Shaun Hamilton
Shaun Hamilton at Lawton Chrysler Jeep Dodge RAM

Shaun Hamilton | Page 12

Service Advisor

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

Contact Me
4.4
919 Reviews
4.4

919 Reviews

Write a Review

919 Reviews of Shaun Hamilton

October 20, 2024

Dealership Rating
Employee Rating

Awesome. . they check my airbags and seatbelt.I didnt wsit muxh longer to be the next More

by sarahmae.pettigrew1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Sarah Mae! We're glad to hear your airbag and seatbelt check went smoothly and that your wait time was short. We appreciate your feedback!

October 20, 2024

Dealership Rating
Employee Rating

I do like the fact that they give you a 3 year free oil changes. But what they don’t say is that it’s so many miles or 3 years. That I don’t like. More

by elbigtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Adair, James McElmurry , John Marchese, Mario Joseph Santos

Oct 21, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad you appreciate the 3 years of free oil changes, but we understand your frustration about the mileage limit. We’ll share your concerns to help improve communication in the future.

October 20, 2024

Dealership Rating
Employee Rating

Great team, quick and very helpful. Would recommend a friend or family member there too More

by MDWALKER1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our team. We appreciate your recommendation!

October 19, 2024

Dealership Rating
Employee Rating

Very attentive and thorough. Was friendly and accommodating as well. Definitely would have him take care of my vehicle. More

by racqballs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad to hear you had such a positive experience. We look forward to taking care of your vehicle in the future!

October 19, 2024

Dealership Rating
Employee Rating

I called for a quote three separate times, every time someone different picked up and they all gave me the same price of $125 for installation and programming of a new radio, until I came in person and w More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Sal. We apologize for the miscommunication regarding the pricing and for the condition in which your car was returned. We’ll make sure to pass this along to the team to improve our service and ensure transparency in the future. If you’d like, please reach out so we can further address these concerns.

October 19, 2024

Dealership Rating
Employee Rating

Overall great customer service First time going there and I felt welcome and appreciated Very knowledgeable as well More

by Mckeendonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're thrilled to hear that you felt welcomed and appreciated during your first visit. We look forward to serving you again!

October 12, 2024

Dealership Rating
Employee Rating

The whole team was very welcoming they gave us donuts as soon as we came in the door. Place was clean and comfortable More

by Mayrabst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown, Barbara Lavendusky, Ariel Denio , John Marchese, Mario Joseph Santos, Johnathon Vissepo

Oct 14, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the kind words, Mayra! We’re glad to hear you felt welcomed and enjoyed the donuts. Creating a clean and comfortable environment for our customers is our priority. We look forward to seeing you again!

October 11, 2024

Dealership Rating
Employee Rating

Customer for 14yrs and 13 purchases and always get great service. I have stayed with them for the great service across the board. More

by ukgirl1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your loyalty over the past 14 years! We're thrilled to hear you've consistently received great service with us. We appreciate your support and look forward to many more purchases in the future!

October 10, 2024

Dealership Rating
Employee Rating

Kept my car for 7 hours just to tell me they have to order a part. Allegedly fixed my car then have the same problem haven the next day. Barbara is rude and unfriendly every time I come there. She yells More

by johnstonchessa_47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Barbara Lavendusky

Nov 06, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Chessa. We're sorry to hear about the delays and the unprofessional experience you encountered. We’ll address this with our team to improve both communication and service. Please reach out if there’s anything further we can do to make this right.

October 09, 2024

Dealership Rating
Employee Rating

Shaun was incredibly helpful and kind. He followed up with all of our concerns with grace. Best customer service I've received. More

by katie.f.brandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Katie! We're thrilled to hear that Shaun provided such helpful and kind service. We'll be sure to pass along your praise, and we appreciate your kind words!

...
12
...

Dealership Inventory (120 Vehicles)

new 2026 Jeep Grand Cherokee car, priced at $35,495
2026 Jeep Grand Cherokee
new
Velvet Red Pearlcoat exterior
Automatic
Rear-wheel Drive
used 2022 Ram 1500 car, priced at $36,996
2022 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2025 Ford F-150 car, priced at $42,999
2025 Ford F-150
used
Black Metallic exterior
Automatic
Four-wheel Drive
used 2023 Hyundai Santa Fe car, priced at $23,674
2023 Hyundai Santa Fe
used
Shimmering Silver exterior
Unknown
All-wheel Drive
used 2021 Nissan Kicks car, priced at $14,050
2021 Nissan Kicks
used
Gun Metallic exterior
CVT
Front-wheel Drive
new 2026 Jeep Compass car, priced at $29,995
2026 Jeep Compass
new
Red Hot Pearlcoat exterior
Automatic
Four-wheel Drive