Shane Randall
Shane Randall at Audi Beaverton

Shane Randall | Page 8

Audi Brand Specialist

Audi Beaverton

13745 SW Tualatin Valley Highway
Beaverton, OR 97005

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5.0
225 Reviews

I have been at Audi Beaverton since the summer of 2008, and for 8 years prior I was at Acura of Portland. I have an identical twin brother who works at Intel, a wife, 3 kids, and 15 chickens. We get more chickens every year, so we may have 50 soon. :) I am originally from Salem, and I graduated from Oregon State in 97.

Dealership Experience

17 yrs, 11 mos

Industry Experience

26 yrs, 3 mos

5.0

225 Reviews

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225 Reviews of Shane Randall

June 04, 2021

Dealership Rating
Employee Rating

AN INCREDIBLE SALESMAN. HAD CHATTED WITH BHIM FOR MONTHS REGARDING THE PURCHASE OF AN RS7 OR RS5, AND HE HUNG IN THERE WITH ME EVERY STEP OF THE WAY. I ENDED UP WITH THE AUDI 2021 ASCARI LAUNCH EDITION, AN More

by Jeff.page123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Audi Beaverton responded

Patience paid off well! At Audi Beaverton, we are happy to work with you to find the perfect Audi no matter how long it takes! We are here for you throughout the whole process to ensure that you walk out with your dream vehicle. Congratulations on that beautiful car!

May 31, 2021

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Employee Rating

Shane and Doug were very knowledgeable, thorough, attentive, patient, and they did it with a smile - very professional as always Love the new streamline process - we were out quicker than ever - a More

by rokeyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Foley

Jun 02, 2021

Audi Beaverton responded

Congratulations on your new vehicle! At Audi Beaverton, we understand how valuable time is and do our best to make sure you are getting the best information about your vehicle of interest without any of the fluff. We're here for you if you ever need us for questions or anything else!

May 12, 2021

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Employee Rating

Great experienced with professional staff and great environment. Shane in particular made the process painless and answered my questions with patience and a through approach. More

by benb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Audi Beaverton responded

We are so glad that you had a positive experience at Audi Beaverton working with Shane. He will be a great resource during your ownership experience and will be happy to answer questions you may have in the future as well. Welcome to the Audi Beaverton family!

May 06, 2021

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Employee Rating

Shane Randall gave us exceptional service and support throughout the purchasing process. We are very happy with our car. We will contact him again for our next car purchase. Thank you!!! More

by m.jude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 10, 2021

Audi Beaverton responded

At Audi Beaverton, we are always here to support you and give all the right information you need to make the best decision when finding your perfect vehicle. Shane will be an excellent resource for you if you have nay questions or future inquiries. Thank you for choosing Audi Beaverton!

May 02, 2021

Dealership Rating
Employee Rating

Shane Randall was exactly what we were hoping for in our Shane Randall was exactly what we were hoping for in our car shopping experience. Quickly found us exactly what we were looking for, was very knowle More

by proulx_bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

Audi Beaverton responded

Congratulations on your new Audi! Audi Beaverton is with you the whole way from the first moment you see your car and throughout your entire ownership experience. You can count on Shane or any of our Audi Beaverton staff to be here for you as a helpful resources whenever you need us!

April 06, 2021

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Employee Rating

I had a great buying experience with Shane and with the help of Drew at Sunset/Beaverton Audi. I have worked with all of the Audi Dealers in the state and Sunset has the best selection of quality pre-owned More

by Mark S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew McGovern

Apr 12, 2021

Audi Beaverton responded

Thanks for coming in, Mark! We appreciate your kind review and it means a lot to know that Audi Beaverton have proven to be a top competitor amongst other dealers in your mind. Please feel free to reach out to Shane, Drew or any of our dedicated Audi staff if we can answer any questions or do anything else for you!

April 03, 2021

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Employee Rating

Best experience. Went in to buy a used Audi. Left with a new 2021 Q7. Highly recommend salesperson, Shane. No pressure, no dreaded games. Top notch salesperson and dealership. More

by Iluv2mom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Audi Beaverton responded

Congrats on your new Q7! At Audi Beaverton, we understand that your time is precious and we value you as a customer more than making a sale. Shane and our dedicated brand ambassadors are here to help you make the best choice without any pressure. Please don't hesitate to reach out to Shane with any questions you may have!

March 30, 2021

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Employee Rating

I had a wonderful experience purchasing an Audi Q5. Shane Rendall was very thorough and knowledgeable, and made the process really smooth for us. I was in and out in 2 hours and able to walk out with my new More

by Suman Jha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Audi Beaverton responded

Congratulations on your new Q5! We are so lucky to have excellent brand ambassadors like Shane to ensure that you receive the utmost care and and knowledge to determine which vehicle is right for you. Thanks for choosing us and feel free to reach out to Shane if you have and questions on your new vehicle!

March 04, 2021

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Employee Rating

Shane at Beaverton Audi was fantastic to work with; he was professional, forthright, and explained all the features of my new A6 to me in a way that demonstrates a thorough understanding of his products. More

by Lon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Audi Beaverton responded

Thank you for visiting us! The A6 is a great choice, and we're thrilled to hear Shane was able to help! Remember, we're always here if you need us, so please don't hesitate to reach out!

February 08, 2021

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Employee Rating

Was very disappointed in how Audi Beaverton handled what I thought was going to be a purchase. I called and verified availability of the vehicle I was interested in, did the online paperwork work, rush proc More

by Alan Niell1
Customer Service
Recommend Dealer
No
Mar 04, 2021

Audi Beaverton responded

Hi, and thank you for taking the time to give this feedback. I apologize there was confusion in the transaction and the car was sold to a client by another Audi Brand Specialist. I appreciate the time you took before and since to give Shane and Brad the chance to explain the scenario and by doing so, you’ve helped us to ensure a new process can eliminate the chance of this happening again in the future. Again, I do apologize for the confusion and time that we have caused to be lost. I will do anything in my power to assist you in the future if you’d offer us the opportunity. And again, I do appreciate that you’ve taken the time to share the feedback and let us share the explanation with you directly. Thank you for your time and if there’s anything I can do to help in the future, please don’t hesitate to reach out. I am happy to do everything I can do earn your business and show that the Audi Beaverton family truly will do whatever we can to ensure our clients have the best experience possible. Thank you, Jeff Blackwood General Sales Manager Audi Beaverton

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