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Shaun Snelling
31 Reviews
31 Reviews
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31 Reviews of Shaun Snelling
May 26, 2020
Horrible followup and Customer service! Called about the service and treatment my Daughter got while getting her call serviced and it took 4 days to get a call back after i was told they wou Called about the service and treatment my Daughter got while getting her call serviced and it took 4 days to get a call back after i was told they would call back in a "few moments". I had to initiate a 2nd call in order for that call to come 4 days later. Not only lost my Daughter as a future customer, you will never see me on your lot! More
by Tom
February 21, 2020
Service is trouble had a leak on cab of my truck around light on the back. Noticed after I brought the truck and it rained. Service fixed the leak and now it’s leaking again. Will not fix now said my warra light on the back. Noticed after I brought the truck and it rained. Service fixed the leak and now it’s leaking again. Will not fix now said my warranty is gone on there fix very SAD on their part 😡 More
by Mad
October 30, 2019
Worst experience with sales person, sales managers, inaccurate reporting when turning in leases, sales mgr yelling at you on the phone, harrassing behavior, giving consumers vehicles with admittance of inaccurate reporting when turning in leases, sales mgr yelling at you on the phone, harrassing behavior, giving consumers vehicles with admittance of problems...two vehicles low tires, having to detail them myself, not having all mats in car...rickie the sales person takes over 5 hours for 2 cars to finish the deal. A lot more than this with my experience. Stay away from this dealership. More
by Stay Away From Jake Sweeney
Other Employees Tagged: Jim Ackerman, Rob Hall, Tyler Farmer, Cody Campbell, Robert Sabbagh , Sales person Ricky
March 23, 2018
Great Service I had great service when I was there looking at a car. I never felt pressured into making a purchase and it was a good vibe I had great service when I was there looking at a car. I never felt pressured into making a purchase and it was a good vibe More
by Donaven Hall
Other Employees Tagged: Raymond Richard
January 20, 2018
Great Service Experience The Service team met with my husband and treated him with the greatest care. They explained everything and rushed the appointment 5 days ahead of the The Service team met with my husband and treated him with the greatest care. They explained everything and rushed the appointment 5 days ahead of the scheduled appointment because of our pressing needs. The expert service team also sent my husband away with a detailed service summary of the condition of our car and the service that was performed. More
by cowgirls08
Other Employees Tagged: Jim Pulskamp, Darrin Aden, Thelma Linton-Jones
January 07, 2018
Always Great I've always had a great experience with the service department in the past with Mike Adams. This time with Shaun Snelling was no different. Very frien I've always had a great experience with the service department in the past with Mike Adams. This time with Shaun Snelling was no different. Very friendly! More
by Joey T
January 07, 2018
Thank you for the great service. Shaun was very helpful and provided outstanding customer service. What I like the most about your service staff is they seem to really care about th Shaun was very helpful and provided outstanding customer service. What I like the most about your service staff is they seem to really care about the needs of their customer. They make you feel like you are a part of their family. Thank you again Shaun! More
by luvmycruz
January 06, 2018
Free oil change Great customer service, fast oil change, very welcoming. Area was very very warm and that is great. wonderful. Shaun was very nice, I appreciate him Great customer service, fast oil change, very welcoming. Area was very very warm and that is great. wonderful. Shaun was very nice, I appreciate him More
by Mgarrison
December 04, 2017
incompetent service mechanics Having multiple issues with 2015 Chevrolet since purchase last May. Still within factory warranty. dropped off the car last week the mechanic started Having multiple issues with 2015 Chevrolet since purchase last May. Still within factory warranty. dropped off the car last week the mechanic started it and black smoke poured from under the hood. Got a text from the service mechanic that they were replacing the starter? Just got another text that my extended warranty has a $100. DEDUCTIBLE. Corporate customer service is doing nothing to fix this incompetent service issue and now they want to charge me for a car that most likely has more damage from the engine fire and is still under the manufactures warranty. Oh and by the way I was told by the service man that a corvette was not made to be driven daily and that is most likely the root of its multiple issues More
by Lucille Perry
November 15, 2017
First Timer Shaun Snelling and the rest of the service team provided us with excellent service. Wonderful all around! :-) Our new 2017 Chevy Spark had a airbag co Shaun Snelling and the rest of the service team provided us with excellent service. Wonderful all around! :-) Our new 2017 Chevy Spark had a airbag cover problem and they took care of us. They even provided us with a rental car for the trouble, since the repair was going to take longer, so that we would not miss work that day. If I can give them more than five stars, I would. :-) More
by Nixon2017
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