Shawn An
Shawn An at Westside Lexus

Shawn An | Page 2

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
89 Reviews
4.9

89 Reviews

Write a Review

Dealership Experience

5 yrs, 2 mos

Languages Spoken

Cantonese Cantonese

English English

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89 Reviews of Shawn An

January 28, 2024

Dealership Rating
Employee Rating

Shawn has good customer service, every nice and helpful, I will tell all my friends . More

by meganlim09
Purchase Time
Recommend Dealer
Yes
Jan 29, 2024

Westside Lexus responded

We love seeing 5-star reviews. Thanks for highlighting Shawn and his excellent service!

January 16, 2024

Dealership Rating
Employee Rating

I was told my license tags were in . I drove to the dealership , and they weren’t there Very frustrating More

by Blaycrna
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Stephan

Jan 17, 2024

Westside Lexus responded

Blaycrna, I'm sorry to learn about the mix-up with your license tags. I understand how frustrating that can be and appreciate your patience as we work on resolving this issue for you. If you have any remaining questions or concerns, please don't hesitate to reach out. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

December 31, 2023

Dealership Rating
Employee Rating

Shawn was great. Patient. And very responsive to calls and texts. Great salesman providing a great customer experience. More

by mjg43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Westside Lexus responded

We're delighted to know that Shawn provided a great customer experience at Westside Lexus! We'll pass along your kind words about his patience and responsiveness. Thanks for the review!

December 02, 2023

Dealership Rating
Employee Rating

Great experience! Assisted me in selling my car and choosing a new one. Great people. More

by srmidgett2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Dec 04, 2023

Westside Lexus responded

Thank you for the review! We appreciate the kind feedback about the Westside Lexus team and hope to see you again down the road!

December 01, 2023

Dealership Rating
Employee Rating

Always professional and a great experience. Shawn and Manny are both great. I'll buy my next car from Shawn More

by Bryan Bradburn
Recommend Dealer
Yes

Other Employees Tagged: Shawn An

Dec 01, 2023

Westside Lexus responded

Bryan, we're delighted to know that Shawn and Manny provided you with a great experience at Westside Lexus. We look forward to assisting you with your next purchase!

October 13, 2023

Dealership Rating
Employee Rating

The service is really good. They explained and introduced patiently and helped us solve the problem quickly! Thank you very much! More

by 52373772
Recommend Dealer
Yes
Oct 16, 2023

Westside Lexus responded

We're glad to know that you had a positive experience with our team at Westside Lexus! We always aim for efficient and thorough service. Thank you for your feedback, we appreciate it!

October 03, 2023

Dealership Rating
Employee Rating

Shawn was very helpful from the beginning. He was understanding and listen to us. Helped us pick the right vehicle. He helped us through out the process. More

by arif_syed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Westside Lexus responded

We're glad to know that Shawn was able to assist you in finding the right vehicle at Westside Lexus. It's great hearing about your positive experience with us! Safe travels and enjoy your new ride!

October 03, 2023

Dealership Rating
Employee Rating

Shawn was professional to work with. He help us from selecting the SUV model and trim, to test drive, to pricing our 2003 GS300 trading, and to completing the purchasing transaction. Hom More

by wcc6710
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Homer Hsu

Oct 04, 2023

Westside Lexus responded

We're delighted that our Westside Lexus team made your purchasing experience a smooth success! We appreciate the shout-out to Shawn and Homer — they truly are assets to our team. Enjoy your new Lexus GX 460!

August 17, 2023

Dealership Rating
Employee Rating

Westside Lexus is the best! We have serviced our older Lexus there for 10 years and just got a new car. More

by ggbookkeeping
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 17, 2023

Westside Lexus responded

We're delighted to know you've trusted Westside Lexus with your vehicle needs for the past decade! Thank you for choosing us again for your new car. We wish you safe and happy driving!

August 10, 2023

Dealership Rating
Employee Rating

Great service. Kept in contact constantly. I love the service that I receive from the Lexus team. More

by shanagregory44@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Merrell Middleton, Hai Do

Aug 11, 2023

Westside Lexus responded

We are happy to hear from you! Thank you for choosing Westside Lexus and for sharing your experience. Safe travels ahead!

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