Sharon Grillo | Page 7

We had a very pleasant internet experience with sharon. Once I was happy with a price, we went in and met with her and finished up our deal. It was seamless. Thanks Sharon. Once I was happy with a price, we went in and met with her and finished up our deal. It was seamless. Thanks Sharon. More

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Customer service driven personnel that go out of their way to get you what you need and also what you want and in my husband's case what he dreamed about for his new truck. Customer centric dealership wit way to get you what you need and also what you want and in my husband's case what he dreamed about for his new truck. Customer centric dealership with Dick Brooks in that they will work with people via email, by phone, and are willing to accommodate people that live in North Carolina while the dealership is in South Carolina. Great experience from start to finish with knowledge, personalized service, delivery and beyond. We could not have asked for any better that we received in Sharon Grillo and her associates even to include the suggestion for a local restaurant. We have to include that when we were not able to see the Ridgeline my husband wanted, her husband's was similar, and we were able to see his. When has this ever happened in our life that someone who wanted to just sell us a vehicle, make their commission, actually took this kind of time with me and totally CARED about us? Well, it happens at Dick Brooks Honda every day! We have referred others to Sharon and Dick Brooks! A totally wonderful experience. They went above and beyond and even got my husband his retired USAF license tags. There are no words express our gratitude for the satisfaction we feel for the great personalized service we received and continue to receive since the sale. Thanks again. Dave and Freda Grover More

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We had done our homework on the internet so we knew a good price for a new Odyssey and we also knew a fair trade in for our 2006 Odyssey. We first went back to the dealer we had gotten our Odyssey from. good price for a new Odyssey and we also knew a fair trade in for our 2006 Odyssey. We first went back to the dealer we had gotten our Odyssey from. We were so insulted that we walked out. When I spoke with Sharon Grillo on the telephone she gave me their bottom line price for the vehicle we wanted. She gave me a ballpark range of what our trade-in would be worth. Both were great according to our internet research. We happened to be in the vicinity of the dealership so we decided to see what they had on the lot. We also happened to have our Labrador Retrievers in their crates in the car. Sharon came out and met us and our dogs. We said we'd have to come back after we had taken the crates out and put the seats back in the van. She said no problem, you're here I can take some information and give you our trade-in value. In a few minutes she was back with a real fair deal. We shook hands and agreed to pick up our new van in a couple of days. Our experience was painless, it also made us feel good that we didn't have to play the "I have to get the manager" game that so many dealerships still play. Sharon and Ellysha were a pleasure to do business with. And when we went to the business office we even got a better interest rate than Honda was offering. We would definitely buy another car there, and, in fact, have told so many people about our pleasant experience. More

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I bought a 2011 Honda CRV from them. I love my car, and I had a great experience with Sharon and Elyssa. This is the second car I have bought from Dick Brooks Honda. I have always found them to offer gre I had a great experience with Sharon and Elyssa. This is the second car I have bought from Dick Brooks Honda. I have always found them to offer great customer service, be personable, and be fair. They didn't try to pressure me. They just made sure I was getting exactly what I was looking for. I strongly recommend this dealership. More

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Sharon Grillo and Elyssa Connolly were extremely friendly and helpful in finding the vechile I was looking for. They gave me a very good (no hassle) price up front and were excellent to work with in closing and helpful in finding the vechile I was looking for. They gave me a very good (no hassle) price up front and were excellent to work with in closing the deal. I have since visited this dealership for service work and found thme to be equally as friendly and efficient. This is obvioulsy a very customer oriented dealer ship and the Internet sales department are prime examples. More

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Sharon and Elyssa were professional, honest, corteous and welcoming. They went beyond the call to meet our needs and surpassed our expectations. We felt they did a great job and we are very satisfied with ou welcoming. They went beyond the call to meet our needs and surpassed our expectations. We felt they did a great job and we are very satisfied with our purchase. More

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My husband and I decided on purchasing a new Honda and looked at several dealerships in the area. We chose this one because of Sharon Grillo. She was professional, helpful, not pushy, honest, and a joy to looked at several dealerships in the area. We chose this one because of Sharon Grillo. She was professional, helpful, not pushy, honest, and a joy to work with - refreshing in most car deals... What impressed us more was that after we purchased our car - she continued to check in to be sure we were happy - we were so happy,in fact, that we bought another new Honda from her a year later. We will go to her the next time as well, and feel that she is an outstanding salesperson. Furthermore, the dealership in general (the financial manager and service department, for example) has always gone beyond what is nescessary to be sure we are happy. They are all friendly, exceptionally knowledgeable, and just plain nice people. We have never felt like we were being taken advantage of or over charged, only like we were, and still are, working with people who really care about us and our family. More

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Sharon and Elyssa are an unstoppable team! Not only did they provide excellent service, their follow through was to perfection! Highly recommend to anyone even thinking about a Honda. Thanks Dick Brooks fo they provide excellent service, their follow through was to perfection! Highly recommend to anyone even thinking about a Honda. Thanks Dick Brooks for being so awesome to work with! More

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My wife and I had purchased from Dick Brooks before and had a good experience, but we wanted to get information from other dealers. We contacted via email several local Honda dealerships. Dick Brooks had a had a good experience, but we wanted to get information from other dealers. We contacted via email several local Honda dealerships. Dick Brooks had a very competitive price and the best appreciation for our business. We could not be happier. One more point that I find important. While the vehicle was being prepared for delivery to us, the sales people (Sharon and Elyssa) found a defect in the tinting in the window. This was so subtle that it was very difficult to see. They told us about it and had ordered a replacement window before we picked up the vehicle. The service department called us when the window was in, made an appointment and gave my wife a loaner while they did the work on our car. We believe it will be difficult to find a better dealership. More

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Sharon Grillo made trading cars a wonderful experience for me. I call her and told her what I wanted as far as make and color and within 3 days I was driving off the lot. She also made a very reasonable for me. I call her and told her what I wanted as far as make and color and within 3 days I was driving off the lot. She also made a very reasonable offer on my car as a trade in. Sharon will be the person I call when it time to trade again. More

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