Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.9
236 Reviews
4.9

236 Reviews

Write a Review

236 Reviews of Shawn Hooe

August 10, 2025

Dealership Rating
Employee Rating

In for routine maintenance (oil change/tire rotation etc) and front wiper blades. Took right around 30 minutes. More

by JCLAYCOMB1217
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm glad to hear that your routine maintenance, including the oil change, tire rotation, and wiper blade replacement, was completed quickly at James Wood Chevrolet Buick GMC Decatur. I appreciate your trust in us, and we look forward to seeing you again for your next service visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 05, 2025

Dealership Rating
Employee Rating

Shawn Hooe is always the most courteous and knowledgeable representative to deal with. He has been our rep for many years. He’s the best. More

by DEBBIE.GARDNER76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 05, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Debbie! I appreciate your feedback about Shawn and his dedication to providing excellent service at James Wood Chevrolet Buick GMC Decatur. It's customers like you that make our work fulfilling. We look forward to seeing you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 02, 2025

Dealership Rating
Employee Rating

My service was perfect! They fixed my car in a minimum time. Very courteous and even took me home when I left the vehicle. More

by SIPES.SHARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris

Report | Print
Aug 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Sharon! I'm pleased to hear that your service experience at James Wood Chevrolet Buick GMC Decatur was perfect and that our team took such good care of you. It's fantastic to know we had you back on the road quickly and that the courtesy ride was appreciated. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 01, 2025

Dealership Rating
Employee Rating

I have over thirty years with this dealership, their service has been the reason for choosing this dealership. More

by JRSBSS4600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Rusty Ford, Bryan Stanley, Russell Fox

Report | Print
Aug 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I truly appreciate your loyalty over the past thirty years. Your support means a lot to everyone at James Wood Chevrolet Buick GMC Decatur. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 31, 2025

Dealership Rating
Employee Rating

They were quick and very nice. Customer service is great. and very friendly.i give James woods and Shawn a big gold star More

by bgrass322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that you found our team at James Wood Chevrolet Buick GMC Decatur to be quick, nice, and friendly, especially Shawn. Your kind words mean a lot to us. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 29, 2025

Dealership Rating
Employee Rating

Shawn was my service advisor he was wonderful as always i love this dealership and plan to return for all my service needs More

by lucky1126p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 30, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear you had a great experience with Shawn and that you love James Wood Chevrolet Buick GMC Decatur. We look forward to taking care of all your service needs in the future! Please come back to see us anytime. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 25, 2025

Dealership Rating
Employee Rating

Always get a straight and honest answer from Shawn. Wouldn't take my car anywhere else. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Ron! I appreciate your trust in Shawn and James Wood Chevrolet Buick GMC Decatur. It’s great to know you have had such positive experiences with us. We look forward to serving you again. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 14, 2025

Dealership Rating
Employee Rating

The service is always spectacular from sales, to service to the collision center.Bob Miller always takes such great care of us! More

by becky40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller, Jennifer Westerlund

Report | Print
Jul 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Becky! I appreciate your feedback about the great service you receive at James Wood Chevrolet Buick GMC Decatur. It’s great to hear that Bob has consistently taken such good care of you. We’re grateful for your support and look forward to assisting you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 12, 2025

Dealership Rating
Employee Rating

They are usually very quick and honest on what needs to be done. They are very nice and understanding. More

by SCHEPS322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 13, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review! I truly appreciate your kind words about the service at James Wood Chevrolet Buick GMC Decatur. Our team strives to be quick, honest, and understanding, and it's wonderful to hear that reflected in your experience. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 11, 2025

Dealership Rating
Employee Rating

Shawn has been WCCA's service Advisor for years and has always worked with us to keep our Meals on Wheels Vehicles running smoothly. We could not ask for a better service, Advisors or a better Dealership w More

by AMY56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 11, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Amy! I truly appreciate your kind words about Shawn and our team at James Wood Chevrolet Buick GMC Decatur. It’s great to hear that we have been able to support WCCA and your Meals on Wheels program. Thank you for trusting us with your vehicles, and we look forward to continuing to assist you in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

1
2
...
24

Dealership Inventory (672 Vehicles)

new 2025 GMC Sierra 1500 car, priced at $58,020
2025 GMC Sierra 1500
new
Sterling exterior
Automatic
Four-wheel Drive
$58,020
View Details
new 2025 Buick Enclave car, priced at $57,345
2025 Buick Enclave
new
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive
$57,345
View Details
used 2020 Ford F-250 car, priced at $56,455
2020 Ford F-250
used
Magnetic Metallic exterior
Automatic
Four-wheel Drive
$56,455
View Details
used 2020 Chevrolet Blazer car, priced at $18,577
2020 Chevrolet Blazer
used
Iridescent Pearl Tricoat exterior
Automatic
Front-wheel Drive
$18,577
View Details
new 2025 Buick Enclave car, priced at $44,440
2025 Buick Enclave
new
Cherry Red Tintcoat exterior
Automatic
Front-wheel Drive
$44,440
View Details
used 2023 GMC Acadia car, priced at $34,455
2023 GMC Acadia
used
Summit White exterior
Automatic
Front-wheel Drive
$34,455
View Details
View All Inventory