Sharmeta Hendrickson
Sharmeta Hendrickson at St Cloud Toyota

Sharmeta Hendrickson

Service Advisor

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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4.8
58 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

3 yrs, 7 mos

4.8

58 Reviews

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58 Reviews of Sharmeta Hendrickson

November 08, 2026

Dealership Rating
Employee Rating

Sharmeta took great care to see that our service was completed quickly and accurately while we waited for the truck. xx. Cloud Toyota continues to deliver stellar service. Really like everything about More

by BARDUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Knettel

Nov 10, 2026

St Cloud Toyota responded

Thank you for the 5-star review! We appreciate your business and are grateful for the opportunity to serve you.

November 01, 2026

Dealership Rating
Employee Rating

The finest Toyota dealer anywhere for service and/or sales. We have dealt with and continue to deal with the Lexus dealer in Wayzata for service on another vehicle. The level of service that we receiv More

by BARDUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2026

St Cloud Toyota responded

We appreciate your kind feedback! Our service team works hard to provide timely and quality care, and we’re glad we could take care of your vehicle.

September 28, 2026

Dealership Rating
Employee Rating

Great service and I appreciated the ride service. Your scheduling and time estimate is always helpful also. More

by bjarndts@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2026

St Cloud Toyota responded

Thank you for the 5-star review! We appreciate your business and are grateful for the opportunity to serve you.

September 20, 2026

Dealership Rating
Employee Rating

Good service made better by the great job of Sharmeta did getting things done and scheduled More

by Jdkangas1
Recommend Dealer
Yes
Sep 21, 2026

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 15, 2026

Dealership Rating
Employee Rating

15 words timing helped and so did delivery of new vehicle all ready to drive More

by HERBNELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2026

St Cloud Toyota responded

Thank you for the 5-star review! We appreciate your business and are grateful for the opportunity to serve you.

September 14, 2026

Dealership Rating
Employee Rating

I get excellent service at xx Cloud Toyota. I appreciate the service reps who are friendly. More

by dlcarlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Ali

Sep 14, 2026

St Cloud Toyota responded

We appreciate your kind feedback! Our service team works hard to provide timely and quality care, and we’re glad we could take care of your vehicle.

September 14, 2026

Dealership Rating
Employee Rating

xx. Cloud Toyota is a wonderful dealership. Clean, friendly and service appointment was completed very quickly. More

by RBURGSTAHLER60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2026

St Cloud Toyota responded

We appreciate your kind feedback! Our service team works hard to provide timely and quality care, and we’re glad we could take care of your vehicle.

September 05, 2026

Dealership Rating
Employee Rating

Unorganized, lack of attention to detail. Did not secure the skid plate cover access to oil pan, eventually the screws came loose and fell off somewhere on the road… More

by ldj8098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mo Ali

Sep 10, 2026

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our xx. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our parts and service director, Ben Becker, at 320-253-2581 at your earliest convenience.

August 24, 2026

Dealership Rating
Employee Rating

got there at 1:30 PM didn't leave until 5:30 PM, maybe have more than 1 person work on a vehicle when there are multiple jobs to be done. Not happy having to sit there 4 hours. i requested service at leas More

by Nielanddennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fernando Garcia-Ramirez

Sep 01, 2026

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our xx. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our parts and service director, Ben Becker, at 320-253-2581 at your earliest convenience.

August 19, 2026

Dealership Rating
Employee Rating

They got my car in on time and kept me updated on how the service was progressing. The inspection video was great. My car’s service was completed in the timeframe I was told to expect. More

by SCHUCHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Benson

Aug 25, 2026

St Cloud Toyota responded

Thank you for the 5-star review! We appreciate your business and are grateful for the opportunity to serve you.

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