Sharon O'Connor | Page 12

Horrible. Dirty car return and cannot get in touch with manager. Broken promises of a car detail, awful service Dirty car return and cannot get in touch with manager. Broken promises of a car detail, awful service More

by acarlsen2011 Verified Customer Verified Customer

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Excellent customer service! Professional work done by dedicated staff. Highly recommend ed, I will go back as needed. Professional work done by dedicated staff. Highly recommend ed, I will go back as needed. More

by lnavarro Verified Customer Verified Customer

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Good to work with as always. Takes good care of my vehicle. Timely and helpful. Takes good care of my vehicle. Timely and helpful. More

by susanlallen56 Verified Customer Verified Customer

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The Ferman Volvo Team are very professional. I have purchased several Volvos from this dealership and have enjoyed the experience. I have purchased several Volvos from this dealership and have enjoyed the experience. More

by rspeersr Verified Customer Verified Customer

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Ferman has the best service team dedicated to each and every customer. Thank you for always doing a great job! every customer. Thank you for always doing a great job! More

by KELLEYDAWN23 Verified Customer Verified Customer

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Great service and done in a timely manner. Also very good communication regarding the progress. Also very good communication regarding the progress. More

by cathydaley52 Verified Customer Verified Customer

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The folks at Ferman are just the best. They are attentive to my needs, taking an interest in satisfying the concerns that brought me to them in a timely manner. I always leave feeling th They are attentive to my needs, taking an interest in satisfying the concerns that brought me to them in a timely manner. I always leave feeling that I’ve been treated as a valued customer and that my time has been well spent. Well done, team Ferman! More

by mcdanielannette Verified Customer Verified Customer

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Ferman always delivers quality service with professionalism and care. Thank you for keeping my trust and business! professionalism and care. Thank you for keeping my trust and business! More

by KELLEYDAWN23 Verified Customer Verified Customer

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Bought 2022 Volvo for 4k oil change The first 3 oil changes were free 4th oil change I had to pay apparently for the 3 free oil changes $940.00!I was charged $510 for 2 hours labor!Thats $250/hr and t changes were free 4th oil change I had to pay apparently for the 3 free oil changes $940.00!I was charged $510 for 2 hours labor!Thats $250/hr and the sad thing about it was I walked into garage after waiting for 1 hour and no one had even touched my car! I feel like I got totally robbed by my dealership! I called the next morning and spoke to the head guy over the service manager and he assured me that he would fix it And agreed I was over charged To this day haven’t seen any $$$. A Volvo policy to screw the new owners on their 40k oil change is unacceptable You need to fix the problem! More

by emoses55 Verified Customer Verified Customer

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I've been using this dealership since 1994 and it never fails to meet or exceed my expectations. Thank you for excellence. fails to meet or exceed my expectations. Thank you for excellence. More

by SandyF Verified Customer Verified Customer

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