Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

5.0
22 Reviews
5.0

22 Reviews

Write a Review

22 Reviews of Shane Ralston

September 29, 2025

Dealership Rating
Employee Rating

Great service and nice people always willing to help you and make sure you understand what is needed More

by 2damesdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

McLarty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McLarty Honda.

September 26, 2025

Dealership Rating
Employee Rating

Car was ready when promised, and service was completed. I’m happy. Lots of comfortable chairs, free coffee, bottled water and some snacks available while I waited. More

by andymoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam

Sep 27, 2025

McLarty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 05, 2025

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Employee Rating

We took our car in for some issues that turned out to be more complicated than expected. We were well taken care of by Service Manager, Shane. His help with our situation was truly amazing, and I will defin More

by GrayA
Service Communication
Recommend Dealer
Yes

June 04, 2025

Dealership Rating
Employee Rating

Great service, I felt at home welcomed and like family! Great customer service overall explanations! More

by tonyjr.hill
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tony McDaniel

May 11, 2025

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Great attitudes, very friendly, BUT… won’t move an inch on prices that are at ‘MAX’ used retail prices. If you want to pay over full price…. by ALL means give away your money!!! More

by Firemanfuller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ed Jacobs, Ashley Beasley

May 13, 2025

McLarty Honda responded

We thank you for sharing your rating.

August 19, 2018

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Employee Rating

Wonderful experience!! I trust the McLarty service with my vehicle every time! They always are so friendly and do great work! Thanks again to the service team at McLarty Hon More

by MISSYRALSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Baker, Bob Littleton

Aug 20, 2018

McLarty Honda responded

Missy, thank you so much for the positive feedback! We are happy to know you had a wonderful experience with our service! We appreciate you and your business! Come back and see us!

July 22, 2018

Dealership Rating

Maintenance on my Honda Civic Good experience. Everyone was friendly and helpful. The maintenance was done quickly and efficiently. I’ve always had a good experience at McClarty Ho More

by LINDA7317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Baker, Chris Hallerberg, Austin Kimbrough, Bob Littleton, Glen Love, Dillion McCown, Kim Phillips, Jason Spiller, Gaylon Tarkington

Jul 23, 2018

McLarty Honda responded

Thank you for the positive feedback, Linda! We are glad to hear you had a great service experience with our team! We do appreciate you and your business!

July 07, 2018

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Great people and service!! I have dealt with this dealership since 1992. Of course it was not McLarty but over the years, some of the same people have helped me. Recently had More

by jbryant2384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony McDaniel , David Cates, Reece Hancock, Seth Pinkerton, Jason Spiller

Jul 09, 2018

McLarty Honda responded

Thank you so much for the great review! We love hearing you had a great experience with our entire team! We do appreciate you and all your business with us!! Thanks again!

July 05, 2018

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Employee Rating

Excellent service Appreciate the caring attitude of the advisors and first rate service. Sales and service are very friendly. For me customer service should be priority More

by kendallcasey40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Harper

Jul 05, 2018

McLarty Honda responded

Kendall, thank you so much for the great review! We are very glad to hear you had an excellent service experience with our team! We do appreciate you and your business!

June 27, 2018

Dealership Rating
Employee Rating

Poor service. I have to wait for 2 hours and my problem was never resolved. I brought my Honda Pilot because there was bubbles on the inside driver side door. They More

by EDWINHOJILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Heidi Duncomb

Jun 27, 2018

McLarty Honda responded

Edwin, we are very sorry to hear about your experience. We will alert your review to our management team to look into further. We do strive for quality customer service and appreciate your honest feedback. Again, we sincerely apologize for the inconvenience and frustration this has caused.

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