Shawn Clarke | Page 2

Their customer service leaves a lot to be desired. I did not originally buy my jeep there but I thought I would try to get it serviced there and they do not assist you in anyway with a loaner vehicle or shu not originally buy my jeep there but I thought I would try to get it serviced there and they do not assist you in anyway with a loaner vehicle or shuttle transport to a different location. The unfortunate issue was I ask the customer service rep prior to my appointment and she couldn’t answer the question if I would get a loaner vehicle or not. That left me stranded on the day of my appointment and upon arrival the individual told me we don’t provide loaners but we have a rental car area. That could very easily of been told to me when I asked the question on the phone. I don’t find this location to be good at customer service nor do they care. I hope at least they take care of the cars is better than they do people. More

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They made me feel good so I’m happy to be part of this...... their work makes us happy, it always a pleasure to there. this...... their work makes us happy, it always a pleasure to there. More

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I had a great experience with firkins . This my 8th vehicle i have bought from them . And I will keep coming back . Keep up the good work . vehicle i have bought from them . And I will keep coming back . Keep up the good work . More

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Shawn Met me the Door - listened to what I wanted - showed me several options of Vehicle and the several Options of Cost .... Excellent Customer Care. Felt comfortable immediately, would return to Firk showed me several options of Vehicle and the several Options of Cost .... Excellent Customer Care. Felt comfortable immediately, would return to Firkins for my next Jeep and would feel comfortable in recommending friends go to them. More

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The entire experience purchasing our 2020 gladiator was excellent thanks to hard work of Shawn our salesman! He was knowledgeable and able to help us find what we wanted at a price we were comfortable wi excellent thanks to hard work of Shawn our salesman! He was knowledgeable and able to help us find what we wanted at a price we were comfortable with! Also Brady was easy to work with and made it a nice buying experience! Highly recommend them!! Thank you! More

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Excellent, I am a returning costumer. This isn’t a dealer like others that lets their surplus sit rotting in the sun. Great experience , full service dealership. dealer like others that lets their surplus sit rotting in the sun. Great experience , full service dealership. More

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Shawn Clarke was the most helpful person at the dealership. Knowledgeable, friendly and good with follow up. I really enjoyed working with him. Judd in finance was great also. dealership. Knowledgeable, friendly and good with follow up. I really enjoyed working with him. Judd in finance was great also. More

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timely , friendly, professional. I’m new to the area and grateful for the excellent service. My automatic key is working like a charm. Than you! grateful for the excellent service. My automatic key is working like a charm. Than you! More

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Made me feel very much home was also patient and got the deal done. The next car I choose to get moving forward I will return to the same dealership! deal done. The next car I choose to get moving forward I will return to the same dealership! More

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Great salesman, sales manager, and finance department. The experience was easy and enjoyable. From test drive to sale, we were pleased and will return to buy future vehicles. Would recommend salesmen Shaw The experience was easy and enjoyable. From test drive to sale, we were pleased and will return to buy future vehicles. Would recommend salesmen Shawn Clarke and Mark Gray to anyone. More

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