Sharon Tyler | Page 10

Personable and friendly group of people! They make you feel like part of a family. I’m happy with my vehicle and my new found Mercedes family! feel like part of a family. I’m happy with my vehicle and my new found Mercedes family! More

Helpful 0

Report | Print

We had a wonderful experience purchasing a used vehicle at Mercedes-Benz of Natick, great customer service! we worked with Vito and he went above and beyond making the entire process smooth and faster. We at Mercedes-Benz of Natick, great customer service! we worked with Vito and he went above and beyond making the entire process smooth and faster. We highly recommend working with Vito your next car purchase. More

Helpful 0

Report | Print

People there are nice go above and beyond to help their customers. This was my second time buying a car from this dealer. My agent Charles S. Was giving updates minute by minutes on all the paperwork regis customers. This was my second time buying a car from this dealer. My agent Charles S. Was giving updates minute by minutes on all the paperwork registration step by step on the inspection they took care of everything. Building always clean. More

Helpful 0

Report | Print

Very professional and accommodating service department with good communication during process. Never been disappointed. Went out of their way to get a part that was not anticipated to finish job while I w with good communication during process. Never been disappointed. Went out of their way to get a part that was not anticipated to finish job while I waited. More

Helpful 0

Report | Print

Scott was great! Very attentive, he took the time to explained issues with my car and followed through with all services needed. Great service! I would recommend this location to my friends and family. explained issues with my car and followed through with all services needed. Great service! I would recommend this location to my friends and family. More

Helpful 0

Report | Print

Friendly and courteous, excellent intake and follow up. Great service dept all around. And Front Desk receptionist at main entrance awesome! I think her name is Sharon. Great service dept all around. And Front Desk receptionist at main entrance awesome! I think her name is Sharon. More

Helpful 0

Report | Print

I worked with Saena when purchasing my new GLC and she was by far the best sales person I have ever worked with in a long time. I have also hated buying a car but this experience changed that. I will alwa was by far the best sales person I have ever worked with in a long time. I have also hated buying a car but this experience changed that. I will always come back to Mercedes-benz Natick there customer service is on point. More

Helpful 0

Report | Print

Exceptional service and help this is my second car from the Herb Chambers family, the first one being a BMW from HC Sudbury - and i couldn't have been happier! from the beginning, this is my second car from the Herb Chambers family, the first one being a BMW from HC Sudbury - and i couldn't have been happier! from the beginning, Saena and Danny gave me the time and space to explore not just the car, but the maintenance, warranty and trade-in options. I must admit I'm not the easiest to deal with when buying a car, but the whole crew was nothing but patient and helpful. Both Saena and Samantha went above and beyond to ensure I had a great experience. I'd be remiss if i didn't acknowledge the team members that helped me - starting with the ladies who answer the phone (Sharon, I think) , to Manny and Jim for the sales closing - and a special shout out to the GM Fahad, who runs this place like clockwork. More

Helpful 0

Report | Print

Used Car Purchase Vito did an excellent job during my purchase of a used 2010 Lexus LS460. He wery professional, made the purchasing experience very pleasant and seamle Vito did an excellent job during my purchase of a used 2010 Lexus LS460. He wery professional, made the purchasing experience very pleasant and seamless. Really couldn't be more happy. Also, Sharon was the most pleasant and helpful Front Desk Service Rep of any dealership that I visited (in the past). More

Helpful 1

Report | Print

Dishonest and Backs Out of an Agreed Deal Do not do business with this dealership! They backed out of a deal after agreeing to a price. When I discussed it with the General Manager (Fahad), Do not do business with this dealership! They backed out of a deal after agreeing to a price. When I discussed it with the General Manager (Fahad), he hung up on me when I questioned why they would back out of an agreed price. There is no way I would ever do business with this dealership! Go to another Mercedes dealership - great cars, but dishonest people at this dealership. All of this to try to get an extra $3k. More

Helpful 4

Report | Print