Shannon Brady
Shannon Brady at Toyota of North Austin
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Shannon Brady | Page 3

New Car Sales

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

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4.4
95 Reviews

From Austin, Texas born and raised. Been with Toyota of North Austin for 35 years. Master Certified Toyota Sales for 12 years. Married to Monica for 18 years, 2 boys Rhett and Chase. Likes all outdoor sports golf, hunting, and fishing. Car Pro specialist and top 15 Toyota sales in the Nation. Buy Local from a Local!

Languages Spoken

English English

4.4

95 Reviews

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95 Reviews of Shannon Brady

June 02, 2023

Dealership Rating
Employee Rating

Service was excellent. We got the car we wanted with the options we asked for. More

by Roseseguin573
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hieu Nguyen, YK Lee , Aidan Casillas, Terrelle Owens, Jill Van Reenen, Brody Wixted, Delarosa, Romero

Jun 05, 2023

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2023

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Employee Rating

Good service and fast delivery of my vehicle, professional and friendly staff members. highly recommend this dealership. More

by Joy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2023

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 13, 2022

Dealership Rating
Employee Rating

I have had a great experience in the last 3 Toyota’s purchased from Charles Maund Toyota North. Shannon Brady is a rockstar and has made the whole process smooth and worry free. Your service department More

by jamesbettshilburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Smith

Sep 13, 2022

Toyota of North Austin responded

Thank you James for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Sep 13, 2022

jamesbettshilburn responded

Thank you!

August 29, 2022

Dealership Rating
Employee Rating

I bought my Camry back when this was known as Charles Maund Toyota and it came with lifetime oil changes. The last time I had the car brought in they told me that they will no longer honor the lifetime More

by pgtalabis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 30, 2022

Toyota of North Austin responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. The lifetime oil changes were a Charles Maund promotion, we are a different company. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Lauren Clarke General Manager lclarke@toyotaofnorthaustin.com

October 22, 2021

Dealership Rating
Employee Rating

Shannon Brady makes the car buying experience pleasant. This is the second vehicle I have bought from him. Also the service department has been excellent. More

by Heintschel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

Toyota of North Austin responded

Thank you for being a loyal customer! We are happy to hear that two of our teams are taking such good care of you. We look forward to working with you more in the future. Safe travels!

September 20, 2021

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Employee Rating

Shannon Brady has been taking excellent care of us for over 15 years. We love his down to earth style, and he is so good at finding exactly what we want if the right car for us is not already on the lot. More

by Giamarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Toyota of North Austin responded

Congratulations on your new car and THANK YOU for trusting us with your car buying experience for all these years. We look forward to continuing to work with you and wish you safe travels!

September 10, 2021

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Employee Rating

Had my maintenance done on Rave 19 and worked with Zach. Super nice!!! Also had sales help me set up my phone on Bluetooth Thanks More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Hardy , Zach

Sep 20, 2021

Toyota of North Austin responded

Thank you for taking the time to tell us about your experience. We are happy to hear that your visit went well and we look forward to working with you again. Safe travels!

September 09, 2021

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Employee Rating

there is a reason that Charles Maund is a Car Pro dealership...Mr. Brady really came through...sales staff very helpful...was able to "tweek" a vehicle in the pipeline to get what we wanted More

by ghoward518
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Toyota of North Austin responded

Congratulations on your new car! We are thrilled to hear that you had a good experience with us. We look forward to working with you again and wish you safe travels!

July 20, 2021

Dealership Rating
Employee Rating

Charles Maund has treated our family like family for over 10 years. They never fail to impress! I've recommended family and friends to their sales and service and have never been disappointed! Charles Maund More

by durond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

Toyota of North Austin responded

We are truly blessed to have such a loyal customer. We have loved working with you through the years and are excited to continue helping you service your vehicles and find your dream cars! THANK YOU!

June 27, 2021

Dealership Rating
Employee Rating

Saeed Mandari is an exceptional person who is totally responsible for the buying experience being easy! More

by greers67
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saeed Maransi

Aug 30, 2021

Toyota of North Austin responded

We truly appreciate you taking the time to tell us about your experience. We work hard to make sure our customers are taken care of and is wonderful to hear that Saeed was able to keep that tradition going. We look forward to working with you again in the future. Safe travels!

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