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Hector Castellon

Overview Reviews (16) Inventory (422)

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Hector Castellon

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Hector Castellon

Parts Manager

Lou Bachrodt Chevrolet Coconut Creek

5500 North State Road 7
Coconut Creek, FL 33073

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16 Reviews

Overview Reviews (16) Inventory (422)

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16 Reviews

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16 Reviews of Hector Castellon

March 01, 2024

Dealership Rating

Employee Rating

Great service and good customer service I will recommend you guys see you next time you guys see you next time More

by Josevillegass

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kenny Gillard, Hector Gutierrez, Moe Shaheen, Erman Ayhan, Edward Mendez, Matthew Gonsalves, William Hodge, RAFI ARGI

Helpful 0

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Mar 08, 2024 -

Lou Bachrodt Chevrolet Coconut Creek responded

Jose, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 26, 2022

Dealership Rating

Employee Rating

It is a great dealership. Love the prompt service. The repair time was excellent. Shot to Lou Bachrodt. Love the prompt service. The repair time was excellent. Shot to Lou Bachrodt. More

by HANNAHJ10

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Justin Wheatley, Matthew Gonsalves, William Hodge, RAFI ARGI , Carmen Mastrangelo

Helpful 0

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May 27, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

February 09, 2022

Dealership Rating

Employee Rating

Very professional and kind. Excellent service and not long to wait. Also happy card are made in the US. long to wait. Also happy card are made in the US. More

by Crochet

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, David Hirsch, Matthew Gonsalves, Kuwayne Clarke, William Hodge, Stephen Christie

Helpful 0

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Feb 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 05, 2022

Dealership Rating

Employee Rating

Set up my appointment with frank, so when I showed up he was able to help me get squared away luckily it was slow so I got right in, with all the information preset and work was ready to get started. was able to help me get squared away luckily it was slow so I got right in, with all the information preset and work was ready to get started. More

by KKRHON2313

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez, Chris Potter, William Hodge, Stephen Christie

Helpful 0

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Feb 07, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Feb 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

January 20, 2022

Dealership Rating

Employee Rating

My vehicle has a few unique things being addressed but overall the service and staff are #1 they make the experience memorable and pleasant this I why I come back all the time. overall the service and staff are #1 they make the experience memorable and pleasant this I why I come back all the time. More

by GENCOPRESS

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Renee Smith, Chris Potter, William Hodge

Helpful 0

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Jan 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 01, 2022

Dealership Rating

Employee Rating

Sam was my advisor and did a very good job. He was professional and kept me informed of the findings and progress. Very efficient and well organized approach to auto service. Truly impressed. professional and kept me informed of the findings and progress. Very efficient and well organized approach to auto service. Truly impressed. More

by MMOLINA6

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Sam Mercado

Helpful 0

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Jan 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

December 30, 2021

Dealership Rating

Employee Rating

Very customer oriented! Everyone on staff is knowledgeable and if they don’t know the answer they will find the answer for you. This dealership is a breath of fresh air! knowledgeable and if they don’t know the answer they will find the answer for you. This dealership is a breath of fresh air! More

by Cheryl

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Danilo Hornia, Ahmed Fares, Matthew Gonsalves, TYLER ANGHEL

Helpful 0

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Jan 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Cheryl, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

December 24, 2021

Dealership Rating

Employee Rating

I always enjoy taking my car to Lou Bachrodt Service . There’s so much better and well organize than other dealerships. They tell me how much I have to pay give me a good estimate. Always on time. Sam is There’s so much better and well organize than other dealerships. They tell me how much I have to pay give me a good estimate. Always on time. Sam is my service manager and gives straight advise on. What needs to be done. More

by Facilitator4u2

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Mariusz "MD" Danczuk, Sam Mercado, William Hodge

Helpful 0

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Dec 27, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 18, 2021

Dealership Rating

Employee Rating

Your dealership is the most professional, welcoming, friendly dealership I’ve ever dealt with. My daughter is wheelchair bound and I can’t begin to tell you how the staff goes out if their way to make h friendly dealership I’ve ever dealt with. My daughter is wheelchair bound and I can’t begin to tell you how the staff goes out if their way to make her feel Chevy Proud!!!! We love our new Traverse!!!!!!! Thank you all. More

by Dorilaporte

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: William Hodge , Pull up desk near water frig

Helpful 0

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Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 27, 2021

Dealership Rating

Employee Rating

Incredibly people good for everybody and the service soo good 👍 the manager is very nice guys good 👍 the manager is very nice guys More

by HUMBERTOFORERO

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jason Levy, Danilo Hornia, Roberto Perez, Guillermo Batallas, Chris Potter, RAFI ARGI

Helpful 0

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Oct 28, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Humberto, Thanks for your positive review! The whole team here at Lou Bachrodt Chevrolet strives to provide a positive customer experience. Wishing you a great day!

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