Shawn Gormley | Page 12

I contacted Shawn via the internet regarding purchasing a 2013 Toyota after much research. I was interested in both the Avalon and the Hylander but on reflection decided the Hylander was just too large for 2013 Toyota after much research. I was interested in both the Avalon and the Hylander but on reflection decided the Hylander was just too large for our needs. We already had a Buick Enclave and had decided to go with a more compact car. Shawn's helpful, professional and knowledge about Toyota products was instrumental in our decision making process. Acton Toyota and their staff were low key in their sales pitch which was appreciated and we will certainly consider buying there again. John Wesley More

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What a great salesperson-professional,well informed about cars, courteous, friendly, Shawn has it all!! Would definately recommend him. Very easy to deal with him & felt he really wanted me to find a car I cars, courteous, friendly, Shawn has it all!! Would definately recommend him. Very easy to deal with him & felt he really wanted me to find a car I liked. Lynn Waters More

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We bought a Tacoma fro Acton Toyota of Littleton and had a wonderful experience working with Shawn. His no-nonsense attitude made the buying process quick, efficient, and very easy. We would definetly work a wonderful experience working with Shawn. His no-nonsense attitude made the buying process quick, efficient, and very easy. We would definetly work with Shawn again in the future. More

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Shawn was great. Hepled me through the whole process of a lease and was upfront and truthfull. He is very knowledgable about the Toyota product and gave me a great price.Acton Toyota is lucky to have him. Wi lease and was upfront and truthfull. He is very knowledgable about the Toyota product and gave me a great price.Acton Toyota is lucky to have him. Will do business with him again and recomend this dealership to all. More

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I contacted Shawn about 2 months ago via the internet. I told him exactly what I was looking for in a new Venza. He gave me his best price including the premium package, dealership fees etc. I told him I wa told him exactly what I was looking for in a new Venza. He gave me his best price including the premium package, dealership fees etc. I told him I was undecided and would get back to him. When I decided to buy, I had to call him. He never hounded me during the months between calls. When the car came in(exactly like I wanted it) he even held it for a week while I recovered from surgery. On the day I purchased the car, the dealership bought me and my sister lunch. I have contacted or visited many dealerships in search for the best price for this car. All the other dealers where only interested in one thing "how can I sell you this car today". When that didn't work, then the manager would go to work trying to pressure me. Then there would be numerous phone calls to try to get me to buy. One dealer even told me he had the car which he didn't. After test driving this car Shawn did all the paperwork, and only then transferred me to the finance manager. Both employees where very professional. I never once felt pressured to purchase anything. I would highly recommend this dealership. More

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Stephen is really very customer oriented. He shows a great level of integrity and good service. We felt that our questions and requests were highly valued and respected and timely responded. Stephen hel great level of integrity and good service. We felt that our questions and requests were highly valued and respected and timely responded. Stephen helped us vehicle very effectively. The appointments were focused on meeting our needs and, in fact, on helping us to make a choice of a car that is right for our expectations. Stephen, and Shawn with the Acton Toyota team, create nice working atmosphere with no pressure, extreme transparency of the car price structure, and willingness to accommodate the individual customer needs. More

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Shawn Gormley is the man you want to see when thinking of buying/leasing a vehicle from Acton Toyota. Not only is the facilty state of the art, but Shawn's professionalism, knowledge, friendliness, and exper buying/leasing a vehicle from Acton Toyota. Not only is the facilty state of the art, but Shawn's professionalism, knowledge, friendliness, and experience makes the entire situation painless, and stress-free! By far the best overall experience I've ever dealt with. Shame on me for not going to Acton Toyota in the first place. Don't watse your time shopping around...Acton Toyota gave me the best deal, hands down! More

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Shawn was great to work with. He gave us a fair price, kept everything transparent and delivered on what he promised. I would definitely recommend Acton Toyota and Shawn to my friends and family. Both m kept everything transparent and delivered on what he promised. I would definitely recommend Acton Toyota and Shawn to my friends and family. Both my wife and I had a very positive experience. More

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Shawn was the perfect guy to buy a car from. He made everything so easy. I never felt like I was being sold. He made buying a car feel as easy as having a cup of coffee with a friend. It's clear the everything so easy. I never felt like I was being sold. He made buying a car feel as easy as having a cup of coffee with a friend. It's clear the dealership is empowering great people to really ensure happy customers. Thanks Shawn! More

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We had a stress free internet shopping experience with Shawn Gormley. CUSTOMER SERVICE: promptly answered all emails, even an email after we had picked up our new Highlander Hybrid. Was patient when w Shawn Gormley. CUSTOMER SERVICE: promptly answered all emails, even an email after we had picked up our new Highlander Hybrid. Was patient when we were still in our final decision-making phase. Followed through on working with our car insurance company. Arranged for us to buy new plates, consequently the entire purchase only took 2 trips. (test-drive and pick-up vehicle) Financed with Toyota and Jack Lloyd, the finance person, was very efficient and organized. QUALITY OF WORK: our new vehicle was ready to go when we arrived. Shawn patiently showed us how to pair the iphone. All our paperwork was put nice and tidy in a ACTON TOYOTA folder for us. FRIENDLINESS: the receptionist was busy on the phone, but another employee suddenly appeared to assist. i like the way Acton Toyota uniform. They have an excellent waiting area while your car is being serviced. Nice, clean restrooms. OVERALL EXPERIENCE: We live close to 3 other Toyota dealers, but based on my observations we'll bring our car to Acton Toyota for service. The cars in stock that are displayed on the web site is kept very current. Our car, after we bought it, was off the internet within 1 day. A real team approach. The receptionist was busy on the phone, but another staff member magically appeared to help us. This is our first Toyota purchase and we are delighted. PRICE: We were delighted with a finance rate substantially less than our credit union offered. Shawn carefully explained the option to purchase more coverage to extend the initial warranty. This was a tremendous value. We were amazed at this unheard of value. Shawn will be our first email when we need another car. Linda + Tim They are not ACTON TOYOTA, BUT ACTION TOYOTA, the perfect name for a business that gets the job done with quick action. More

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