Shaun Mathis | Page 6

Austin and Shawn were great and I left being a satisfied customer. They were very helpful, kind, and most importantly patient. I would highly recommend them to anyone in need of a vehicle! Great service guy customer. They were very helpful, kind, and most importantly patient. I would highly recommend them to anyone in need of a vehicle! Great service guys. More

by MAQUELARIDLEY Verified Customer Verified Customer

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Overall, we had a very pleasant experience with purchasing our first Lexus. Austin was very patient and kind to us and answered all of our questions. purchasing our first Lexus. Austin was very patient and kind to us and answered all of our questions. More

by jawsjt57 Verified Customer Verified Customer

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Outstanding car buying experience at Lexus of Sarasota. They were wonderful, kind and understanding. We were shopping with and for my elderly parents and they were so patient. Thank you Jamie for being They were wonderful, kind and understanding. We were shopping with and for my elderly parents and they were so patient. Thank you Jamie for being amazing! The entire dealership was fantastic and we felt like we also got a great deal! The cookies were also fabulous. David, Eileen, Jenna, Sid, Karl and Michele. More

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Ana and Erin are totally amazing. Both were super patient and informative. Such an amazing experience overall from sales to education!!! Thank you!!! Both were super patient and informative. Such an amazing experience overall from sales to education!!! Thank you!!! More

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Clean, fast, effective, and really understanding when it came to my first dealership car. I plan on having this car for 10 years, and the sales woman Erin was extremely friendly came to my first dealership car. I plan on having this car for 10 years, and the sales woman Erin was extremely friendly More

by joshuampiper Verified Customer Verified Customer

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We had excellent service from the dealership. The sales manager and our sales rep were courteous and not pushy. Outstanding technical orientation on the new car as well. The sales manager and our sales rep were courteous and not pushy. Outstanding technical orientation on the new car as well. More

by Bobkay Verified Customer Verified Customer

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Lexus of Sarasota was very good but we had an experience that they said they had never seen before. We put a deposit on a NX 250, we have a vin # and put down $1,000. When the vehicle finally arrived it was that they said they had never seen before. We put a deposit on a NX 250, we have a vin # and put down $1,000. When the vehicle finally arrived it was not for sale, but for the loaner department, even though the vehicle shows we had bought it Lexus would not honor it, we were very disappointed in Lexus Corporate. It didn’t make sense to us that a company would not sell us a vehicle we had ordered, thought they were in the car sales business! I highly recommend Lexus of Sarasota but I will let anyone who ask us about our car buying experience how disappointed we were in Lexus corporate. More

by Jeff Fisher Verified Customer Verified Customer

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Eric was very courteous and helpful. There was a bit of a communication glitch between the pricing we thought we were getting and what appeared of our final bill of sale. It was correcte There was a bit of a communication glitch between the pricing we thought we were getting and what appeared of our final bill of sale. It was corrected a week or so later through the efforts of Sean, the sales floor manager. More

by sterling.ne_mgr15 Verified Customer Verified Customer

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Everyone was great! The deal was fair and didn’t take all day, which is nice. Really a good experience. The deal was fair and didn’t take all day, which is nice. Really a good experience. More

by THEASHBYS1 Verified Customer Verified Customer

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Today I got a new Lexus from Lexus of Sarasota, and Ana helped me with the whole process. She worked hard in trying to get me the deal that I wanted. Ana was amiable, helpful, knowledgeable, and extremely helped me with the whole process. She worked hard in trying to get me the deal that I wanted. Ana was amiable, helpful, knowledgeable, and extremely patient! If you decide to give this dealership a try, reach out to Ana, you won't regret it. Thank you all for the great experience! More

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