Shane Randall | Page 17

Purchase of a new Q5 The purchase of the Q5 was great, although we had to bring it back to replace a defective rear window defroster. And it took three tries to get the cl The purchase of the Q5 was great, although we had to bring it back to replace a defective rear window defroster. And it took three tries to get the clear coat right, average service department. More

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As Always, A First Rate Experience Our recent purchase of an Audi Q5 from Audi Beaverton is our second Audi purchase from this dealership this year. We also purchased a Q7 last spring. Our recent purchase of an Audi Q5 from Audi Beaverton is our second Audi purchase from this dealership this year. We also purchased a Q7 last spring. In both instances we were assisted by Shane Randall. He ensured that all of our expectations and needs were met in spades, including being able to purchase both vehicles at a fair price. Shane's honesty and integrity, in our judgment, is beyond reproach. He made purchasing both Audis from 200 miles distant an easy and pleasant experience with, from our viewpoint, a great outcome. More

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Customer Friendly They are very focused on making it as pleasant an experience as possible whether it's parts, sales or service. Love having a loaner car ready and wai They are very focused on making it as pleasant an experience as possible whether it's parts, sales or service. Love having a loaner car ready and waiting when I get there! More

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Recall work I brought my car in for recall work. Brittany was very professional, efficient, courteous, and helpful. Our sales person, Shane, always keeps in I brought my car in for recall work. Brittany was very professional, efficient, courteous, and helpful. Our sales person, Shane, always keeps in touch with us. It's good to know that he's there to help if we need him. More

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Excellent service and follow up Shane Randall provided excellent and efficient service when we purchased our low mileage Audi Certified A3. After the purchase he followed up to make Shane Randall provided excellent and efficient service when we purchased our low mileage Audi Certified A3. After the purchase he followed up to make sure we were pleased with the car and helped us learn the ins and outs of the MMI system. When we decide to purchase another car we will return to Beaverton Audi. More

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Easy purchase experience I bought my Audi A4 2018 model 14 days ago. I am very happy with my car. Everybody was too helpful, especially Shane. He explained each and every feat I bought my Audi A4 2018 model 14 days ago. I am very happy with my car. Everybody was too helpful, especially Shane. He explained each and every feature at an easy pace, without any hustle. Thanks, Ritwika More

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Great experience The buying experience at Audi Beaverton was pleasant from start to finish -- no high-pressure sales tactics, no sketchy "used car lot" vibe, and a kno The buying experience at Audi Beaverton was pleasant from start to finish -- no high-pressure sales tactics, no sketchy "used car lot" vibe, and a knowledgeable and professional staff. Shane made me feel like I was the only customer he had, and seemed genuinely interested in making sure I was happy with my purchase. The financing process was quick and smooth. The whole experience exceeded my expectations! More

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I enjoyed working with all that I met. I enjoyed working with the staff. They were all helpful and informative. I felt finalizing the transaction took longer than it needed to. I have purch I enjoyed working with the staff. They were all helpful and informative. I felt finalizing the transaction took longer than it needed to. I have purchased houses in far less time. I felt I was bounced around to too many people. My visit was expected although we hadn't established an exact time. I would have preferred having one person walking me through the entire purchase transaction. More

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First class experience Fantastic experience from start to finish. Car was exactly as described and in beautiful condition. It's easy to see the care and commitment the entir Fantastic experience from start to finish. Car was exactly as described and in beautiful condition. It's easy to see the care and commitment the entire team at Audi Beaverton takes in ensuring an excellent customer experience. More

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Excellent customer service Shane helped shopping around for possible lowest financing interest rate in the market, and he found one better than Audi & some banks can offer. But Shane helped shopping around for possible lowest financing interest rate in the market, and he found one better than Audi & some banks can offer. But on the day of paperwork, the interest rate even lower than what we plan it - Thank you. More

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