Shawn An
Shawn An at Westside Lexus

Shawn An | Page 14

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
145 Reviews
4.9

145 Reviews

Write a Review

Dealership Experience

7 yrs, 7 mos

Languages Spoken

Cantonese Cantonese

English English

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145 Reviews of Shawn An

January 02, 2021

Dealership Rating

All I can say is what great customer service. I was about to sign with a different dealer but my bank referred me to Mary Margaret, best decision ever. Her team took care of me and I can't stop talking abou More

by MARIAESTHERGLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Merrell Middleton , Dallas Chamberlain, Gonzo Jimenez, Mary Margaret McGowan

Jan 05, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We are grateful for your business here at Westside Lexus, and we will be sure to let Mary and our team know that you appreciate their help. We hope to see you again sometime!

December 17, 2020

Dealership Rating
Employee Rating

It was very good. They are very friendly and patient with customers. It was room to negotiate and he tried to help me to get my satisfaction payment on my car. More

by jimafsh@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2020

Westside Lexus responded

Reviews like this one always make us smile! It's wonderful to hear that our team went above and beyond to get you a great deal. Thank you for choosing Westside Lexus, and congratulations on your new car!

December 13, 2020

Dealership Rating
Employee Rating

Doing business with Westside Lexus is an absolute treat. You are treated in a manner that reflects the premium nature of the vehicles. Shawn and Nam treated me like family and I would highly recommend the More

by Bryan in Texas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

Dec 14, 2020

Westside Lexus responded

Bryan - it was so kind of you to share your feedback for Westside Lexus. We're so glad to hear that Shawn and Nam helped you into a Lexus GX that best suits your needs. Congrats and safe travels!

December 03, 2020

Dealership Rating
Employee Rating

From the receptionist to the sales people to the service people to the mechanics to the atmosphere of quality and beauty, add the incomparable excellence of the product and you have something very special. More

by dkarotkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff, Merrell Middleton , Kathleen Arms, Mary Margaret McGowan, Nam Pham, Alex Ruata

Dec 04, 2020

Westside Lexus responded

It makes our day to read such a glowing review, thank you! We are thrilled that your experience at Westside Lexus was top-notch from start to finish. We appreciate your business and hope to have the opportunity to work with you again.

October 26, 2020

Dealership Rating
Employee Rating

Excelente exelent the best thanks for your services I am happy for sure I will buy an other Lexus in the future seeu soon my friends More

by Jose Machado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers, Lauren Goldman , Nam Pham

Oct 26, 2020

Westside Lexus responded

Thank you so much, Jose! It was a pleasure to have your business at Westside Lexus and we look forward to working with you in the future!

October 13, 2020

Dealership Rating
Employee Rating

Great service. First time there. Impressive. David Great service. First time there. Impressive. David helped us find the perfect car. Social distancing was evident and appreciated. David made se More

by pat1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff

Oct 13, 2020

Westside Lexus responded

Hi Pat - We appreciate you taking the time to review us! It is wonderful to hear that David was able to assist with your purchase and get you into your new vehicle. Congratulations, and thank you for sharing. We are wishing you safe travels and hope to see you again down the road! - The Westside Lexus team

October 03, 2020

Dealership Rating
Employee Rating

Excellent experience, very user friendly dealership. Every person was smiling and very attentive Our salesman did everything humanly possible to ensure all our questions were answered. Best car buying e More

by Sandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2020

Westside Lexus responded

Hi Sandra - This review is music to our ears! Thank you for taking the time to share. It is wonderful that the team went above and beyond to make your purchase experience so successful. Enjoy your new car and we hope to see you again at Westside Lexus!

September 28, 2020

Dealership Rating
Employee Rating

Customer service was decent. Shawn was prompt to respond when I had questions, however he seemed more engaged via text than in person. Judy was also delightful, but again more business focused. I thought I More

by alyse_swan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Sep 28, 2020

Westside Lexus responded

Thank you for taking the time to write us a review. Customer service is our highest priority so we really appreciate this feedback. It's great to know that you're a satisfied customer, and we hope that you are enjoying your new vehicle! - Westside Lexus team

September 27, 2020

Dealership Rating
Employee Rating

Great buying experience without sales pressure. It is good to have a sales person who knows how to help and be personal. Would recommend to others who needs Lexus. Kudos! More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2020

Westside Lexus responded

Hi Ken, thank you for posting about your 5-star experience with our Westside Lexus team! We are grateful for your business and hope you are enjoying the vehicle!

August 06, 2020

Dealership Rating
Employee Rating

We’ve bought two cars from here and love them. The customer service is next level. Everyone is super nice, extremely helpful, and very informative about the cars and everything that comes along with i More

by chlo
Recommend Dealer
Yes

Other Employees Tagged: Kim Jessee

Aug 06, 2020

Westside Lexus responded

Thank you for continuing to support Westside Lexus. We're pleased to hear that our team always takes care of you and has helped you during your recent vehicle purchases. All of us are looking forward to taking care of you next time!

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