918 Reviews
Write a Review918 Reviews of Shaun Hamilton
March 20, 2026
Super helpful. Went above and beyond to get me in the truck I wanted. Very satisfied with the service and product. Went above and beyond to get me in the truck I wanted. Very satisfied with the service and product. More
Other Employees Tagged: Anthony Santiago, Todd Brown, Barbara Lavendusky, Michael Butler, Ariel Denio, Raquel Stonecalf
March 11, 2026
CDJR in Lawton, OK; Service Department almost destroyed my cars engine or worse. On 11 February 2026, I took my car (2023 Challenger Scatpack) with 15k miles into the Dodge dealership for an issue I was ex my cars engine or worse. On 11 February 2026, I took my car (2023 Challenger Scatpack) with 15k miles into the Dodge dealership for an issue I was experiencing with my drivers side window. After they diagnosed and ordered a part for that issue, I was on my way back to work, or so I thought. About 2 miles down the road my battery indicator light came on, then a strange squealing noise started underneath my hood. I immediately pulled over, looked under the hood, only to see my balled up serpentine belt staring back at me. My PCV valve hose also decided to join the shenanigans. I am extremely meticulous with my vehicles. I strongly believe that the technician during the initial routine 27 point inspection, removed my drivers side valve cover to get to my oil fill cap. Which wasn't put back on properly and my oil fill cap had oil/grime all over it. So I know the technician serviced that area. Either he accidentally or intentionally removed the pcv valve hose which was never reinstalled, which fell into the drive pulleys and caused the serpentine belt to jump off. As of today 18 February 2026. A new A/C compressor is going to be installed onto my car because I was informed it had failed. I also have a video of the dealership driving my car into the maintenance bay without a serpentine belt on it and my hood completely open. The technician drove it this way for about 1000 ft. If this happened to me, I'm fairly certain its accepted practice. More
Other Employees Tagged: Barbara Lavendusky
February 10, 2026
Quick and friendly service. Updates were provided periodically while I waited. It is always great experience. I have never had issues in the 2+ years that I have been servicing Updates were provided periodically while I waited. It is always great experience. I have never had issues in the 2+ years that I have been servicing my vehicle here. More
Other Employees Tagged: Todd Brown, Barbara Lavendusky, Ariel Denio
January 30, 2026
Once we got the pictures it was great. Thank you, but before that not so good. Thank you, but before that not so good. More
Other Employees Tagged: Todd Brown, Barbara Lavendusky, Ariel Denio
January 20, 2026
They treat like family and sale people are not pushy. They made sure my was clean and full gas . They made sure my was clean and full gas . More
Other Employees Tagged: Barbara Lavendusky, Ariel Denio, Paula Palana
December 12, 2025
Top notch service from the top down. Fast easy and no hassle free service.highly reccomend for your go to local dealer. Fast easy and no hassle free service.highly reccomend for your go to local dealer. More
Other Employees Tagged: Todd Brown, Barbara Lavendusky, Ariel Denio
November 29, 2025
Great service and a friendly face, very straight up and presents a very welcoming environment. presents a very welcoming environment. More
Other Employees Tagged: Anthony Santiago, Amanda Wilson, David Adair, James McElmurry, Todd Brown, Barbara Lavendusky, Michael Butler, Ariel Denio , Rebecca Archuletta
November 08, 2025
Great experience! Great staff from start to end. Easy process. We will definitely be back! Our salesman Jonathan V. did a great job! Mario S. was so great to work with Great staff from start to end. Easy process. We will definitely be back! Our salesman Jonathan V. did a great job! Mario S. was so great to work with in finance. We even had a great conversation with the General Manager Anthony Santiago! More
Other Employees Tagged: Anthony Santiago, Amanda Wilson, David Adair, James McElmurry, Todd Brown, Barbara Lavendusky, Michael Butler, Ariel Denio , Rebecca Archuletta, Jonathan Vissepo, Mario Santos
October 26, 2025
The service department always gives you there best. You can count on them to give you the best advice and help You can count on them to give you the best advice and help More
Other Employees Tagged: Todd Brown, Barbara Lavendusky, Ariel Denio
October 14, 2025
Didn’t have my car for 3 months my mom (the co signer) calls and threatens them with getting the law involved and suddenly the car they couldn’t get fixed is suddenly fixed WOW MAGIC and then we still had calls and threatens them with getting the law involved and suddenly the car they couldn’t get fixed is suddenly fixed WOW MAGIC and then we still had to wait 2 hours after they told us to come get it because they didn’t put parts back on. More
Other Employees Tagged: Anthony Santiago, Amanda Wilson, David Adair, James McElmurry, Todd Brown, Barbara Lavendusky, Michael Butler, Ariel Denio
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