Shawn Gormley | Page 11

Buying Toyota made simple and pleasant I am a long time Toyota driver, but first time Acton Toyota buyer. This was fair and simple right from the start. Shawn is a hard worker and he made I am a long time Toyota driver, but first time Acton Toyota buyer. This was fair and simple right from the start. Shawn is a hard worker and he made our transaction easy and pleasant. Highly recommend them! More

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Excellent Internet Purchasing Experience I've been interested in purchasing a 4Runner for well over a year now but was put off by the poor experiences I've had throughout the years with vario I've been interested in purchasing a 4Runner for well over a year now but was put off by the poor experiences I've had throughout the years with various dealers. On the spur of the moment I reached out to Shawn for info on discounts, availability, etc.. With a very short period of time several exchanges resulted in a test drive and purchase. Every step along the way Shawn provide the support and assistance I needed making this a painless experience. I would not hesitate purchasing through Shawn again. More

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Very Convenient, Efficient and Comfortable Been buying Toyota cars from Acton Toyota for 16 years and been servicing them there almost as long. Convenient location for me, comfotable to wait, Been buying Toyota cars from Acton Toyota for 16 years and been servicing them there almost as long. Convenient location for me, comfotable to wait, shuttle if you need it, and my last major maintenance they gave me a new Prius to drive home! They always fixed the occasional breakdowns I had with my 2 older Toyotas (240K & 250K) quickly and at reasonable price. Very good with the routine maintenance on the Prius I just traded in - you make the appt on-line, you're in, you're out, and coffee and free breakfast available while you wait. More

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2016 4runner Outstanding sales person, works hard to get you the best possible deal treats you like family rather than just a customer and very helpful finance pe Outstanding sales person, works hard to get you the best possible deal treats you like family rather than just a customer and very helpful finance person professional courteous friendly staff More

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Great experience from start to finish My husband and I recently purchased a new Sienna from Acton Toyota and we couldn't be happier with the entire experience! I initially sent an online My husband and I recently purchased a new Sienna from Acton Toyota and we couldn't be happier with the entire experience! I initially sent an online inquiry and received a prompt and courteous reply. Shawn Gormley contacted me by telephone to follow up and was completely available to answer any and all questions. He was never pushy and was simply honest, transparent, and readily available throughout the whole process. Shawn was able to get us the specific car we wanted and negotiated a very good price. We couldn't be happier with the overall process and love our new car. Shawn has continued to be available to us with any follow up questions that we have had. We will be in the market to buy another car in the somewhat near future and definitely plan on returning to Acton Toyota. More

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Good people to do business with !!! I bought a Toyota certified preowned 2013 Tacoma TRD Sport and love the truck and Acton Toyota Staff went Above and Beyond special thanks to Dave Gr I bought a Toyota certified preowned 2013 Tacoma TRD Sport and love the truck and Acton Toyota Staff went Above and Beyond special thanks to Dave Graham Internet Sales Manager ,Shawn Gormley Sales consultant and Keith Mobley Financial service manager Highly recommended !!!!!!!!! Anjula Amarasinghe Leominster MA. More

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2013 Venza the customer experience at Acton is second to none. Everyone is courteous, knowledgeable and far from pushy. No games, no hassle, straight forward s the customer experience at Acton is second to none. Everyone is courteous, knowledgeable and far from pushy. No games, no hassle, straight forward sales. Not only do I recommend the exceptional product Toyota but also Acton for the best buying experience. Have bought 4 vehicles from Acton despite the 4 hour commute from Vermont. Sales rep Shawn Gromley has sold us all 4 cars and should be a mentor for the model sales person. More

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Another Terrific Experience It was a pleasure working with Shawn Gormley again. As has always been the case, Shawn's presentation and explanation of the cars we were interested i It was a pleasure working with Shawn Gormley again. As has always been the case, Shawn's presentation and explanation of the cars we were interested in, and the Acton Toyota dealership was excellent - for us it was time very well spent. I do not think Toyota and Acton Toyota could have been better represented. We will remain repeat customers as a direct result of Shawn's professionalism, knowledge, and helpfulness. Shawn was always accommodating, polite, respectful, and made us feel completely at ease with the cars, dealership, and process. Financial Services Manager Ed Barbagallo was very helpful to us in understanding the financial process and alternatives for acquiring our Toyota. We've worked with Ed in the past, and as repeat customers we look forward to working with Ed again. The Acton Toyota facility and its people is the standard by which we measure all others. More

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Superb Our first dealings with Shawn were thru the internet. I listed the 2 specific cars we were interested in and sent the email. I didn't hear anything Our first dealings with Shawn were thru the internet. I listed the 2 specific cars we were interested in and sent the email. I didn't hear anything for a couple days, so I called. Turns out he had answered, but the email address they had on file was my daughter's college email from about 8 yrs ago! (That was the last time we bought a car there). Anyway, they apologized profusely, and we set up a time for a visit. He had the car ready for us, handed us the keys and said, "See you when you get back"!!!! Phenomenal, no salesman riding with you, taking you on a pre-determined 5 minute route, and talking the whole time!! To shorten the story, we decided on the car and started the negotiations. Shawn gave us an excellent price on both the new car and our trade-in and the deal was done quickly and painlessly. I also want to mention the respectful way we were treated. Typically, car salespeople primarily direct questions and attention to the Man. I made a point, at the start, of saying that this was to be my wife's car, not mine, and Shawn, appropriately, directed most of the attention to her. Bravo. When we picked up the car, it was ready! and properly prepped! I am quite fussy and have a keen eye, and have found over the years, that this is rarely the case. So, again, Bravo. Overall, it was a terrific experience. More

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Purchased a new 2014 Sienna We purchased our car at Acton Toyota with the help of Mike Wegener. The experience was great. We used the True Car pricing service and everything was We purchased our car at Acton Toyota with the help of Mike Wegener. The experience was great. We used the True Car pricing service and everything was very simple and very low stress. We are very happy with our car and highly recommend Acton Toyota; now, not only for service, but also for sales as well. More

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