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Shaun Hamilton
Shaun Hamilton at Lawton Chrysler Jeep Dodge RAM

Shaun Hamilton | Page 13

Service Advisor

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.4
919 Reviews
4.4

919 Reviews

Write a Review

919 Reviews of Shaun Hamilton

October 06, 2024

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Employee Rating

Will NEVER USE THEM AGAIN. My honest review would not get posted. Horrible customer service no communication. More

by MAPRINCIPEVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Brown, Barbara Lavendusky, Ariel Denio

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Oct 16, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We're sorry to hear about your experience and would like to understand more. Please reach out to us directly so we can address your concerns. Your satisfaction is important to us.

October 05, 2024

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Employee Rating

Its was great. .everything was good. The customer service, the greeting when I got there for my car service and stuff… no better words to tell how good they were. More

by Agavaafaataumalealofa Toetu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the kind words! We're so glad you had a great experience and felt well taken care of. We look forward to providing you with the same excellent service in the future!

October 04, 2024

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Everyone was very helpful. Got my car in and out in a timely manner. Very satisfied customer! More

by maysecarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown, Barbara Lavendusky, Ariel Denio

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Oct 07, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words, Carrie! We're thrilled to hear that you had a timely and helpful experience. We appreciate your business and look forward to seeing you again!

October 03, 2024

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Employee Rating

Great sales personal,got sale done in timely manner and no pressure will buy my next car from them. More

by brookskbb1
Recommend Dealer
Yes

Other Employees Tagged: John Marchese

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Oct 04, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad to hear our sales team made your experience smooth and pressure-free. We look forward to helping you with your next car purchase!

October 01, 2024

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Employee Rating

Great experience. . they kept me in the loop about everything.. called me several times to keep me updated on what was going on More

by amsinger1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown, Michael Butler

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Oct 02, 2024

Lawton Chrysler Jeep Dodge RAM responded

Hi Amsinger1980, thank you for your fantastic feedback! We’re glad to hear you had a great experience and appreciated the communication. Keeping our customers informed is a priority for us. We look forward to serving you again in the future!

October 01, 2024

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Employee Rating

Slow, in precisive, and you have to double check their work. They left bolt hanging out of my transmission that weren't even tightened down. The service department manager likes to talk. That's all he doe More

by pecclark72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 21, 2024

Lawton Chrysler Jeep Dodge RAM responded

We're truly sorry to hear about your experience and the issues with the service you received. Your feedback is vital, and we take these concerns seriously. We appreciate you bringing this to our attention and will work to improve our service processes. Thank you for your patience.

September 30, 2024

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Employee Rating

This dealership will treat you like family! They went above and beyond for us on more than one occasion! I will always recommend them for service and sales ! More

by WBROWN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Adair, James McElmurry, Todd Brown, Barbara Lavendusky, Ariel Denio

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Sep 30, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your glowing review! We're thrilled to hear that you felt treated like family and that our team went above and beyond for you. We truly appreciate your recommendations for both service and sales!

September 27, 2024

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Employee Rating

Shaun is your best representative for your dealership and service center! He has been the only reliable person in your organization! More

by taylorpd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Taylor! We’re thrilled to hear that Shaun has provided you with reliable service. We appreciate your kind words and will continue to strive for excellence!

September 26, 2024

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Employee Rating

Jonathan Vissepo did a superb job and the dealership did as well! I had a truck order and it came in perfect condition would recommend to all my friends and family! More

by jackson1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Amanda Wilson, James McElmurry, Todd Brown, Barbara Lavendusky, Michael Butler, Ariel Denio , John Marchese, Johnathon Vissepo

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Oct 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your fantastic feedback, Jackson! We're thrilled to hear that Jonathan and the dealership exceeded your expectations. We appreciate your recommendation and look forward to helping your friends and family in the future!

September 23, 2024

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Employee Rating

There is a lack of communication from the techs qith the customers which resulted in this case on having to call back to learn of the result. More

by delszar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Brown, Barbara Lavendusky, Ariel Denio

Report | Print
Oct 02, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We apologize for the lack of communication during your visit. This is not the experience we aim to provide, and we'll work on improving our communication with customers. If you'd like to discuss this further, please feel free to reach out.

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