Shaun Hamilton
Shaun Hamilton at Lawton Chrysler Jeep Dodge RAM

Shaun Hamilton

Service Advisor

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

Contact Me
4.4
908 Reviews
4.4

908 Reviews

Write a Review

908 Reviews of Shaun Hamilton

September 20, 2025

Dealership Rating
Employee Rating

The staff were very welcoming and communicated well about what they would be doing and what I could expect. I requested pick up and a specific time and they were timely. My vehicle actually seemed to run mor More

by AI-13F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback, T. Ward! We’re glad the team took great care of you and that your vehicle is running smoothly. We appreciate your recommendation!

September 12, 2025

Dealership Rating
Employee Rating

The service rep was the best one so far, Dr was outstanding. Great job on her part, she took the time to explain everything and shown to my vehicle making sure I was happy More

by kenmalone.1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Lavendusky, Ariel Denio

Sep 15, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing! We’re thrilled to hear Dr. provided outstanding service and made sure you were fully informed and happy with your experience.

August 25, 2025

Dealership Rating
Employee Rating

Great dealership as far as service, just overpriced. Unfortunately, I get somewhere else for major repairs. More

by jbarton115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your feedback and are glad you’ve had good service with us. We’ll definitely keep your comments in mind as we continue to improve.

August 20, 2025

Dealership Rating
Employee Rating

Went in for oil change. Bought 3 oil change package which was a great deal. Place was very busy so took longer than expected however every one was very profitable and kept m More

by COFERCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown, Barbara Lavendusky, Ariel Denio , The guys that did my oil change.

Aug 20, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing! We’re glad the team kept you updated and took great care of your truck—we appreciate your patience on a busy day.

August 15, 2025

Dealership Rating
Employee Rating

It used to be good but disappointed with the service I received my last visit More

by noelterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 25, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Noel. We’re sorry your recent visit fell short of expectations and appreciate you letting us know. We’ll use your feedback to help improve our service moving forward.

August 01, 2025

Dealership Rating
Employee Rating

Always accepting me without an appointment… great service… always polite… I would recommend anyone… five stars.. More

by jannerussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much! We're glad to provide convenient, polite service whenever you need it. We truly appreciate the five stars and your recommendation!

August 01, 2025

Dealership Rating
Employee Rating

My experience was so bad with your dealership that I sold my Jeep so I wouldn’t have to come back there and I love my Jeep More

by sharonkjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 05, 2025

Lawton Chrysler Jeep Dodge RAM responded

We’re truly sorry to hear about your experience, Sharon. It’s disappointing to know you felt that was your only option, and we regret that we let you down. If you would like to discuss your experience further, please give us a call. Thank you.

July 26, 2025

Dealership Rating
Employee Rating

Needed a transmission flush. Quoted 400 already twice the price of anyone else in town. Got there price goes up to 600 because my truck is an eco boost. Had an appointment. Tell More

by dddrkbort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

We're sorry to hear about your experience and the frustration with the timing and pricing. While pricing can vary depending on vehicle specs like EcoBoost, that should have been clearly communicated up front. We also understand how frustrating delays can be, especially with an appointment. We are currently looking at this internally to improve communication and transparency going forward. We would like to make this right with you and honor the price you were initially quoted. Please reach out to me directly at (580) 771-3323 at your earliest convenience.

July 26, 2025

Dealership Rating
Employee Rating

A fsit and helpful dealer Dealership in the Lawton oklahoma area Highly recommend the service department More

by lodannaheflin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Lodanna! We appreciate your recommendation and are glad you found our service fast and helpful!

July 19, 2025

Dealership Rating
Employee Rating

Customer service sucks. Took 5 phone calls and 4 days to get an update on my truck. No one ever called me back. Had to be lucky to get ahold of the right person to talk to. More

by scout24gab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

We’re truly sorry for the poor communication you experienced—that’s completely unacceptable, and we understand how frustrating it must have been to feel ignored while waiting for updates on your truck. You deserved better follow-through and respect for your time. This isn’t the experience we want anyone to have, and we’re taking your feedback seriously. We’re addressing this with our team to make sure it doesn’t happen again. We genuinely appreciate your business and would value the opportunity to earn back your trust. Please don’t hesitate to reach out to the service manager Barbara at (580) 771-3323 if you need anything in the future.

1
...

Dealership Inventory (145 Vehicles)

used 2023 Chrysler Pacifica car, priced at $27,790
2023 Chrysler Pacifica
used
Brilliant Black Crystal Pearlcoat exterior
Automatic
Front-wheel Drive
used 2018 Lexus IS 300 car, priced at $20,808
2018 Lexus IS 300
used
White exterior
Unknown
Rear-wheel Drive
new 2025 Jeep Wrangler car, priced at $67,685
2025 Jeep Wrangler
new
Mojito Clearcoat exterior
Automatic
Four-wheel Drive
used 2023 GMC Acadia car, priced at $26,719
2023 GMC Acadia
used
Summit White exterior
Automatic
Front-wheel Drive
used 2018 GMC Sierra 1500 car, priced at $27,993
2018 GMC Sierra 1500
used
White Frost Tricoat exterior
Automatic
Four-wheel Drive
used 2020 Chevrolet Equinox car, priced at $17,856
2020 Chevrolet Equinox
used
Summit White exterior
Automatic
Front-wheel Drive