Sharon Wilson

I had a wonderful experience. Everyone was kind. Is it a communicate with? I would recommend Banister to my associates. Everyone was kind. Is it a communicate with? I would recommend Banister to my associates. More

by HENRY_PRATT Verified Customer Verified Customer

Helpful 0

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I had a wonderful experience. Everyone was kind. Is it a communicate with? I would recommend Banister to my associates. Everyone was kind. Is it a communicate with? I would recommend Banister to my associates. More

by HENRY_PRATT Verified Customer Verified Customer

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Like this dealership friendly advisers friendly techs would recommend this dealership to all my friends would recommend this dealership to all my friends More

by mustangkid1986 Verified Customer Verified Customer

Helpful 1

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Davante was very helpful. Thank you for the smooth and quick service. I would recommend service at banister ford. Thank you for the smooth and quick service. I would recommend service at banister ford. More

by amandaahhall Verified Customer Verified Customer

Helpful 5

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Very professional and excellent customer service carwash al questions answered good follow up clean environment al questions answered good follow up clean environment More

by todd3281981 Verified Customer Verified Customer

Helpful 7

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DARVELL FOSTER AND SHARON WILSON ARE VERY PROFESSIONAL AND GIVE GREAT CUSTOMER SERVICE, VERY KNOWLEDGEABLE OF THEIR JOBS AND HAVE TREMENDOUS AMOUNTS OF EXPERIENCE IN ALL AREAS OF CARS AND CAN ANSWER ANY Q AND GIVE GREAT CUSTOMER SERVICE, VERY KNOWLEDGEABLE OF THEIR JOBS AND HAVE TREMENDOUS AMOUNTS OF EXPERIENCE IN ALL AREAS OF CARS AND CAN ANSWER ANY QUESTIONS AND RESOLVE ANY ISSUES THAT YOU MAY HAVE, THEIR EXPERTISE IN THE CAR BUSINESS AND SERVICE DEPARTMENT IS EXEPTIONAL AND I WON'T TAKE MY CAR ANYWHERE ELSE, THEY ALSO GO ABOVE AND BEYOND TO MAKE SURE ALL OF THE MECHANICS, AUTOMOTIVE TECHNICIANS & SUPERVISORS ALL KNOW THEIR JOBS AS WELL AND HAVE THE HIGHEST QUALIFICATIONS TO SERVE THEIR CUSTOMERS TO THE HIGHEST SATISFACTION AND THEY DO JUST THAT AND VERY WELL!!! AWESOME JOB TO BANNISTER FORD AS YOU SHOULD BE THE NUMBER ONE DEALERSHIP IN MARYLAND!!!!! More

Helpful 5

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This dealership is the most competent dealership I have visited in the past 30 years of owning a Ford vehicle.the service department is awesome! visited in the past 30 years of owning a Ford vehicle.the service department is awesome! More

by ERIK3355 Verified Customer Verified Customer

Helpful 1

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Great customer service from everyone we spoke to this time around. This quality of customer service have been a long time coming. It’s been a while. Chris was very helpful and provided us with the over time around. This quality of customer service have been a long time coming. It’s been a while. Chris was very helpful and provided us with the overview of what we need to get my car back in good condition. Keep up the good work! The Richardson’s More

by CLAUDETTERICHARDSON17 Verified Customer Verified Customer

Helpful 0

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The service I had was on point,I can't wait for next oil change thanks so much,you guys are awesome change thanks so much,you guys are awesome More

by TEKESUZIE Verified Customer Verified Customer

Helpful 4

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I took my car in on May 14, 2023, and the problem wasn't resolved until June 20, 2024. I asked for all copies of my invoices and never got them. When I picked up my car Carlos just handed me the key. Sai resolved until June 20, 2024. I asked for all copies of my invoices and never got them. When I picked up my car Carlos just handed me the key. Said "your invoice is not ready I got to call the Extended Warrant company first then I will email it. " That took 2 days to get. No apologies for the numbers of time it was returned because the problem was never fixed. Except for Mr. Hamilton I got no satisfaction from any Manager including Ms. Miller who shouted at me when I asked about the long time it's taking.; then she added another 2 days on. NO customer service: calls aren't returned. I will not recommend or bring my car back ever! I have written Ford Motors; BBB, and Maryland Attorney General. More

by annette bush Verified Customer Verified Customer

Helpful 0

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