Sharmeta Hendrickson

They got my car in on time and kept me updated on how the service was progressing. The inspection video was great. My car’s service was completed in the timeframe I was told to expect. service was progressing. The inspection video was great. My car’s service was completed in the timeframe I was told to expect. More

by SCHUCHIE Verified Customer Verified Customer

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Starting with difficulty getting through on the phone, not our bus service experience. Difficulty getting through to service when we called, messages were not returned very promptly. $100 worth of service not our bus service experience. Difficulty getting through to service when we called, messages were not returned very promptly. $100 worth of service with no no complimentary vehicle vacuum or car wash. Most other Toyota dealerships do offer this especially newer toyota models. The 25,000 mile Toyota Care did not end up being a very good deal since covered services during that time got pushed back we ended up having to pay for them. Second time our warranty concern was evaluated and the problem persists. Our service advisor was very kind and polite, best part of our experience. More

by Mck Verified Customer Verified Customer

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They work with you on the service and are totally transparent about the costs and what it’s going to take. I wish more dealers were like this. transparent about the costs and what it’s going to take. I wish more dealers were like this. More

by crmncasper Verified Customer Verified Customer

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Great communication. Love seeing in a video what is going on during the service/maintenance. Love seeing in a video what is going on during the service/maintenance. More

by TLWOZ Verified Customer Verified Customer

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The service is always great and the employees are very friendly. Thank you very much! friendly. Thank you very much! More

by thestienessens Verified Customer Verified Customer

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Excellent service department and Sharmeta is very knowledgeable to our concerns and the vehicle repairs needed. She is very accommodating and made our experience painless. Enjoyed working with her. knowledgeable to our concerns and the vehicle repairs needed. She is very accommodating and made our experience painless. Enjoyed working with her. More

by MARTINLH308 Verified Customer Verified Customer

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Very nice people to deal with, prompt, friendly, caring and competent. Thank you very much. and competent. Thank you very much. More

by ARLENEWIRTH Verified Customer Verified Customer

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They were very helpful resolving my car problems and they went out of their way to assist me with loaner vehicle while my car was under repairs with zero charge on the loaner vehicle. That does it for me. went out of their way to assist me with loaner vehicle while my car was under repairs with zero charge on the loaner vehicle. That does it for me. More

by soloriegbe Verified Customer Verified Customer

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Excellent communication and great people. St. Cloud Toyota is trustworthy and does great work. We take all 3 of our Toyota vehicles to them. St. Cloud Toyota is trustworthy and does great work. We take all 3 of our Toyota vehicles to them. More

by Chad Verified Customer Verified Customer

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Always trustworthy. Explains in detail when something needs to be fixed. Very friendly to work with Explains in detail when something needs to be fixed. Very friendly to work with More

by bhagenson Verified Customer Verified Customer

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