Shannon Brady
Shannon Brady at Toyota of North Austin

Shannon Brady | Page 2

Acquisition Manager

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

4.4
106 Reviews

From Austin, Texas born and raised. Been with Toyota of North Austin for 35 years. Master Certified Toyota Sales for 12 years. Married to Monica for 18 years, 2 boys Rhett and Chase. Likes all outdoor sports golf, hunting, and fishing. Car Pro specialist and top 15 Toyota sales in the Nation. Buy Local from a Local!

4.4

106 Reviews

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106 Reviews of Shannon Brady

June 07, 2024

Dealership Rating
Employee Rating

The first sales person, who was doing an excellent job, was replaced by another sales person, that added some confusion to the process. More

by booper
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Humam Heet

Jun 08, 2024

Toyota of North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2024

Dealership Rating
Employee Rating

It was good but too much take time I just go to oill chang if this problem fix will very good More

by abidmehmood
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: YK Lee, Jose Buantello, JR Castillo , David Hardy, Hieu Nguyen, Elmer Piche, Walter Sanchez

Mar 28, 2024

Toyota of North Austin responded

Thank you for your feedback. We apologize for any inconvenience caused by the wait time. ! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 21, 2024

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Employee Rating

Great service with very fast service and friendly people who are ready to Assistant. Very thankful for being able to help last minute. More

by Leslie jaimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: YK Lee, Jose Buantello, Gary Beckford, JR Castillo , David Hardy, Humam Heet, Hieu Nguyen, Elmer Piche, Walter Sanchez

Mar 22, 2024

Toyota of North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 16, 2024

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Employee Rating

3 hours for an oil change and the rudest service I’ve ever experienced. They called and offered me a free oil change. When I got there I couldn’t remember if it was a text or a call that I had received o More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Buantello, JR Castillo

Mar 18, 2024

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024

Toyota of North Austin responded

I apologize that you experienced an issue with your visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com. Jasmin Salazar Marketing Director

February 05, 2024

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Employee Rating

I have had a pleasant positive relationship with Toyota of North Austin [Maund]. The latest purchase was our 2020 Highlander from Shannon Brad. Shannon listened to my wife about the auto she wanted and g More

by Dan Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Toyota of North Austin responded

We appreciate you taking the time to share your positive experience with Toyota of North Austin, especially with Shannon. It's great to hear that Shannon listened to your wife's preferences and ensured she got the car she wanted. Additionally, it's wonderful that you've had a positive and professional experience with the Service Department. Thank you for choosing Toyota of North Austin!

January 24, 2024

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Employee Rating

Matt Stolarz was very helpful and professional. The waiting are is not comfortable. Too small and dated. More

by Tatiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Toyota of North Austin responded

We're glad to hear that Matt was very helpful and professional. We appreciate your feedback about the waiting area, and we'll consider it for future improvements. We appreciate your positive review and look forward to serving you in the future. Safe and happy driving!

January 20, 2024

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Employee Rating

My service checkup went great! They provided prompt service and were very courteous. Thank you! More

by wbsteele@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: YK Lee, Jose Buantello, Gary Beckford, JR Castillo , David Hardy, Hieu Nguyen, Elmer Piche, Jasmin Salazar, Walter Sanchez

Jan 23, 2024

Toyota of North Austin responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 12, 2024

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Employee Rating

Waited 3. 5 hours my car wasn’t even touched! I made an appointment arrived on time left with out an oil change. Save your time go somewhere else. More

by Nanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: YK Lee, Jose Buantello, Gary Beckford, JR Castillo , David Hardy, Humam Heet, Hieu Nguyen, Jasmin Salazar

Jan 16, 2024

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 11, 2024

Toyota of North Austin responded

Thank you for your feedback. I apologize that your visit was anything but satisfactory. After reviewing your situation, we want to make things right. I want to provide a complimentary oil change. Please give me a call at 512-323-1355 so we can make things right. Josie Easter jeaster@toyotaofnorthaustin.com

December 20, 2023

Dealership Rating
Employee Rating

Even though customers were all around the staff had a calm personality. That means a lot to a sometimes customer More

by Garydarnell7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: YK Lee, Jose Buantello, Gary Beckford, JR Castillo , Sergio Ballesteros, Julio Bernal, Aidan Casillas, David Hardy, Humam Heet

Dec 21, 2023

Toyota of North Austin responded

Thank you for the kind words Gary! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 08, 2023

Dealership Rating
Employee Rating

Great communication explaining the overall process. Low pressure sales and in and out document processing. Definitely buying again More

by herminio_martinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Clarke, Olya Grynyshyn

Dec 09, 2023

Toyota of North Austin responded

It's wonderful to hear that Toyota of North Austin provided clear communication and a low-pressure sales environment! Making the process transparent and hassle-free can enhance the car-buying experience. The efficiency in document processing is a plus. Congratulations on your new vehicle!

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