487 Reviews
Write a Review487 Reviews of Shannon Monroe
January 20, 2026
Our traverse had a coolant hose leak which caused the car sensors to go off. I called and Shannon was a big help. He told us what to do and had a roll back come get the car. He had great communication thr sensors to go off. I called and Shannon was a big help. He told us what to do and had a roll back come get the car. He had great communication throughout the process. He got the hose delivered and quickly installed before the weekend. You cannot ask for better service than that. Champion Chevrolet is always the best to work with on any vehicles. More
January 18, 2026
Staff was friendly but was not able to accomplish what I needed done which was a key and fob replacement. After several attempts the fob finally worked but not in combination with the key provided. needed done which was a key and fob replacement. After several attempts the fob finally worked but not in combination with the key provided. More
Other Employees Tagged: Neil Chapman
January 17, 2026
The time spent for the service was entirely too long for an oil change and tire rotation. I spent 2 1/2 hours there. an oil change and tire rotation. I spent 2 1/2 hours there. More
Other Employees Tagged: Phil Leaonard, Neil Chapman , Jason Sutherland
January 17, 2026
After researching many styles of cars I decided the car for me was a 26 trax. I searched the chevrolet dealers who had the car i wanted. Made an appt to drive it and was happily greeted upon our arrival. M for me was a 26 trax. I searched the chevrolet dealers who had the car i wanted. Made an appt to drive it and was happily greeted upon our arrival. Mr. Palmer informed me further of warrantees, cost and perks of buying thru them. Loved the trax. The buying procedure went well. He was clear with everything and made sure we understood everything. Really great person. Very personable. Will def be returning for service and will consider trucks when we need a new one. More
Other Employees Tagged: David Palmer
January 08, 2026
Very professional staff very courteous experienced and just down to earth good old southern people it is always a pleasure to bring my car in just down to earth good old southern people it is always a pleasure to bring my car in More
Other Employees Tagged: Phil Leaonard, Neil Chapman , Jason Sutherland, When my car was finished, and I checked out, the person who checked me out was very informative. Help me use my points to lessen my bill. She is very experienced and a pleasure to deal deal with with.
January 01, 2026
Champion Chevrolet is not only a Cadillac dealership delivering excellent service and parts. The staff are kind and knowledgeable. One important aspect for me is I am not treated like an “ignorant woma delivering excellent service and parts. The staff are kind and knowledgeable. One important aspect for me is I am not treated like an “ignorant woman” when I take my car for service or repair. I am treated with the utmost of respect! More
Other Employees Tagged: Phil Leaonard, Neil Chapman
January 01, 2026
Split off the road a little bit Shannon was amazing as my service advisor. He was very knowledgeable when it came to explaining each thing that I had to have done, why I was having it done, and the pricing. service advisor. He was very knowledgeable when it came to explaining each thing that I had to have done, why I was having it done, and the pricing. He was all filler and no fluff! More
December 29, 2025
Excellent service and excellent customer service. Always very helpful and never a long wait time. Always very helpful and never a long wait time. More
Other Employees Tagged: Phil Leaonard
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