Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 2

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.9
346 Reviews
4.9

346 Reviews

Write a Review

346 Reviews of Shawn Hooe

May 23, 2026

Dealership Rating
Employee Rating

Karen Pattison always does an amazing job at finding the perfect vehicle for me. She is always very knowledgeable about the specs of the vehicle as well as explains the operations of all the features of tha More

by superbee7777777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Bryan Stanley

Report | Print
May 24, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m pleased to hear that Karen provided you with such a great experience at James Wood Chevrolet Buick GMC Decatur. Her knowledge and dedication to finding the perfect vehicle truly make a difference. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 22, 2026

Dealership Rating
Employee Rating

I've been with James wood motors for 13 years and have always been pleased with their service I have gotten. Shawn has been my service advisor the whole time and is wonderful.Always giving me the best adv More

by lucky1126p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 23, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Lucky! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 13 years. It's great to hear that Shawn has consistently provided you with excellent service and advice. We look forward to seeing you again next time! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 21, 2026

Dealership Rating
Employee Rating

Shawn is the best…. very professional and courteous. Knows his stuff. Great at communicating progress of service. More

by GTRANT84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 21, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review! I’m thrilled to hear that Shawn provided you with such professional and courteous service at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback, and we hope to see you again for your future vehicle needs! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 08, 2026

Dealership Rating
Employee Rating

The whole process from start to finish was quick and easy. I called to schedule an oil change and was able to get an appointment for the very next day. I took my car, dropped it off and was notified a More

by HKJENKINS59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The cashier was very sweet and friendly, but I did not catch her name.

Report | Print
May 09, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm pleased to hear that your experience with James Wood Chevrolet Buick GMC Decatur was quick and easy. Providing efficient service is our priority, and it's great to know we could accommodate your oil change appointment promptly. We look forward to seeing you again for your next visit! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 07, 2026

Dealership Rating
Employee Rating

Service is on time and not overcharged. Shawn Hooe is our preferred service man; always courteous and dependable. More

by HELEN_FIELDS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 08, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Helen, thank you for taking the time to leave such a wonderful review! I'm thrilled to hear that you had a positive experience with our service department and that Shawn provided you with courteous and dependable service. I appreciate your trust in James Wood Chevrolet Buick GMC Decatur, and we look forward to serving you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 30, 2026

Dealership Rating
Employee Rating

Great service, carefully checked vehicle for all issues made repairs at my visit while i waited. More

by TERRIE_MOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 30, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Terrie! I’m thrilled to hear you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. It's fantastic that our team was able to check your vehicle thoroughly and make the necessary repairs while you waited. We appreciate your feedback and look forward to seeing you again for your future service needs. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 29, 2026

Dealership Rating
Employee Rating

Shawn Hooe is a very knowledgeable service tech. Everyone is very polite and they waiting room is comfortable More

by superbee777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 29, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m glad you found our service technician knowledgeable and that everyone was very polite. We strive to create a comfortable environment at James Wood Chevrolet Buick GMC Decatur, and it’s great to know that you had a positive experience. We look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 29, 2026

Dealership Rating
Employee Rating

The peopein both the service are and parts department are easy to work with. I always bring my car to James Wood for prompt, courteous service at a fair price. More

by BM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 29, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I appreciate your feedback and am glad to hear that we provided you with prompt and courteous assistance. At James Wood Chevrolet Buick GMC Decatur, we strive to offer fair prices and excellent service. We look forward to seeing you again for your future automotive needs! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 24, 2026

Dealership Rating
Employee Rating

Great experience! My car was in and out quickly with an oil change completed! Love taking my vehicle to James Wood! More

by NICOLESMITH4671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 24, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Nicole! I’m glad to hear you had a great experience with our quick oil change service at James Wood Chevrolet Buick GMC Decatur. We appreciate your support and look forward to seeing you again for your next maintenance visit. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 17, 2026

Dealership Rating
Employee Rating

Fantastic service, always has been since I bought my GMC Sierra in 2009. I’ve never taken it to any other service department, great people and service More

by LARRY.AUGUSTUS310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
1
2
3
...
35

Dealership Inventory (849 Vehicles)

new 2026 Chevrolet Silverado 2500 car, priced at $60,217
2026 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Rear-wheel Drive
$60,217
View Details
new 2026 Buick Envista car, priced at $29,090
2026 Buick Envista
new
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive
$29,090
View Details
new 2026 Chevrolet Silverado 2500 car, priced at $67,285
2026 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Four-wheel Drive
$67,285
View Details
new 2026 Buick Enclave car, priced at $51,335
2026 Buick Enclave
new
Summit White exterior
Automatic
Front-wheel Drive
$51,335
View Details
new 2026 Chevrolet Silverado 2500 car, priced at $64,563
2026 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Four-wheel Drive
$64,563
View Details
new 2026 GMC Sierra 1500 car, priced at $61,770
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$61,770
View Details
View All Inventory