Sharon O'Connor | Page 93

not excited when my appointment is at 1:40 and the technitiion comes for my vehicle in 20 minutes....that is not right....also it should not take 2 hours for an when my appointment is at 1:40 and the technitiion comes for my vehicle in 20 minutes....that is not right....also it should not take 2 hours for an oil change More

by HEIBOB Verified Customer Verified Customer

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Difficulty diagnosing the problem The car was randomly hesitating when accelerating from a stop. Apparently, it was difficult to diagnose and repair since they had the car for 9 day The car was randomly hesitating when accelerating from a stop. Apparently, it was difficult to diagnose and repair since they had the car for 9 days. More

by Volvo XC 90 Verified Customer Verified Customer

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Great Experience Everyone was terrific!!! From the first phone call to picking up my car. They had great communication and did exactly what they said they were going Everyone was terrific!!! From the first phone call to picking up my car. They had great communication and did exactly what they said they were going to do in the time frame they told me. Above my expectations!!!! More

by pauls9 Verified Customer Verified Customer

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Great Staff The crew at Ferman Volvo are wonderful. Helpful to the max and friendly to boot. Always enjoy my visits. I know that they give they're full attenti The crew at Ferman Volvo are wonderful. Helpful to the max and friendly to boot. Always enjoy my visits. I know that they give they're full attention to any problem I may be having. More

by SUE23 Verified Customer Verified Customer

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Volvo service Matt and Sharon were professional and went above and beyond as always. They are professional and knowledgeable. A pleasure to deal with.I highly rec Matt and Sharon were professional and went above and beyond as always. They are professional and knowledgeable. A pleasure to deal with.I highly recommend them to everyone. More

by DELOPET Verified Customer Verified Customer

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Excellent attention to my individual struggles Nobody likes to think they are just another number in a service department. At Ferman Volvo, the advisors take care of my concerns as if I am their o Nobody likes to think they are just another number in a service department. At Ferman Volvo, the advisors take care of my concerns as if I am their only customer. Nothing is too silly to be looked after and completed. Thank goodness for their years of experience at Volvo. I have been working with Matt since 2001. He and Sharon keep me coming back, all the way from Seminole. More

by PSMITH29 Verified Customer Verified Customer

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Awesome Experience! Mike Kashtan is a wonderful Salesman and very knowledgeable, he and Chris Roy made buying my Volvo a complete joy. I liked that I was introduced to th Mike Kashtan is a wonderful Salesman and very knowledgeable, he and Chris Roy made buying my Volvo a complete joy. I liked that I was introduced to the Service and Parts departments, seems like a family atmosphere there. More

by judi.creager Verified Customer Verified Customer

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Purchasing a new car I would like to say how much I appreciated both Chris and Mike's outstanding sales service on my recently purchased vehicle. I came in knowing what I I would like to say how much I appreciated both Chris and Mike's outstanding sales service on my recently purchased vehicle. I came in knowing what I wanted and they were very honest and helpful in helping me decide which car was right for me. They answered all my questions and then Mike went over all the features of the new car which was very helpful. My husband and I have purchased a number of vehicles from Ferman Volvo and have always been very satisfied with the knowledge of the sales staff and Matt and Sharon have always been outstanding in the service department. I would recommend this dealership to anyone wanting to purchase a Volvo. More

by LGLADYSZ Verified Customer Verified Customer

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Exceptional Service Matt and Sharon do an exceptional job in taking care of their customers. Alan and Chris never forget their customers. Mark in parts department is alwa Matt and Sharon do an exceptional job in taking care of their customers. Alan and Chris never forget their customers. Mark in parts department is always helpful. Doing business with this team is always a pleasure! More

by LIFETIME123 Verified Customer Verified Customer

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2013 XC90 Service. The service department is outstanding. Sharon and Matt at the service desk fully understand what is needed for any particular scheduled millage appoin The service department is outstanding. Sharon and Matt at the service desk fully understand what is needed for any particular scheduled millage appointment, and although their service bay is smaller than other in the area, the mechanics are top rate. in particular Jim has over 25 year as a Volvo mechanic. I do not think I need to say any more. All of my Volvos (3) are serviced there. More

by BGBRIDGE2006 Verified Customer Verified Customer

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