Sharon O'Connor
Sharon O'Connor at Ferman Volvo Cars of Tarpon Springs

Sharon O'Connor | Page 91

Service Manager

Ferman Volvo Cars of Tarpon Springs

43520 US Highway 19 North
Tarpon Springs, FL 34689

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4.9
1,003 Reviews

Languages Spoken

English English

4.9

1,003 Reviews

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1003 Reviews of Sharon O'Connor

December 19, 2019

Dealership Rating
Employee Rating

Great Servicel Great service friendly people. Quick repairs. Very good waiting area. Good snacks, and drinks.charging station for phones. Car washed after service. P More

by ESPECTOR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, James Baker , Matt Ketchum

Dec 26, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 16, 2019

Dealership Rating
Employee Rating

In for service Service got the car in promptly. Repair one problem but couldn’t find anything on the other problem I am not concerned about it at this time. More

by djreb84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 16, 2019

Dealership Rating
Employee Rating

Tire Problem The tire indicator on my car was registering a problem. I brought my car in and they diagnosed a hole in one tire. They fixed it within a hour and I More

by SUE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Dec 17, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 16, 2019

Dealership Rating
Employee Rating

Great like always The service here is top notch by far the best service I have ever had at any sort of car dealership. They go above and beyond More

by jberger9359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Dec 17, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 12, 2019

Dealership Rating
Employee Rating

Very Good Very good service. Not thrilled on how long my front brake pads and my front tires lasted, but that's volvo. Service center runs a good service depar More

by Rich Canter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Dec 13, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 10, 2019

Dealership Rating
Employee Rating

Initial impression NOT VERY GOOD Bought a certified preowned Volvo. The compressor to deal with a flat tire missing. ($200 from their parts dept.) First time I drove the car at night More

by NeverAgain
Recommend Dealer
No

Other Employees Tagged: Steve Hanson, Matt Ketchum

Dec 13, 2019

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Dec 23, 2019

NeverAgain responded

Working with dealer to resolve issues.

December 09, 2019

Dealership Rating
Employee Rating

Ferman Volvo is the BEST I have been going to this dealership for 10 years. I have ALWAYS been treated fairly and with mutual respect. Quality should be their middle name. More

by KLYNCH11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Dec 13, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 06, 2019

Dealership Rating
Employee Rating

Excellent Was quickly serviced and greeted at the door. Gave me a place to do my work, while I waited. Liked the coffee and there was available donuts. More

by francotheman54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum, Coleton Reece

Dec 13, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 06, 2019

Dealership Rating
Employee Rating

Intermittent missing/stumbling Although my car did not repeat the intermittent problem while it was at Ferman, I received the usual friendly, efficient service to which I've grown a More

by DHYEASTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Dec 13, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 05, 2019

Dealership Rating
Employee Rating

not excited when my appointment is at 1:40 and the technitiion comes for my vehicle in 20 minutes....that is not right....also it should not take 2 hours for an More

by HEIBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Dec 13, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can serve you better next time.

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