137 Reviews of Shawn An
February 24, 2021
Except the individual sale rep who I worked with, everybody else did not say any greeting when I walked by. They showed cold attitude towards others sale customers. everybody else did not say any greeting when I walked by. They showed cold attitude towards others sale customers. More
January 16, 2021
My sales associate Shawn was polished, professional and fair. He kept in touch and was a great resource during my purchase. Christian completed the transaction and we are enjoying the GX 470. fair. He kept in touch and was a great resource during my purchase. Christian completed the transaction and we are enjoying the GX 470. More
Other Employees Tagged: Christian Davidson
January 02, 2021
All I can say is what great customer service. I was about to sign with a different dealer but my bank referred me to Mary Margaret, best decision ever. Her team took care of me and I can't stop talking abou to sign with a different dealer but my bank referred me to Mary Margaret, best decision ever. Her team took care of me and I can't stop talking about them to everyone. Please go see her or Merrill. More
Other Employees Tagged: Judy Patureau, Merrell Middleton, Mary Margaret McGowan , Dallas Chamberlain, Gonzo Jimenez
December 17, 2020
It was very good. They are very friendly and patient with customers. It was room to negotiate and he tried to help me to get my satisfaction payment on my car. customers. It was room to negotiate and he tried to help me to get my satisfaction payment on my car. More
December 13, 2020
Doing business with Westside Lexus is an absolute treat. You are treated in a manner that reflects the premium nature of the vehicles. Shawn and Nam treated me like family and I would highly recommend the You are treated in a manner that reflects the premium nature of the vehicles. Shawn and Nam treated me like family and I would highly recommend them as well as Westside. Also, this is my second GX, and I love the vehicle. More
Other Employees Tagged: Nam Pham
December 03, 2020
From the receptionist to the sales people to the service people to the mechanics to the atmosphere of quality and beauty, add the incomparable excellence of the product and you have something very special. people to the mechanics to the atmosphere of quality and beauty, add the incomparable excellence of the product and you have something very special. More
Other Employees Tagged: David Wasaff, Merrell Middleton, Mary Margaret McGowan , Kathleen Arms, Nam Pham, Alex Ruata
October 26, 2020
Excelente exelent the best thanks for your services I am happy for sure I will buy an other Lexus in the future seeu soon my friends am happy for sure I will buy an other Lexus in the future seeu soon my friends More
Other Employees Tagged: Jeffery Byers, Lauren Goldman , Nam Pham
October 13, 2020
Great service. First time there. Impressive. David Great service. First time there. Impressive. David helped us find the perfect car. Social distancing was evident and appreciated. David made se Great service. First time there. Impressive. David helped us find the perfect car. Social distancing was evident and appreciated. David made several trips out eith us to find the right vehicle. More
Other Employees Tagged: David Wasaff
October 03, 2020
Excellent experience, very user friendly dealership. Every person was smiling and very attentive Our salesman did everything humanly possible to ensure all our questions were answered. Best car buying e Every person was smiling and very attentive Our salesman did everything humanly possible to ensure all our questions were answered. Best car buying experience I have ever had. I can't remember all the names of the personnel that helped us. but they were all excellent More
September 28, 2020
Customer service was decent. Shawn was prompt to respond when I had questions, however he seemed more engaged via text than in person. Judy was also delightful, but again more business focused. I thought I when I had questions, however he seemed more engaged via text than in person. Judy was also delightful, but again more business focused. I thought I was sitting down to talk about finance options, but instead was pushed immediately into paperwork. All around a good good experience. More
Other Employees Tagged: Judy Patureau

