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Shaun Hamilton
Shaun Hamilton at Lawton Chrysler Jeep Dodge RAM

Shaun Hamilton | Page 3

Service Advisor

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.4
919 Reviews
4.4

919 Reviews

Write a Review

919 Reviews of Shaun Hamilton

July 19, 2025

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Employee Rating

Customer service sucks. Took 5 phone calls and 4 days to get an update on my truck. No one ever called me back. Had to be lucky to get ahold of the right person to talk to. More

by scout24gab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Brown, Barbara Lavendusky, Ariel Denio

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Aug 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

We’re truly sorry for the poor communication you experienced—that’s completely unacceptable, and we understand how frustrating it must have been to feel ignored while waiting for updates on your truck. You deserved better follow-through and respect for your time. This isn’t the experience we want anyone to have, and we’re taking your feedback seriously. We’re addressing this with our team to make sure it doesn’t happen again. We genuinely appreciate your business and would value the opportunity to earn back your trust. Please don’t hesitate to reach out to the service manager Barbara at (580) 771-3323 if you need anything in the future.

July 04, 2025

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Everything was great except for the employee that was stocking the service waiting area wearing a shirt that said, “ I heart titties and beer”. The old people waiting for their vehicles to get serviced d More

by tarpon525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown, Barbara Lavendusky, Ariel Denio

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Jul 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We’re sorry for any discomfort caused and will address this to ensure a respectful environment for all our customers.

June 14, 2025

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The dealership did a great job explaining the cars features, they explained all benefits. I also loved that they took the time to upload the cars app and how to use the app. Thank you so much. More

by gslaunica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Amanda Wilson, David Adair, James McElmurry, Todd Brown, Barbara Lavendusky, Michael Butler, Ariel Denio

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Jun 16, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you! We’re so glad you appreciated the thorough explanation and app setup. Enjoy your new car, and don’t hesitate to reach out if you need anything!

June 10, 2025

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Employee Rating

Excellent service. The service advisor was on point in assisting and shoving any issues, problems I had. More

by Duranteplace@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cicily

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Jun 11, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you! We’re glad to hear your service advisor was helpful and addressed everything smoothly. We appreciate your feedback!

June 05, 2025

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Employee Rating

Quickly diagnosed and fixed problem on 2020 3500 work pickup. Kept us updated on the status of the repairs. More

by rgeis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown, Barbara Lavendusky, Ariel Denio

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Jun 06, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the great review! We're glad we could quickly diagnose and fix your pickup while keeping you informed throughout.

June 04, 2025

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Class act, wonderful teams, waiting area clean, atmosphere wonderful, dealership keep vehicles clea and ready. More

by DCBERRY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Amanda Wilson, David Adair, James McElmurry, Todd Brown, Barbara Lavendusky, Michael Butler, Ariel Denio

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Jun 06, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the kind words! We're happy you enjoyed our clean, welcoming atmosphere and attentive team.

June 03, 2025

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traded my veh it was always good dealing with the dealership Shaun in service was always helphful More

by ralph.cutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thanks for your kind words! We're glad Shaun and the team have always been helpful—looking forward to serving you again!

May 25, 2025

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Llevas tu carro por algo y te encuentran 20 más para sacarte todo el dinero posible xd More

by Lerolainrioda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Brown, Barbara Lavendusky, Ariel Denio

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May 27, 2025

Lawton Chrysler Jeep Dodge RAM responded

Hola, Lerolainrioda. Lamentamos que hayas tenido esa impresión y te pedimos disculpas si sentiste que te intentaron cobrar de más. Nuestro objetivo es ser transparentes y recomendar solo lo necesario para el buen funcionamiento de tu vehículo. Nos gustaría hablar contigo para aclarar cualquier duda. Por favor, contáctanos cuando puedas.

May 17, 2025

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Employee Rating

They are the best, they take great care of our vehicles and are there when you need them. More

by VJTEXOMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown, Barbara Lavendusky, Ariel Denio

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May 19, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thanks so much! We’re glad to hear you feel well taken care of. We’re always here when you need us!

May 16, 2025

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Employee Rating

My experience wasn't the greatest starting out. A lot of miscommunication between the sales rep and financial manager and myself. When the GM Anthony stepped and took over the deal everything went More

by heath.bd.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, David Adair, James McElmurry, Todd Brown, Barbara Lavendusky, Ariel Denio

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May 19, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience. We’re sorry for the earlier miscommunication but glad Anthony was able to make things right. We appreciate your patience!

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