Shauna Davis | Page 5

I was very happy with the service I received and the professional way in which my car was serviced. professional way in which my car was serviced. More

by dianafern13 Verified Customer Verified Customer

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Great service, although it took like one hour an a half to do an oil change but overall great service to do an oil change but overall great service More

by HELENAA.AUDREY Verified Customer Verified Customer

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Both Shauna and Yesenia were great in caring and assisting me in resolving my car problems. Shauna provided me with exceptional service, support and professionalism and made sure to follow up with m assisting me in resolving my car problems. Shauna provided me with exceptional service, support and professionalism and made sure to follow up with me until the end. Yesenia went above and beyond making sure I was able to get home safely, took it upon herself to drive me home and pick me up the next day to ensure I had a loaner car the next day. I want to also recognize George for assisting me the next day and making I was being assisted properly. With caring individuals like that your establishment will always be rated a 10 star ⭐️. What had started off as a nightmare ended up working out thanks to your great staff. I also want to make sure that you are aware that the first person assisting was Jonathan and dropped the ball big time and I will never want to deal with him ever again or have him assist me. He was very insensitive and didn’t care about the car problems that I was experiencing. I was told by him when we last spoke that he was there until 7pm. When I arrive at the dealership he was already gone no one was expecting me and no one knew what problems I was experiencing with the car. He was careless and unprofessional!. More

by rosiebat77 Verified Customer Verified Customer

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Todo bien y un excelente servicio el personal muy profesional y muy buen trato muchas bendiciones profesional y muy buen trato muchas bendiciones More

by enriquecarr838 Verified Customer Verified Customer

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I had an amazing experience at the Dodge Chrysler dealership thanks to Carlos Blanco. The service I received was truly outstanding from start to finish. Carlos was professional, friendly, and made su dealership thanks to Carlos Blanco. The service I received was truly outstanding from start to finish. Carlos was professional, friendly, and made sure everything went smoothly throughout the entire process. Thank you again, Carlos, for your excellent customer service. I highly recommend this dealership – especially if you have the chance to work with Carlos Blancos! Also, a big thank you to Yesenia for her kindness and support during the process – she was great! More

by Dolly Leyva Verified Customer Verified Customer

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I was very unpleased with pass service. I went in for AC service and came out with another issue. Which i brought to Shauna attention. While mechanics removed bumper, my right daytime light I went in for AC service and came out with another issue. Which i brought to Shauna attention. While mechanics removed bumper, my right daytime light was blown doing maintenance. Issue was reported, nothing was resolved. More

by miamidawg72 Verified Customer Verified Customer

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Shauna is an amazing and very attentive service advisor. Always kept me informed on the status of my vehicle. Always kept me informed on the status of my vehicle. More

by lilyrecio Verified Customer Verified Customer

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No comment no comment no comment no comment no comment no comment no comments no comment no comments no More

by tito05 Verified Customer Verified Customer

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Hugo is one of the best knowledgeable service advisor. I have met in my 20 years of experience very attentive super customer friendly. I wish every advisor can be like Hugo. He answers the text messages i I have met in my 20 years of experience very attentive super customer friendly. I wish every advisor can be like Hugo. He answers the text messages in a manner timeframe. Very helpful. Out of all the Dodge dealers I’ve been to this is the only one with a decent service and great ad advisor. More

by guess1286 Verified Customer Verified Customer

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I recently had an oil change done and the service was exceptional. The staff treated me like family, making the experience truly enjoyable. To top it off, they offered complimentary coffee and snacks whi exceptional. The staff treated me like family, making the experience truly enjoyable. To top it off, they offered complimentary coffee and snacks while I waited. I highly recommend this place to anyone looking for excellent service, as it's clear they've hired a team that strives for excellence. More

by LAWRENCE8911B Verified Customer Verified Customer

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