Shawn Gormley | Page 16

Shawn was very bright and could answer all of my questions off the top of his head. He's very enthusiastic to please his customers and will go out of his way to make them happy. I have never ever questions off the top of his head. He's very enthusiastic to please his customers and will go out of his way to make them happy. I have never ever had a more pleasing car buying experience. Between the dealership itself which is so laid back and not at all stressful and Shawn's expertise and attitude, I could not have asked for a more relaxing, enjoyable experience. I want to commend Shawn on how he handled everything. Thank you. More

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Wonderful experience. Price was below invoice so there was no reason to haggle. Salesman was able to close the deal with only one trip to the "man in the back room" and this was largely because they had q was no reason to haggle. Salesman was able to close the deal with only one trip to the "man in the back room" and this was largely because they had quoted me a price for a vehicle that actually had one more option than they realized (less than $50). Business manager experience was very low key (did not PUSH the add-ons/extended service, just made me aware of what was available). More

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Our entire purchase and new car delivery was very well handled. Each person--reception,sales,business office, and shop staff--were friendly, helpful, and professional. As we walked about the dealership th handled. Each person--reception,sales,business office, and shop staff--were friendly, helpful, and professional. As we walked about the dealership the staff smiled, greeted us, asked if we needed help and so on. We have no idea whether we got the best price or not but we know that the overall experience could not have been better. Past experiences have caused us to look upon car purchasing as a very unpleasant event. Overbearing sales people, the "let me talk to my manager" routine, the "are you ready to buy" line were absent at Acton Toyota. Mr. Gormley was excellent in all aspects of the process. As a final service to us, we appreciated that he programmed our cell phone to operate through the Bluetooth system. We will certainly return for our service needs.N More

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I was met by Shawn on the very first day I wanted to find out about leasing a 2010 Prius. I had visited the web site and showed my interest of trading my 2006 Hyundai. He contacted me the next day. I told hi out about leasing a 2010 Prius. I had visited the web site and showed my interest of trading my 2006 Hyundai. He contacted me the next day. I told him that this was all new to me but I wanted to look at a lease because I only drove about 5000 miles a year. He said this would be perfect for me. I've always wanted a Prius and now I was able to get one that would have been out of reach as a purchase. Well, I love the car and I have to say Shawn had to put up with my emails and call backs. When I told him I wouldn't be able to pick the car up for a couple of days because of taking care of my grandson, he offered to deliver the car to my house and drive back in the trade. Great service.......Look forward to dealing with Acton Toyota again.. More

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The sales person at Acton Toyota of Littleton did an outstanding job presenting the automobile that I was interested in, answering all of my questions, taking time to understand what I was after, and wo outstanding job presenting the automobile that I was interested in, answering all of my questions, taking time to understand what I was after, and working with me to make my purchase easy and satisfying. The process was straight forward and pleasant from start to finish. The entire staff at Acton Toyota of Littleton was friendly and professional, which resulted in an exceptional car buying experience. More

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We had a great experience working with Shawn in buying our Toyota Tacoma. We are from Pennsylvania and have a friend who owns a local toyota dealership, but he still couldn't match the price Shawn was ab our Toyota Tacoma. We are from Pennsylvania and have a friend who owns a local toyota dealership, but he still couldn't match the price Shawn was able to offer. There was no pressure and he was very attentive. We had an issue with the carrier that was to deliver our vehicle(no fault of Shawn's)and he even offered to drive the vehicle to us. I would highly recommend Shawn Gormley if you are ever are in need of a vehicle and a great buying experience. More

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I just want to really say one thing about my experience at Acton Toyota, unbelieveable. I always thought going into a dealership was gonna be long and the people were unhappy, not here. The customer servic at Acton Toyota, unbelieveable. I always thought going into a dealership was gonna be long and the people were unhappy, not here. The customer service was great, Shawn and Ben were on top of everything and above all, very happy. I told them exactly what I wanted and they delivered. Even doing all the paper work was a very pleasant experience. They gave me a great prcie on the Toyota Tundra I was looking at and I have not one bad thing to say. Even when I came back on Saturday for an inspection sticker, they were very nice and speedy service, in and out in about 15 minutes. I would definately recommend this dealership to anyone in the market for a new vehicle. Thanks for everything!! More

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Best car buying experience I have ever had. Shawn Gormley our sales rep was excellent. No pressure, answered all my questions, helped us get an excellent deal on my brand new Highlander and I truly could not our sales rep was excellent. No pressure, answered all my questions, helped us get an excellent deal on my brand new Highlander and I truly could not be happier. I will be going back to Acton Toyota for life, I am completely hooked. You really can not do any better than this dealership. Even their finance manager, Joe Tosi was excellent. Great great experience all the way around! More

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When I decided to hand down my 2005 Prius to my oldest daughter, and to purchase a 2010 Prius for myself, I opted to try the online sales inquiry route. I chose five different Toyota dealers, and Shawn G daughter, and to purchase a 2010 Prius for myself, I opted to try the online sales inquiry route. I chose five different Toyota dealers, and Shawn Gormely of Acton Toyota of Littleton was the only one to be completely straightforward, right to the point and totally clear about what the price would be, what was and wasn't included in that price and when he could have the particular Prius that I wanted, with all of the options exactly as I wanted them, on the lot in Littleton. I was in the middle of a major house move and recovering from a long illness and didn't have a lot of time or energy. I really appreciated that Shawn kept his e-mails brief and supportive. At one point, I had to put the purchase on the back burner, because I was so overwhelmed with other things. I e-mailed Shawn to tell him it might be awhile and instead of pressuring me, he e-mailed me back to say he understood, no problem, and ...."When you're ready, I'll be here." I've never had an easier and more positive car purchase. Even though one other dealer did agree to match the price that Shawn had quoted me, I chose Acton Toyota because of the way that Shawn handled the sale right from the start. I've serviced my older Prius at Acton Toyota for five years now, and have always been pleased with their service and the quality of their work. However, this was my first purchase with them and I'm so happy with how the dealership and Shawn Gormley handled this sale! Paula Driscoll-Slovenkai Concord, Ma. More

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We just purchased two vehicles from Acton Toyota of Littleton. Our sales person was Shawn Gormley. Shawn was the first person to respond to my email request for a quote on the cars I was researching. Littleton. Our sales person was Shawn Gormley. Shawn was the first person to respond to my email request for a quote on the cars I was researching. I requested a test drive and Shawn rescheduled his day off to to meet us the next morning for a test drive. The quotes he gave us were accurate and he worked with us for several hours to make a fair deal on two new cars and a trade in. I will definitely be back when I need my next car and have already recommended Shawn and Acton Toyota of Littleton to friends and relatives. Keith Mobley walked us through the financial part of the transaction and also did an exemplary job of explaining everything down to the last cent. I highly recommend Shawn, Keith and Acton Toyota for anyone looking for a quality automobile. More

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