Sharon O'Connor

Super friendly. Always welcoming. Explains things in detail…only offers what you need—-don’t try to sell unnecessary services Always welcoming. Explains things in detail…only offers what you need—-don’t try to sell unnecessary services More

by EN23 Verified Customer Verified Customer

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Best car buying experience in my lifetime . I would recomend Heather our sales lady to all my Friends . I would recomend Heather our sales lady to all my Friends . More

by billpitt53 Verified Customer Verified Customer

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Michael spent time to review operating systems of our new vehicle and answered all of our questions. Vehicle was detailed and had a full tank of gasoline. new vehicle and answered all of our questions. Vehicle was detailed and had a full tank of gasoline. More

by Dw77 Verified Customer Verified Customer

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Always bring my car here. I love this place. They always take great care of my Volvo! I love this place. They always take great care of my Volvo! More

by joepelaez Verified Customer Verified Customer

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Top Notch, as always and the team did excellent turn around, and I appreciated the loaner. around, and I appreciated the loaner. More

by jerrymarylyn Verified Customer Verified Customer

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My service advisor James and the rest of the team were a pleasure to work with methodically diagnosing a few issues, advising me on warranty process and ultimately getting my 2007 Cross Country back on the pleasure to work with methodically diagnosing a few issues, advising me on warranty process and ultimately getting my 2007 Cross Country back on the road. The facility itself is a top notch place to wait, and my experience on the new/certified sales side of their operation was just as impressive (shout out to Josh). Ferman Volvo nails it across sales, service and overall customer experience, and I’ll be a customer for the foreseeable future. More

by JB Verified Customer Verified Customer

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Friendly service, good communication and walked through the service and recommended action to keep the vehicle operating like new! the service and recommended action to keep the vehicle operating like new! More

by J.harp1 Verified Customer Verified Customer

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The Ferman Volvo service department has always been professional and friendly with me. I started taking my 2015 XC60 T6 AWD to Ferman shortly after I purchased it in 2020. Even though I didn't buy th professional and friendly with me. I started taking my 2015 XC60 T6 AWD to Ferman shortly after I purchased it in 2020. Even though I didn't buy the car there, everyone in the department was super helpful and explained the problem, provided me with a loaner and repaired the car quickly. After that very positive and friendly experience, I continued to have the car serviced at Ferman Volvo. Furthermore, when I decided to trade that car, there was no question that I would deal with Feeman Volvo for its replacement. Everything about Ferman Volvo's service department is a positive. I know I can't go wrong with them! More

by flasunshine46 Verified Customer Verified Customer

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They were efficient and professional. I was able to get my car n right away. Very friendly too! I was able to get my car n right away. Very friendly too! More

by bjaber30 Verified Customer Verified Customer

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Best people in town! Both sales and service are top-notch; they're willing to go above and beyond to satisfy. Both sales and service are top-notch; they're willing to go above and beyond to satisfy. More

by flasunshine46 Verified Customer Verified Customer

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