Shaun Crosier
Shaun Crosier at Jim Hudson Lexus

Shaun Crosier

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
251 Reviews
4.9

251 Reviews

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251 Reviews of Shaun Crosier

March 05, 2026

Dealership Rating
Employee Rating

Excellent service when my car is a Jim Hudson Lexus, Shawn is excellent getting me in and out in a timely manner. More

by Mvpgrhm
Service Price Transparency
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Recommend Dealer
Yes
Mar 05, 2026

Jim Hudson Lexus responded

We're glad to hear that Shawn provided excellent service at Jim Hudson Lexus of Columbia! Thank you for your positive feedback!

March 01, 2026

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Employee Rating

Michael Sopala and the Lexus Office was very supportive & helpful. The process was thorough and done in a quick timely manner. Any questions were answered well & promptly. Thank you!!! More

by Laurie n
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Mercado, Michael Sopala

Mar 02, 2026

Jim Hudson Lexus responded

Laurie, thank you for choosing Jim Hudson Lexus of Columbia and for sharing your appreciation for Michael and our team!

February 18, 2026

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Great customer service. Facility is very clean. Work on my vehicle was completed in a timely manner. More

by chanice12
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Recommend Dealer
Yes
Feb 19, 2026

Jim Hudson Lexus responded

Hi Chanice, thanks so much for taking the time to leave Jim Hudson Lexus of Columbia a great review!

January 20, 2026

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Outstanding customer service! Will never take my Lexus anywhere else! Knowledgeable and courteous staff, always on top of everything. More

by judyking24
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Recommend Dealer
Yes
Jan 20, 2026

Jim Hudson Lexus responded

We are grateful for your confidence and loyalty in our team! Thank you for choosing Jim Hudson Lexus of Columbia and sharing your support online. We see you next time!

January 01, 2026

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Their service department is 5-star! I’ve been to several Lexus service centers and comparatively theirs is top-notch! More

by Sam3
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Recommend Dealer
Yes
Jan 05, 2026

Jim Hudson Lexus responded

Thanks for the feedback on our Jim Hudson Lexus of Columbia service team! Your kind words made our day, Sam.

December 23, 2025

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Phenomenal dealership! ! The sales and service department go above and beyond to provide the utmost customer service. More

by Chris
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Recommend Dealer
Yes
Dec 24, 2025

Jim Hudson Lexus responded

It's wonderful to know you've consistently received such exceptional service from our team! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your kind words, Chris.

December 04, 2025

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Fabulous service everything went as planned they picked up the car. They brought me a nice car to drive. They did exactly what the recall on the airbag called for very good service. More

by helenmariebrown59
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Recommend Dealer
Yes
Dec 04, 2025

Jim Hudson Lexus responded

We are happy to read how smooth and seamless your experience was from start to finish! Thank you for choosing Jim Hudson Lexus of Columbia.

November 14, 2025

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Everyone I encountered was pleasant and helpful. The service department is very organized and prompt. More

by mwilli5032
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Recommend Dealer
Yes
Nov 14, 2025

Jim Hudson Lexus responded

Thanks for the kind words! We're glad our team made your experience smooth and pleasant. We look forward to seeing you again here at Jim Hudson Lexus of Columbia.

October 19, 2025

Dealership Rating
Employee Rating

Amazing Service Personal attention at your Lexus establishment. Every time I’ve had service done with Shaun Crosier it has been pure professionalism and the care he shows for his clients, a great b More

by Mdcrosier4
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin in service on the vehicle.

Oct 21, 2025

Jim Hudson Lexus responded

Thank you for sharing your feedback! We are so pleased to hear that Shaun and Gavin are always able to assist you with your automotive needs. We appreciate your business and hope to see you again at Jim Hudson Lexus of Columbia!

October 10, 2025

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Employee Rating

Shaun always provides good communication and what is recommended or needed each service. I would recommend him to anyone looking to service their Lexus. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Jim Hudson Lexus responded

Jim, your feedback made our day! We're pleased that Shaun always provides clear communication here at Jim Hudson Lexus of Columbia. We wish you safe travels!

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