Shauna Davis | Page 6

Repair took an entire month to repair AC Unit, because the dealership didn't have parts. Also doing corrective maintenance, right day time light was blown by mechanic. No one there wanted to resolve issue the dealership didn't have parts. Also doing corrective maintenance, right day time light was blown by mechanic. No one there wanted to resolve issue. More

by miamidawg72 Verified Customer Verified Customer

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This is the only Dodge dealer there I will take my car. Everyone is so nice and they get things done. Everyone is so nice and they get things done. More

by MGARCIA816 Verified Customer Verified Customer

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Paula was a pleasure to work with. She was extremely knowledgeable and helpful with all of our needs! She was extremely knowledgeable and helpful with all of our needs! More

by ROCHEJ305 Verified Customer Verified Customer

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Shauna takes very good care of her customers ; she is very available and always to the point. She knows what she is doing. very available and always to the point. She knows what she is doing. More

by normanacra Verified Customer Verified Customer

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I was happy with the service and all my needs were met and completed in a timely fashion. and completed in a timely fashion. More

by dianafern13 Verified Customer Verified Customer

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Awesome service and honesty by the salesman and and general manager Vladimir Rivas and Robert Wisor general manager Vladimir Rivas and Robert Wisor More

by JAIMEBADUI61 Verified Customer Verified Customer

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Shauna Davis was helpful and communicated with me regularly. The service, however, was terrible and took over a month to be completed. When it was finally completed, it my steering wheel was mounted regularly. The service, however, was terrible and took over a month to be completed. When it was finally completed, it my steering wheel was mounted incorrectly so I couldn’t drive straight without turning it to the left. The cupholders were not secure and there was an open tube of super glue left in it that spilled out. The car was supposed to be cleaned prior to pickup and it was filthy. The porter who brought me my vehicle that day was very apologetic and took it back to have it washed. I went back to service and they promised to fix the issues, which they did, within a week. I was ready to purchase a new vehicle after this and because of the service I had experienced during this service and 2 other prior services, I chose to purchase a vehicle with a different dealership. More

by DAPNE82 Verified Customer Verified Customer

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Excelente servicio, personal amable, atento y muy profesional, me realizaron muy bien los servicios que necesitaba mi carro profesional, me realizaron muy bien los servicios que necesitaba mi carro More

by HERNANDEZ.SARA5 Verified Customer Verified Customer

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It’s was good service and good job on my truck Ram 1500 2022 ecodiesel 2022 ecodiesel More

by Mycontreras1985 Verified Customer Verified Customer

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Takes the dealership 2 weeks just to diagnose your vehicle. Then it takes another week or 2 for the warranty claim to be approved then another week for the actual repairs. Dealer refuses to provide re vehicle. Then it takes another week or 2 for the warranty claim to be approved then another week for the actual repairs. Dealer refuses to provide rental vehicle during lost time They don’t resolve all car issues at the same time. Car is constantly breaking down. Do not trust they know how to repair cars correctly. I have had to take the car back every 2 months for the same check engine light. Now they started charging the customer for disposable gloves for mechanics and credit card fee. Prioritize profits with trash service They never provide updates on the car during thr month the vehicle is there. Just a text at 4:59 pm telling you the car is ready and to pick up. More

by customer Verified Customer Verified Customer

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