Shaun Crosier
Shaun Crosier at Jim Hudson Lexus

Shaun Crosier | Page 2

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
267 Reviews
5.0

267 Reviews

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267 Reviews of Shaun Crosier

July 17, 2026

Dealership Rating
Employee Rating

My motor mount broke and they fixed it under my “L certified warranty hospitality was great! More

by bhoneycutt82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Jim Hudson Lexus responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Jim Hudson Lexus of Columbia Team

July 02, 2026

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Employee Rating

Mr. Capers is by far the most knowledgeable, fair and professional salesperson I know. I trust what he says and the continued service he provides after a sale is without question, priceless. I recommen More

by zanne98
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Terry Capers

Jul 06, 2026

Jim Hudson Lexus responded

This review made our day, thank you! We couldn't be happier to hear Mr. Capers has earned your trust. We wish you many safe miles ahead and will see you next time here at Jim Hudson Lexus of Columbia!

June 26, 2026

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Excellent service on my vehicle by skilled technicians. Superb Customer Service. Tony and Shaun are always professional, courteous and knowledgeable. They are great to work with. Keep up the great work. More

by Tammy Gaskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Locklear

Jun 26, 2026

Jim Hudson Lexus responded

Tammy, thank you for the fantastic review! We’re delighted that Tony, Shaun, and our service team at Jim Hudson Lexus of Columbia impressed you. We look forward to working with you again! Safe travels!

June 11, 2026

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Shaun did an excellent job in taking care of repairing our Lexus and providing a loaner car while ours was being repaired. This was a great plus for us. More

by connorrcseadoo93
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Jim Hudson Lexus responded

Connor, thank you for sharing your experience working with Shaun on our team! We appreciate your business and hope to see you again at Jim Hudson Lexus of Columbia.

June 03, 2026

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Good service, nice waiting area and they keep you informed of progress during service work. More

by esiggelko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2026

Jim Hudson Lexus responded

Thank you for stopping by to leave Jim Hudson Lexus of Columbia a wonderful review!

April 14, 2026

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I vow to never leave this dealership. No where will treat me like this. They are amazing!! I’ve never had a bad experience here in 20+ years. More

by bevtuller
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston, Jared Goodman

Apr 15, 2026

Jim Hudson Lexus responded

Your loyalty and trust mean the world to us. Thank you for choosing Jim Hudson Lexus of Columbia again and again!

March 05, 2026

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Excellent service when my car is a Jim Hudson Lexus, Shawn is excellent getting me in and out in a timely manner. More

by Mvpgrhm
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 05, 2026

Jim Hudson Lexus responded

We're glad to hear that Shawn provided excellent service at Jim Hudson Lexus of Columbia! Thank you for your positive feedback!

March 01, 2026

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Employee Rating

Michael Sopala and the Lexus Office was very supportive & helpful. The process was thorough and done in a quick timely manner. Any questions were answered well & promptly. Thank you!!! More

by Laurie n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Mercado, Michael Sopala

Mar 02, 2026

Jim Hudson Lexus responded

Laurie, thank you for choosing Jim Hudson Lexus of Columbia and for sharing your appreciation for Michael and our team!

February 18, 2026

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Great customer service. Facility is very clean. Work on my vehicle was completed in a timely manner. More

by chanice12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Jim Hudson Lexus responded

Hi Chanice, thanks so much for taking the time to leave Jim Hudson Lexus of Columbia a great review!

January 20, 2026

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Employee Rating

Outstanding customer service! Will never take my Lexus anywhere else! Knowledgeable and courteous staff, always on top of everything. More

by judyking24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Jim Hudson Lexus responded

We are grateful for your confidence and loyalty in our team! Thank you for choosing Jim Hudson Lexus of Columbia and sharing your support online. We see you next time!

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