Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston | Page 7

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

4.7
205 Reviews
4.7

205 Reviews

Write a Review

205 Reviews of Shane Ralston

May 08, 2026

Dealership Rating
Employee Rating

I’ve had nothing but great experiences in the McLarty Honda Service Department. They are straight forward with pricing & how long service should take both of which are appreciated. More

by SBOWLIN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dashiell

May 08, 2026

McLarty Honda responded

Thank you for sharing your positive feedback about your Honda CR-V servicing. Shane and our service team are glad the clear pricing and time estimates made your visits smooth. We appreciate your continued trust and look forward to helping you again.

May 07, 2026

Dealership Rating
Employee Rating

Just picked up all weather floor mats, so not much time spent there. Atmosphere is pleasant, friendly people working there More

by leighmoravec
Recommend Dealer
Yes

Other Employees Tagged: Shane Ralston

May 07, 2026

McLarty Honda responded

Thank you for sharing your experience picking up all-weather floor mats for your Honda Passport. We’re glad you found the atmosphere welcoming and our team friendly.

May 07, 2026

Dealership Rating
Employee Rating

We're ready for me, started to work on my vehicle on time, and finished quickly More

by wildearlwilde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony McDaniel, London Walker

May 09, 2026

McLarty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 06, 2026

Dealership Rating
Employee Rating

Service department is always super friendly and considerate. Always happy with the service department whenever I take my car in. More

by Kgre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Green , Cole Burroughs

May 06, 2026

McLarty Honda responded

Thank you for sharing your experience with your Honda HR-V. We’re glad our friendly, considerate service team consistently leaves you satisfied. We look forward to taking care of your vehicle again.

May 05, 2026

Dealership Rating
Employee Rating

Excellent service from start to finish. Honda has always had provided great service over the years More

by anita.burnley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

McLarty Honda responded

Thank you for choosing us for your Honda CR-V service. We’re glad the service process met your expectations at every step. We appreciate your loyalty over the years and look forward to your next visit.

May 05, 2026

Dealership Rating
Employee Rating

Professional, courteous and friendly. Knowledgeable about Hondas. Service advisor Juan V very good and professional. More

by JULIA Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Valenzuela is who worked with us.

May 05, 2026

McLarty Honda responded

We appreciate your praise of our professional, courteous, and friendly approach and our Honda expertise. It’s rewarding to know our service advisors provided a professional experience while working on your CR-V.

May 05, 2026

Dealership Rating
Employee Rating

Shane was great. Quickly had my car ready to go. Great service. Will be back. More

by sandraliliann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

McLarty Honda responded

Thank you for the five-star rating. We’re glad Shane had your Honda CR-V Hybrid ready so quickly. We appreciate your feedback and look forward to your next visit.

May 05, 2026

Dealership Rating
Employee Rating

Brought my car in after it wouldn’t start after an oil change. Had to have my car towed to dealership. Something hadn’t been reconnected back when doing the oil change. Even though the service rep was More

by Cathy
Service Communication
Recommend Dealer
Yes
May 05, 2026

McLarty Honda responded

Cathy, thank you for your very kind review. Shane and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McLarty Honda.

May 04, 2026

Dealership Rating
Employee Rating

I went in for just an oil change. They said I needed other stuff. They said they did a tire rotation but in fact my husband had just worked on my car tire night before and the tires More

by LYNJONes1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 05, 2026

McLarty Honda responded

Lyn, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 02, 2026

Dealership Rating
Employee Rating

The service I received at Honda was excellent. The service attendant was friendly, informative and had great customer service. More

by niashea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2026

McLarty Honda responded

Thank you for letting us know how smoothly your Honda service visit went. It’s wonderful to hear our service attendant was friendly and kept you informed. We appreciate your trust in our team for your vehicle’s care.

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