Shaun Hamilton
Shaun Hamilton at Lawton Chrysler Jeep Dodge RAM

Shaun Hamilton

Service Advisor

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.4
906 Reviews
4.4

906 Reviews

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906 Reviews of Shaun Hamilton

August 25, 2025

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Great dealership as far as service, just overpriced. Unfortunately, I get somewhere else for major repairs. More

by jbarton115
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Recommend Dealer
Yes
Aug 28, 2025

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your feedback and are glad you’ve had good service with us. We’ll definitely keep your comments in mind as we continue to improve.

August 20, 2025

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Went in for oil change. Bought 3 oil change package which was a great deal. Place was very busy so took longer than expected however every one was very profitable and kept m More

by COFERCR
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Recommend Dealer
Yes

Other Employees Tagged: Todd Brown, Barbara Lavendusky, Ariel Denio , The guys that did my oil change.

Aug 20, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing! We’re glad the team kept you updated and took great care of your truck—we appreciate your patience on a busy day.

August 15, 2025

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It used to be good but disappointed with the service I received my last visit More

by noelterry
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Recommend Dealer
No
Aug 25, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Noel. We’re sorry your recent visit fell short of expectations and appreciate you letting us know. We’ll use your feedback to help improve our service moving forward.

August 01, 2025

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My experience was so bad with your dealership that I sold my Jeep so I wouldn’t have to come back there and I love my Jeep More

by sharonkjones
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Recommend Dealer
No
Aug 05, 2025

Lawton Chrysler Jeep Dodge RAM responded

We’re truly sorry to hear about your experience, Sharon. It’s disappointing to know you felt that was your only option, and we regret that we let you down. If you would like to discuss your experience further, please give us a call. Thank you.

August 01, 2025

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Always accepting me without an appointment… great service… always polite… I would recommend anyone… five stars.. More

by jannerussell
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Recommend Dealer
Yes
Aug 04, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much! We're glad to provide convenient, polite service whenever you need it. We truly appreciate the five stars and your recommendation!

July 26, 2025

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A fsit and helpful dealer Dealership in the Lawton oklahoma area Highly recommend the service department More

by lodannaheflin
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Recommend Dealer
Yes
Jul 28, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Lodanna! We appreciate your recommendation and are glad you found our service fast and helpful!

July 26, 2025

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Needed a transmission flush. Quoted 400 already twice the price of anyone else in town. Got there price goes up to 600 because my truck is an eco boost. Had an appointment. Tell More

by dddrkbort
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Recommend Dealer
No
Aug 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

We're sorry to hear about your experience and the frustration with the timing and pricing. While pricing can vary depending on vehicle specs like EcoBoost, that should have been clearly communicated up front. We also understand how frustrating delays can be, especially with an appointment. We are currently looking at this internally to improve communication and transparency going forward. We would like to make this right with you and honor the price you were initially quoted. Please reach out to me directly at (580) 771-3323 at your earliest convenience.

July 19, 2025

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Customer service sucks. Took 5 phone calls and 4 days to get an update on my truck. No one ever called me back. Had to be lucky to get ahold of the right person to talk to. More

by scout24gab
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Recommend Dealer
No
Aug 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

We’re truly sorry for the poor communication you experienced—that’s completely unacceptable, and we understand how frustrating it must have been to feel ignored while waiting for updates on your truck. You deserved better follow-through and respect for your time. This isn’t the experience we want anyone to have, and we’re taking your feedback seriously. We’re addressing this with our team to make sure it doesn’t happen again. We genuinely appreciate your business and would value the opportunity to earn back your trust. Please don’t hesitate to reach out to the service manager Barbara at (580) 771-3323 if you need anything in the future.

July 04, 2025

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Everything was great except for the employee that was stocking the service waiting area wearing a shirt that said, “ I heart titties and beer”. The old people waiting for their vehicles to get serviced d More

by tarpon525
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Recommend Dealer
Yes
Jul 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We’re sorry for any discomfort caused and will address this to ensure a respectful environment for all our customers.

June 14, 2025

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The dealership did a great job explaining the cars features, they explained all benefits. I also loved that they took the time to upload the cars app and how to use the app. Thank you so much. More

by gslaunica
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Recommend Dealer
Yes
Jun 16, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you! We’re so glad you appreciated the thorough explanation and app setup. Enjoy your new car, and don’t hesitate to reach out if you need anything!

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