Sharon O'Connor | Page 84

My son's 2012 XC70 broke down and needed service. My son's car (XC70) took a brain fart, and had to be towed to your location. Initially it had a bad battery that was replaced. But upon the return tri My son's car (XC70) took a brain fart, and had to be towed to your location. Initially it had a bad battery that was replaced. But upon the return trip home (Zephyrhills) it started loosing it's mind again, and I called again and Sharon had it towed back on Monday. Further testing showed that the alternator was also bad, and was replaced. The question I'm left with is this, why is the status of the charging system is not monitored, to prevent this . More

by BGBRIDGE2006 Verified Customer Verified Customer

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My car is not performing well. Also I am having issue with the Bluetooth. I can’t play songs and this was part of the service that was suppose to be performed when I brought the car in. with the Bluetooth. I can’t play songs and this was part of the service that was suppose to be performed when I brought the car in. More

by williambirtwell Verified Customer Verified Customer

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Accurate diagnosis, clear estimate, work completd as promisd Brought car in for a free safety check and a short list of concerns looked at. Most concerns were addressed quickly, but warm air conditioning needed Brought car in for a free safety check and a short list of concerns looked at. Most concerns were addressed quickly, but warm air conditioning needed repair work. They provided an accurate diagnosis of the issue and a clear and comprehensive estimate of the work required. I arranged to leave car a few days later. The work was performed on time and on budget, and now I have cool air going into summer. Well done, Ferman! Also noteworthy is the care taken to avoid the spread of viruses. More

by pajohn Verified Customer Verified Customer

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1st year service maintenance on leased car. I must have misunderstood at time of lease agreement what costs were covered under agreement T’s & C’s. Sharon and Matt very helpful and attentive as I must have misunderstood at time of lease agreement what costs were covered under agreement T’s & C’s. Sharon and Matt very helpful and attentive as usual with customer service. Finance explained lease agreement to my satisfaction . Valet service was excellent and an unexpected surprise. More

by staceyeshields Verified Customer Verified Customer

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Great service 30K maintenance done in under 2 hours. Delivered as expected. Clean waiting area w/plenty of separation. No virus concerns. Have been taken care o 30K maintenance done in under 2 hours. Delivered as expected. Clean waiting area w/plenty of separation. No virus concerns. Have been taken care of for the past 10+ years More

by HACKCRAI Verified Customer Verified Customer

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Service & Parts Departments: I was greeted by the Service Advisor upon arrival. She was attentive as to the concerns with my vehicle and it was promptly moved into the service bay. This was a sched Service Advisor upon arrival. She was attentive as to the concerns with my vehicle and it was promptly moved into the service bay. This was a scheduled appointment. The Service Advisor was professional, kept me informed of work progression and upon completion, explained the work performed. It was a very positive experience getting my vehicle serviced. On the same visit, I required a replacement part. The gentlemen at the parts counter was also professional and knowledgeable. Obtaining the part was haste free and quick. As a first-time customerI wish to commend the staff for creating such a positive experience. I will return for future service. More

by robertstitt225 Verified Customer Verified Customer

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Great service center for Volvo cars. What a great service center! They treat their customers with respect and rapid and efficient work, always cleaning up and making the car look great w What a great service center! They treat their customers with respect and rapid and efficient work, always cleaning up and making the car look great when ready. More

by tbergman1 Verified Customer Verified Customer

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Super Satisfied Sharon always takes care of me as if I were family, and it's appreciated greatly. Loaners are always a pleasure, and service is top-notch. Sharon always takes care of me as if I were family, and it's appreciated greatly. Loaners are always a pleasure, and service is top-notch. More

by dhphilly Verified Customer Verified Customer

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Everything was fine. They like to take care of you. Left a bottle of cleaner in the car and was surprised that they couldn't reset indicator light about the alarm system. a bottle of cleaner in the car and was surprised that they couldn't reset indicator light about the alarm system. More

by JENNIFERGOZLAN Verified Customer Verified Customer

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Ferman Volvo in Tarpon Springs from the purchase of my XC-60 till today have been excellent to deal with, both in car service as well as in customer respect and understanding. Consumer truly gets their va XC-60 till today have been excellent to deal with, both in car service as well as in customer respect and understanding. Consumer truly gets their value at Ferman Volvo. More

by msklonaris Verified Customer Verified Customer

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