Shaon Simpson
Shaon Simpson at Jannell Ford of Hanover

Shaon Simpson

Service Advisor

Jannell Ford of Hanover

2000 Washington Street Route 53
Hanover, MA 02339

Contact Me
5.0
65 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

26 yrs, 2 mos

Specialties & Trainings

MASTER CERTIFIED FORD SERVICE ADVISOR

5.0

65 Reviews

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65 Reviews of Shaon Simpson

October 20, 2026

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Employee Rating

Excellent experience. I usually try to avoid going to an auto dealership for any reason but to my surprise Jannell did everything to my satisfaction in less time than expe More

by Rick
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Hillegass

October 01, 2026

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I had an absolutely wonderful experience at Jannell Ford of Hanover! From start to finish, everyone was incredibly friendly, professional, knowledgeable, and genuinely helpful. The entire process was smooth More

by abbeyr97
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Recommend Dealer
Yes

September 17, 2026

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Great experience. This dealership is amazing. The staff is wonderful from the buying experience to the service. More

by Sa2
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Recommend Dealer
Yes

September 10, 2026

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I recently purchased a 2023 F-150 XLT through Jannell and the experience was wonderful. From the Sales team to the Service team, everyone was extremely professional, helpful and responsive. Being a slightl More

by cnentwig
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: William Hoyle , Two people named Mike; Mike Clyne in Sales and another Mike (Sales Manager)

September 02, 2026

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Rob and Eddie were great. From start to finish. Great service for the last 6 years. More

by AL
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Clapp, Eddie Clark, William Hoyle , Rob Sylvia

September 02, 2026

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Love the pickup service. Really pleased with this place, also on site oil change is another great option! More

by johnwhitehousecrna
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Hillegass

July 17, 2026

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In 2014 I purchased two vehicles from Jannell which I had regularly serviced till now.Their service staff is outstanding and quite helpful in diagnosing problems as they occur. Shaon Simpson set up a recent More

by bobhoward
Service Price Transparency
Service Communication
Recommend Dealer
Yes

April 17, 2026

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I've been doing both commerial & residential business with Jannell for over 30 years. Iit's a family owned business that treats you like family. I always found there sale prices competitive and there wo More

by Dot
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Recommend Dealer
Yes

December 04, 2025

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I had my F150 serviced here while I waited. Oil change, tire rotation and check the belt that was squeaking on start up. I had an 8:00am appointment and was out the door by 8:30. Thank you very More

by Tmur211
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hillegass

November 24, 2025

Dealership Rating
Employee Rating

Using mobile service is a game changer. Not having to worry about getting the vehicle to the dealership, waiting for it to be completed and then getting it back changes everything they sho More

by Harry
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Hillegass

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