid at 1:00 in the afternoon. That is just unacceptable. Wh
at 10:45. They did not get my car done for over two hours! I finally get my car back and paid at 1:00 in the afternoon. That is just unacceptable. Why bother making an appointment? I got an attitude from the service advisor who told me that next time I need to be more patient:(
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by ladysail
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2026 -
McLarty Honda responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
I had a great experience getting my oil changed.
It was very quick and everyone was very friendly.
It was very quick and everyone was very friendly.
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by Kbridgforth
Verified Customer
Verified Customer
Service Price Transparency
May 02, 2026 -
McLarty Honda responded
We’re pleased to hear your Honda oil change was fast and our team greeted you warmly. Providing efficient and friendly service means a lot to us. We hope to assist you again for future services.
I was greeted with a smile and kind words.
The service rep took great care of me from the start to finish. 🙂
The service rep took great care of me from the start to finish. 🙂
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by ANN.BAKKERASP
Verified Customer
Verified Customer
Service Price Transparency
May 02, 2026 -
McLarty Honda responded
Thank you for sharing your experience. We’re glad our team greeted you warmly and provided attentive care from start to finish for your Honda. We appreciate your trust in us.
The service rep I dealt with was thorough, knowledgeable
and helpful. I respect how he made me aware of the maintenance details for my car without being pushy.
and helpful. I respect how he made me aware of the maintenance details for my car without being pushy.
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by Sidney P
Verified Customer
Verified Customer
Service Price Transparency
May 03, 2026 -
McLarty Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing McLarty Honda.
Juan and his team did a fantastic job with providing
timely customer with services to my Honda Passport.
timely customer with services to my Honda Passport.
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by sportscmo
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2026 -
McLarty Honda responded
Thank you for your five-star review. We’re glad Shane and the team could provide prompt service for your Honda Passport. We look forward to assisting you again.
I thought the people were friendly and helpful.
It took about 10 minutes to be waited on. The waiting area was very nice and had a coffee and snack area. Very comfortable seats.
It took about 10 minutes to be waited on. The waiting area was very nice and had a coffee and snack area. Very comfortable seats.
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by cdh50
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2026 -
McLarty Honda responded
We’re glad our team made you feel welcomed and that you were assisted quickly. It’s rewarding to know you enjoyed the coffee and snack area along with the comfortable seating. We look forward to serving your Honda CR-V again.
Respected my time due to work.
.. courteous and attentive to the needs of the customers.
.. courteous and attentive to the needs of the customers.
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by Shiriayah.144
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2026 -
McLarty Honda responded
Thank you for the five-star rating and for noting that we respected your time while providing attentive service. Shane is pleased to have delivered courteous support for your Honda. Please let us know if we can assist you with anything in the future.
I was greeted and told where to go in to wait.
It was comfortable and had snacks and coffee available while you wait. I had a drink with me, but did have one snack, since I was there over 3 hours,
It was comfortable and had snacks and coffee available while you wait. I had a drink with me, but did have one snack, since I was there over 3 hours, it was nice to have that. Thanks
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by sjfallon
Verified Customer
Verified Customer
Other Employees Tagged:
Shane Ralston
May 01, 2026 -
McLarty Honda responded
Thank you for sharing your experience with your Honda Pilot service. We’re pleased the comfortable lounge, snacks, and coffee made your wait easier, and that Shane’s greeting helped you feel at home. We look forward to welcoming you back.
Amazing team everything was done perfectly and within a
very short time. Thank you so much.
very short time. Thank you so much.
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by SarahFaustina NtaateMukasa
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2026 -
McLarty Honda responded
Great to hear our team handled your Honda service so efficiently and accurately. Shane will be pleased to know everything met your expectations. Thank you for sharing your feedback.
The service man was was very efficient and explained to
me the various needs in my vehicle related to maintenance. I appreciate him going over everything in detail so that I can make an informed decision.
me the various needs in my vehicle related to maintenance. I appreciate him going over everything in detail so that I can make an informed decision.
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by Rtiverson92
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2026 -
McLarty Honda responded
We appreciate you noting Shane’s efficient, detailed explanation of your Honda’s maintenance needs. Thank you for trusting us to help you make an informed decision.
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