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Shawn Hooe
Shawn Hooe
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
318 Reviews
318 Reviews
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318 Reviews of Shawn Hooe
Verified Customer
March 19, 2026
Great customer service. Shawn is very helpful considerate of your time. Thank you very much Shawn is very helpful considerate of your time. Thank you very much More
by HRREMMELE
Other Employees Tagged: David Stokes
March 19, 2026
Great service staff was unbelievable kind and helpful! They gave us updates on when my trk would be ready and if they thought they’d be a delay we knew right away! They gave us updates on when my trk would be ready and if they thought they’d be a delay we knew right away! More
by EISCHEID1
Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, David Stokes, Dason Howard, Krystal Gipson
March 16, 2026
1. My advisor never came to introduce herself. 2. 2 Hrs for an oil change and tire rotation is ridiculous for an oil change and tire rotation is ridiculous More
by KRISTISHELTON19
Other Employees Tagged: Krystal Gipson
March 13, 2026
Clay Estes has been fantastic to work with for years and years. Dane Shelton has also been great to work with in the finance department. We go out of our way to buy vehicles from James Wood largely on acc years. Dane Shelton has also been great to work with in the finance department. We go out of our way to buy vehicles from James Wood largely on account of these two. More
by tylooney
Other Employees Tagged: Clay Estes, Nick Huff, Bryan Stanley, Krystal Gipson , Dane Shelton
March 04, 2026
My A/C went out in my ‘25 AT4. Shawn checked me right in. A couple hours of troubleshooting and they found the problem. I was offered a loaner vehicle while they replaced the co Shawn checked me right in. A couple hours of troubleshooting and they found the problem. I was offered a loaner vehicle while they replaced the component. I had my truck back by the end of the day. Thank you Shawn and the service department team. Repairs were covered under warranty. More
by KENDJAY2
March 03, 2026
We’ve used Shawn Howe for a long time. He does an excellent job. Honest and timely support for many years on many GM vehicles. Shawn Howe, David Stokes - these guys get things done rig He does an excellent job. Honest and timely support for many years on many GM vehicles. Shawn Howe, David Stokes - these guys get things done right. More
by SSLATE0
Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, David Stokes
March 02, 2026
Very knowledgeable personnel. Friendly service and convenient location. Did a great job A+A+A+ Friendly service and convenient location. Did a great job A+A+A+ More
by CATELAND
Other Employees Tagged: Dason Howard
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