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Mo Ali
Mo Ali at St Cloud Toyota

Mo Ali

Service Advisor

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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4.6
66 Reviews

I’m Mo, a Service Advisor at St. Cloud Toyota. I’m bilingual, love working with people, and believe car repairs should be explained in plain English—not hieroglyphics. Outside of work, I’m a husband, dad, aspiring writer, and full-time collector of crazy ideas.

4.6

66 Reviews

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66 Reviews of Mo Ali

October 05, 2026

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Employee Rating

Very please with the service, the free car wash, and how quick they were. Keep up the good work. More

by SWKIRCHOFF
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Recommend Dealer
Yes
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Oct 05, 2026

St Cloud Toyota responded

Thank you for the 5-star review! We appreciate your business and are grateful for the opportunity to serve you.

October 04, 2026

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Employee Rating

Great service and incredibly friendly associates. Washed my car and had service done quickly! We’ll be back! More

by vic.machen
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Dockendorf, Fernando Garcia-Ramirez

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Oct 05, 2026

St Cloud Toyota responded

Thank you for the 5-star review! We appreciate your business and are grateful for the opportunity to serve you.

September 28, 2026

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Great service and I appreciated the ride service. Your scheduling and time estimate is always helpful also. More

by bjarndts@hotmail.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dan Pope, Rob Gable, Dan Faber, Austin Dockendorf, Sharmeta Hendrickson, Nathan Kieffer, Fernando Garcia-Ramirez

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Oct 01, 2026

St Cloud Toyota responded

Thank you for the 5-star review! We appreciate your business and are grateful for the opportunity to serve you.

September 27, 2026

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Employee Rating

Had pads and rotors. Scheduling was very easy with Mo Ali, and the work was done timely and high quality. Very satisfied. More

by edinaj
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 01, 2026

St Cloud Toyota responded

Thank you for the 5-star review! We appreciate your business and are grateful for the opportunity to serve you.

September 15, 2026

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Employee Rating

15 words timing helped and so did delivery of new vehicle all ready to drive More

by HERBNELSON
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Pope, Rob Gable, Dan Faber, Austin Dockendorf, Sharmeta Hendrickson, Nathan Kieffer, Fernando Garcia-Ramirez

Print
Sep 16, 2026

St Cloud Toyota responded

Thank you for the 5-star review! We appreciate your business and are grateful for the opportunity to serve you.

September 14, 2026

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I get excellent service at xx Cloud Toyota. I appreciate the service reps who are friendly. More

by dlcarlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharmeta Hendrickson

Print
Sep 14, 2026

St Cloud Toyota responded

We appreciate your kind feedback! Our service team works hard to provide timely and quality care, and we’re glad we could take care of your vehicle.

September 13, 2026

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Employee Rating

Mo in service does a great job. He is personable and makes xx. Cloud Toyota stand out. Can I have him help me each time? More

by RYANMICHAELVOZ
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Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 14, 2026

St Cloud Toyota responded

Thank you for the 5-star review! We appreciate your business and are grateful for the opportunity to serve you. Yes, when you schedule your next appointment, just ask for Mo!

September 08, 2026

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Employee Rating

So far so good. New transmission installed hope it lasts longer then the last one More

by OZ7
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Recommend Dealer
Yes
Print
Sep 10, 2026

St Cloud Toyota responded

Thanks for the wonderful review. We appreciate having you as a customer!

September 05, 2026

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Employee Rating

Unorganized, lack of attention to detail. Did not secure the skid plate cover access to oil pan, eventually the screws came loose and fell off somewhere on the road… More

by ldj8098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sharmeta Hendrickson

Print
Sep 10, 2026

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our xx. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our parts and service director, Ben Becker, at 320-253-2581 at your earliest convenience.

August 30, 2026

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Employee Rating

I brought my f j in to have a vibration coming from the exhaust, Dan checked me in and 20 min. later the job was completed, everything is fine now, 5 stars for Dan and his technician. More

by BUCKATOO48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Faber

Print
Sep 01, 2026

St Cloud Toyota responded

Thank you for the 5-star review! We appreciate your business and are grateful for the opportunity to serve you.

Sep 01, 2026

BUCKATOO48 responded

All I have to say is, whenever I bring my 2010FJcruiser TrailTeams into saint cloud Toyota and have Dan. Faber as my advisor. He takes care of my vehicle and myself and makes me feel very. Welcome and satisfied with the work that his technicians do.

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