Shanise Craft | Page 3

I purchased a new F 150 from Banister, the staff treated me well. I will tell my family and friends looking for a car me well. I will tell my family and friends looking for a car More

by Rimidalbrednaxela Verified Customer Verified Customer

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Hey to all concerned, Banister Ford makes buying a vehicle an informative, enjoyable and easy. From the moment I walked in Banister Ford I was made to feel comfortable and was treated very fair by Mr vehicle an informative, enjoyable and easy. From the moment I walked in Banister Ford I was made to feel comfortable and was treated very fair by Mr Sonny and was given some very very valuable information by the General sales manager Ms Shanise Craft. That information she gave me was Priceless. I was overall impressed by their positivity. More

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My experience with Banister is always A1! !!! From the sales person, to the manager to the finance department!! Ms. Shanise and her team will make it happen for you!!! Thanks Banister Family ! !!! From the sales person, to the manager to the finance department!! Ms. Shanise and her team will make it happen for you!!! Thanks Banister Family ! I love my new Corvette!!! More

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Guys really help with my new purchase, Rated A plus… thanks guys. I will refer you To to friend an d family!! thanks guys. I will refer you To to friend an d family!! More

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Great Customer service today from Shanice and Anthony. They made me feel extremely comfortable purchasing my vehicle this evening. Both were very helpful and informative which helped me feel confident in They made me feel extremely comfortable purchasing my vehicle this evening. Both were very helpful and informative which helped me feel confident in my decision to buy. I will definitely recommend them in the future. Thank you so much!! More

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I had a terrible experience with Bannister Ford in Suitland MD. I ordered a 2022 Ford Maverick hybrid in November of 2021 and was repeatedly delayed in getting my car. Despite multiple emails promisin Suitland MD. I ordered a 2022 Ford Maverick hybrid in November of 2021 and was repeatedly delayed in getting my car. Despite multiple emails promising a build date and assurances from the dealership that they were doing everything they could to help, I was left waiting for months for my vehicle to arrive. To make matters worse, when my car was finally built and ready for pickup, Bannister Ford sold it to someone else even though I had confirmed that I wanted the vehicle and had put down a deposit. The general manager, Devron Stevenson, and the staff at the dealership refused to acknowledge their mistake or take any responsibility for the situation. I have yet to see my deposit and were completely unhelpful throughout the entire process. In conclusion, I strongly advise against doing business with Bannister Ford in Suitland MD. They were disorganized, unhelpful, and completely failed to deliver the car that I had ordered. The fact that they sold my car to someone else after I had confirmed my purchase was unacceptable, and their refusal to take responsibility for their mistake was extremely disappointing. I highly recommend looking elsewhere for your automotive needs. More

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Craig & Shanise were amazing to work with. I will highly recommend them to everyone looking for a vehicle. I will highly recommend them to everyone looking for a vehicle. More

by BIGSTAN41 Verified Customer Verified Customer

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They have excellent staff that's professional and knowledgeable about their inventory. They were able to assist me in finding the right vehicle for me. knowledgeable about their inventory. They were able to assist me in finding the right vehicle for me. More

by B.STOKESJR Verified Customer Verified Customer

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