Sharon O'Connor | Page 94

A perfect place Matt Ketchum has ALWAYS provided outstanding service. It is a pleasure to see Matt behind the counter when I enter. I know he will handle my proble Matt Ketchum has ALWAYS provided outstanding service. It is a pleasure to see Matt behind the counter when I enter. I know he will handle my problems (if any) in a courteous and professional manner. Also first rate is the entire service department. I have never had to return because they failed to do what was required. I have been a customer for 12 years. More

by Robert Verified Customer Verified Customer

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Friendly Staff that Takes Care of You Brought car in for 70,000 mile service, check engine light came on and then off 2 days later and some other minor items. They delivered a loaner vehi Brought car in for 70,000 mile service, check engine light came on and then off 2 days later and some other minor items. They delivered a loaner vehicle for me to use while the car was being serviced. We have owned two Volvo's for almost 5 years now. Matt and Sharon from the service department have always been a pleasure dealing with as they go out of their way to help you however they can.. I will definitely keep coming back to Ferman Volvo. More

by JPOVLAK Verified Customer Verified Customer

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great customer service they were super helpful, they made my whole situation a great experience. they did a great job calling my nerves and fixed my car with ease. they were super helpful, they made my whole situation a great experience. they did a great job calling my nerves and fixed my car with ease. More

by siouxrose20 Verified Customer Verified Customer

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New Car Delivery This is the 3 rd Volvo I have purchased from Ferman Volvo and I'm still amazed how easy and perfect the delivery process goes. Both Chris Roy & Steve This is the 3 rd Volvo I have purchased from Ferman Volvo and I'm still amazed how easy and perfect the delivery process goes. Both Chris Roy & Steve Hanson do and excellent job of ensuring every thing works perfectly and reviews each feature in the car before you leave the dealership . As always, ",Great Job" , See you next time. More

by jerrymarylyn Verified Customer Verified Customer

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i really appreciate the quality of your employees fantastic like always chris roy is the reason I've purchased so many cars at volvo.your dealership from service to sales is of top quality. fantastic like always chris roy is the reason I've purchased so many cars at volvo.your dealership from service to sales is of top quality. More

by DHALKITIS Verified Customer Verified Customer

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I drive out of my way for great service at Ferman Volvo Received great service from Sharon and the staff. Scheduled an appointment and there was minimal wait time. Received an estimate prior to authorizin Received great service from Sharon and the staff. Scheduled an appointment and there was minimal wait time. Received an estimate prior to authorizing the repairs, and the work was done quickly and within the estimate. Friendly staff, nice facility and complimentary beverages and snack. A top notch service experience, including a complimentary car wash. More

by Cindy A Verified Customer Verified Customer

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Trustworthy & Professional The team at Ferman Volvo is excellent. I will keep buying cars from this dealership and going to their service department. I totally trust them and no The team at Ferman Volvo is excellent. I will keep buying cars from this dealership and going to their service department. I totally trust them and no they will treat me (and my car) well. More

by JOANNE Verified Customer Verified Customer

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Excellent service provided by Sharon and Matt. Sharon and Matt are the true face that makes Ferman Volvo a great service center. They should receive a share of all sales commissions because they ha Sharon and Matt are the true face that makes Ferman Volvo a great service center. They should receive a share of all sales commissions because they have the personal contact with the buyers. Because of them that is why I have purchased or leased 4 Volvos for over 15 years. More

by Georgehs42 Verified Customer Verified Customer

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Helpful and efficient I arrived without an appointment as I had a bolt in my tire. They fitted me in and got me on my way very quickly. Great customer service I arrived without an appointment as I had a bolt in my tire. They fitted me in and got me on my way very quickly. Great customer service More

by AMANNING1 Verified Customer Verified Customer

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Always Top Notch Service Bringing in my car for service is always a pleasure at Ferman Volvo of Tarpon Springs. Excellent customer service from the best staff in the industry Bringing in my car for service is always a pleasure at Ferman Volvo of Tarpon Springs. Excellent customer service from the best staff in the industry. Thank you! More

by jeanetteasaro Verified Customer Verified Customer

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