They quickly greeted me as I pulled in with my truck.
Shawn greeted me and had the paperwork ready to go. The waiting room is comfortable and i was able to setup and work remotely quickly and easily.
Shawn greeted me and had the paperwork ready to go. The waiting room is comfortable and i was able to setup and work remotely quickly and easily. Overall a great experience
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by mark.spolidoro
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your review, Mark! I am so glad to hear you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's great that Shawn made your visit smooth and that you found our waiting room comfortable for working remotely. We appreciate your feedback and look forward to seeing you again soon.
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Great service took longer than expected due to awards for
company...but was keep informed by Shawn Hooe.
company...but was keep informed by Shawn Hooe.
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by BKSHAWN
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful feedback! It's great to hear that you received great service from Shawn at James Wood Chevrolet Buick GMC Decatur. I appreciate your understanding regarding the time it took, but I am glad that Shawn could keep you informed throughout the process. We look forward to seeing you again!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Great customer service experience all around!
From service to sales, nobody pressures you. I am a third generation customer of James Wood Motors, our whole family loves these people.
From service to sales, nobody pressures you. I am a third generation customer of James Wood Motors, our whole family loves these people.
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by MICHAEL.RHINE7
Verified Customer
Verified Customer
Service Price Transparency
Dec 26, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Michael! I truly appreciate your kind words about the customer service experience at James Wood Chevrolet Buick GMC Decatur. It’s fantastic to hear that you and your family have been loyal customers for three generations. We look forward to serving you again on your next visit!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
James Wood Motors, Inc - Buick Chevrolet GMC is the Best
place to buy and service vehicles. The staff is friendly, wonderful and helpful. My family and I buy and service our Buicks, GMC and Chevrolet vehicl
place to buy and service vehicles. The staff is friendly, wonderful and helpful. My family and I buy and service our Buicks, GMC and Chevrolet vehicles at James Wood in Decatur, Texas. Bob Miller is a Great salesman; he goes the extra mile. Thank you, Raymond Wood for a Great Dealership, and staff. Raymond, you are upholding the highest standards your father James Wood set many years ago. Thank Y'all, M Fisher
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by M FISHER
Verified Customer
Verified Customer
Service Price Transparency
Dec 14, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you, M. Fisher, for your wonderful review! I truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. It’s fantastic to hear that you and your family have had positive experiences buying and servicing your Buicks, GMCs, and Chevrolets with us. Bob is indeed a valuable member of our team, and we're glad he could assist you. We look forward to serving you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Dec 15, 2025 -
M FISHER responded
Brandt, we enjoy every trip and staff at James Wood Buicks, GMC and Chevrolet in Decatur, Texas. Thank you and have a Blessed Christmas to you, you family and the James Wood Dealership family. We look forward to a Great 2026 with Y'all. M Fisher
Consistently reliable service for our Equinox at our
locally-owned dealership. Always friendly and efficient.
locally-owned dealership. Always friendly and efficient.
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by ROSELLEKEN
Verified Customer
Verified Customer
Dec 12, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words, Roselle! I appreciate your loyalty and am thrilled to hear that you've had consistently reliable service for your Equinox at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing friendly and efficient service, and we look forward to assisting you again in the future!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
James Wood is great in all aspects, I don’t appreciate
being asked to write an essay and I will not take another survey if I’m asked again.
being asked to write an essay and I will not take another survey if I’m asked again.
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by GICENTERPRISES
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your feedback! I'm pleased to hear that you had a great experience with James Wood Chevrolet Buick GMC Decatur. We appreciate your honesty regarding the survey process and will consider your comments. We hope to see you again soon!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Handled my service in a timely manner, very professional
kind and respectful I have no more to add!..
kind and respectful I have no more to add!..
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by twilanelon
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I'm pleased to hear that your service experience at James Wood Chevrolet Buick GMC Decatur was timely and professional. We appreciate your kind words and look forward to assisting you again in the future!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
It’s always a pleasure doing business there!
Fast and soooo friendly. Highly recommended to all!
Fast and soooo friendly. Highly recommended to all!
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by Mike Clarke
Verified Customer
Verified Customer
Service Price Transparency
Dec 09, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for your kind words, Mike! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing fast and friendly service, and we appreciate your recommendation to others. We look forward to seeing you again soon!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Great service and verify helpful.
Was kept informed of progress throug every step. Would highly recommend
Was kept informed of progress throug every step. Would highly recommend
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by DWHIT007
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I am delighted to hear that you received great service and felt informed throughout the process at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Very Professional and Technical, thank you James Wood
Motors!! I appreciate everything and all the hard work!!
Motors!! I appreciate everything and all the hard work!!
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by NTROB121
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I appreciate your kind words about our professionalism and hard work at James Wood Chevrolet Buick GMC Decatur. It was our pleasure to assist you, and we look forward to seeing you again soon!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
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