Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston | Page 15

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

4.7
205 Reviews
4.7

205 Reviews

Write a Review

205 Reviews of Shane Ralston

February 15, 2026

Dealership Rating
Employee Rating

My experience with the dealership was very positive overall. The staff was professional, knowledgeable, and genuinely helpful throughout the entire process. They took the time to answer my questions, e More

by msniketanash
Recommend Dealer
Yes

Other Employees Tagged: Shane Ralston

Feb 16, 2026

McLarty Honda responded

Thank you for sharing your positive experience with our team while servicing your GMC Yukon. We’re glad the process was clear, smooth, and pressure-free. Shane and our team look forward to assisting you again and appreciate your recommendation.

February 15, 2026

Dealership Rating
Employee Rating

Sam was able to make an assessment and set up an appointment for me. Great job on the repairs and for honoring the warranty. More

by Kenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam

Feb 15, 2026

McLarty Honda responded

We’re glad the assessment and appointment process went smoothly and that your Honda CR-V repair was completed with the warranty honored. Thank you for sharing your experience, and we look forward to assisting you again.

February 13, 2026

Dealership Rating
Employee Rating

Very good service and Cole made sure that I was kept informed on the status of my vehicle. The dealership was very clean and friendly people making sure that I was comfortable. More

by sbarden24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2026

McLarty Honda responded

We enjoyed assisting with your Honda CR-V service. We’re happy the facility met your expectations for cleanliness and comfort. Shane and our team appreciate your kind words.

February 13, 2026

Dealership Rating
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I had an appointment but when I came to drop it off they told me it wouldn't be that long. I appreciated that because it saved me another trip back to LR. More

by Tashia
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tanton

Feb 13, 2026

McLarty Honda responded

Thank you for the 5-star review and for trusting us with your Honda Accord. We’re glad Shane and our service team provided a quick turnaround so you avoided another trip. We look forward to serving you again.

February 11, 2026

Dealership Rating
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Service staff is always courteous and professional. Customer waiting area is comfortable and well stocked with refreshments. Maintenance is performed in a reasonable amount of time and I’ve never had i More

by jo_ann_white
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 12, 2026

McLarty Honda responded

Thank you, Joann! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McLarty Honda. We look forward to having you as one of our valued customers for many more years to come!

February 08, 2026

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The agent was nice but failed to tell me that I could get a tire balance that I requested, with the rotation for $35 also the service price was very high. More

by sandberg1961
Service Price Transparency
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Recommend Dealer
No
Feb 09, 2026

McLarty Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 05, 2026

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I think the fact that we bought 2 vehicles from this dealership and have ALL of the service for both done at McLarty speaks volumes. More

by JANISKHUEY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Samuel Rios

Feb 05, 2026

McLarty Honda responded

It means a lot that you chose to purchase two Hondas and have our service team care for both vehicles. Shane and our technicians are honored by your continued trust. We look forward to supporting your driving needs for many miles ahead.

February 05, 2026

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No issues or concerns. The tech was very attentive. Very nice young man. Very very professional. More

by leothreet
Service Price Transparency
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Recommend Dealer
Yes
Feb 05, 2026

McLarty Honda responded

We’re glad to hear there were no issues or concerns. Shane was pleased to provide attentive and professional service on your Honda CR-V Hybrid. We look forward to assisting you again.

February 04, 2026

Dealership Rating
Employee Rating

They do just ok. Is really all I care to comment on really just ok More

by hazenbb67
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 05, 2026

McLarty Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 02, 2026

Dealership Rating
Employee Rating

Contact person very helpful and knowledgeable and courteous. He went out of his way to give me some extra help on my questions and what my next steps should be on servicing my car. More

by CLARKJACQUELINE355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony McDaniel

Feb 02, 2026

McLarty Honda responded

It’s great to hear our team helped answer your questions and outline next steps for your Honda CR-V service. If anything else comes up, please feel free to reach out anytime.

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