Sharon O'Connor | Page 88
Service Manager
Ferman Volvo Cars of Tarpon Springs
43520 US Highway 19 North
Tarpon Springs, FL 34689
Languages Spoken
English
1,014 Reviews
Write a Review1014 Reviews of Sharon O'Connor
March 11, 2020
Appreciate the quick friendly assistance The Volvo apparently had a computer software glitch which was researched and fixed quickly. Thank you for your calm and understanding care. It was the The Volvo apparently had a computer software glitch which was researched and fixed quickly. Thank you for your calm and understanding care. It was the most peaceful hour of my Saturday! More
March 09, 2020
Ferman Volvo service department is top notch -from making an appointment walking in and getting the loaner to picking up My vehicle and having it serviced with hundred percent care /maintenance- it couldnt an appointment walking in and getting the loaner to picking up My vehicle and having it serviced with hundred percent care /maintenance- it couldnt go smoother.....Customer care is the best.... More
Other Employees Tagged: Matt Ketchum
March 06, 2020
Very surprised the $640 for oil change, plugs and blades. Not againlabor $330? Did not expect this price at all. This week we changed a brake light for $12+ included $6+ for labor. Don’t expect work for Not againlabor $330? Did not expect this price at all. This week we changed a brake light for $12+ included $6+ for labor. Don’t expect work for nothing but please be fair. More
March 04, 2020
Always great service Matt and everyone at the service department always provide excellent friendly service! Nice to see a dealership that is personable and attentive to t Matt and everyone at the service department always provide excellent friendly service! Nice to see a dealership that is personable and attentive to their customers More
Other Employees Tagged: Matt Ketchum
March 04, 2020
Great! Everyone is so friendly and professional! My service was taken care of in a very reasonable time and I have been a customer at Ferman for 20 years. Ma Everyone is so friendly and professional! My service was taken care of in a very reasonable time and I have been a customer at Ferman for 20 years. Matt is the BEST! More
Other Employees Tagged: Matt Ketchum
March 02, 2020
Volvo Tarpon Springs has the very best service department. It is the only reason I buy all my cars there. Matt and Sharon are amazing. The provide the best possible customer service all the time! department. It is the only reason I buy all my cars there. Matt and Sharon are amazing. The provide the best possible customer service all the time!! More
Other Employees Tagged: Matt Ketchum
February 27, 2020
Sharron Matt and Judi are the reason I use Volvo services. Outstanding customer attentiveness and they recognize me every visit. I just love those guys services. Outstanding customer attentiveness and they recognize me every visit. I just love those guys More
Other Employees Tagged: Matt Ketchum, Judi Judi Judi
February 25, 2020
Excellent service as usual. Sharon and matt go above and beyond. I always get a loner car and never have to wait. So grateful for them! Thank you beyond. I always get a loner car and never have to wait. So grateful for them! Thank you More
Other Employees Tagged: Chris Roy, James Baker , Steve Hanson, Matt Ketchum, Coleton Reece
February 24, 2020
Honest excellent customer service. Both Matt and Sharon are the service advisors I have dealt with and they have always been great to work with. are the service advisors I have dealt with and they have always been great to work with. More
Other Employees Tagged: Matt Ketchum

