Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 2

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.9
331 Reviews
4.9

331 Reviews

Write a Review

331 Reviews of Shawn Hooe

March 30, 2026

Dealership Rating
Employee Rating

They did a great job and took care of the needs and concerns I had. More

by ANTHONYSPOLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 31, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Anthony! I’m thrilled to hear that we met your needs and addressed your concerns at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback, and we look forward to seeing you again! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 30, 2026

Dealership Rating
Employee Rating

Everyone is courteous and friendly. Easy to schedule service and the waiting area is comfortable and clean. Such a pleasant experience. More

by MIGAMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 30, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you found everyone at James Wood Chevrolet Buick GMC Decatur to be courteous and friendly, and that your service experience was pleasant. We strive to create a comfortable environment for our customers and we look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 26, 2026

Dealership Rating
Employee Rating

Shawn was great as usual! Easy to schedule an appearance, drop off, and pick up my truck! Great service as always! More

by KATE_GREENWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 27, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Kate! I truly appreciate your kind words about Shawn and my service at James Wood Chevrolet Buick GMC Decatur. I'm thrilled to hear that your experience with scheduling and truck service was smooth. We look forward to seeing you again for your next visit! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 20, 2026

Dealership Rating
Employee Rating

Always a great place to get your oil changed with the friendliest and most helpful staff. More

by DHINES.H3RANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustan Harbour (5 star excellent service)

Report | Print
Mar 20, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m thrilled to hear that you always have a great experience getting your oil changed at James Wood Chevrolet Buick GMC Decatur. We take pride in providing friendly and helpful service, and I appreciate your support. We look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 19, 2026

Dealership Rating
Employee Rating

Great customer service. Shawn is very helpful considerate of your time. Thank you very much More

by HRREMMELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Stokes

Report | Print
Mar 19, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your feedback and am glad to hear that Shawn provided you with helpful and considerate service. At James Wood Chevrolet Buick GMC Decatur, we strive to make every customer's experience exceptional. We look forward to seeing you again! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 19, 2026

Dealership Rating
Employee Rating

Great service staff was unbelievable kind and helpful! They gave us updates on when my trk would be ready and if they thought they’d be a delay we knew right away! More

by EISCHEID1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, David Stokes, Dason Howard, Krystal Gipson

Report | Print
Mar 19, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I’m pleased to hear that you had a great experience with our service team at James Wood Chevrolet Buick GMC Decatur. Keeping you updated about your truck is important to us, and I’m glad to know our staff met your expectations. I appreciate your kind words, and we look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 16, 2026

Dealership Rating
Employee Rating

1. My advisor never came to introduce herself. 2. 2 Hrs for an oil change and tire rotation is ridiculous More

by KRISTISHELTON19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Krystal Gipson

Report | Print
Mar 18, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Kristi. I appreciate you taking the time to share your experience regarding your recent visit. It's important to us that our customers feel welcomed and valued, and I understand your concerns about the wait time for your oil change and tire rotation. I encourage you to contact me directly at James Wood Motors so I can discuss your experience further. Thank you again for your input. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 13, 2026

Dealership Rating
Employee Rating

Clay Estes has been fantastic to work with for years and years. Dane Shelton has also been great to work with in the finance department. We go out of our way to buy vehicles from James Wood largely on acc More

by tylooney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Nick Huff, Bryan Stanley, Krystal Gipson , Dane Shelton

Report | Print
Mar 13, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m delighted to hear that Clay and Dane have provided you with fantastic service over the years. Your loyalty to James Wood Chevrolet Buick GMC Decatur means a lot to me. We I look forward to continuing to assist you with your vehicle needs in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 04, 2026

Dealership Rating
Employee Rating

My A/C went out in my ‘25 AT4. Shawn checked me right in. A couple hours of troubleshooting and they found the problem. I was offered a loaner vehicle while they replaced the co More

by KENDJAY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 05, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Ken! I'm thrilled to hear that Shawn and our service department team took great care of you and your ‘25 AT4. It's fantastic to know that we were able to get you back on the road quickly and that the repairs were covered under warranty. I appreciate your kind words, and we look forward to seeing you at James Wood Chevrolet Buick GMC Decatur for any future needs! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

March 03, 2026

Dealership Rating
Employee Rating

We’ve used Shawn Howe for a long time. He does an excellent job. Honest and timely support for many years on many GM vehicles. Shawn Howe, David Stokes - these guys get things done rig More

by SSLATE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, David Stokes

Report | Print
Mar 03, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your review! I appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and am glad to hear about your positive experiences with Shawn and David. Their dedication to providing honest and timely support for your GM vehicles is what we strive for. We look forward to assisting you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

1
2
3
...
34

Dealership Inventory (817 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $57,240
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$57,240
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $67,935
2026 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$67,935
View Details
new 2026 GMC Sierra 1500 car, priced at $65,710
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$65,710
View Details
used 2023 Chevrolet Traverse car, priced at $39,677
2023 Chevrolet Traverse
used
Summit White exterior
Automatic
Front-wheel Drive
$39,677
View Details
new 2026 Chevrolet Silverado 2500 car, priced at $59,992
2026 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Rear-wheel Drive
$59,992
View Details
new 2026 Buick Enclave car, priced at $43,560
2026 Buick Enclave
new
Summit White exterior
Automatic
Front-wheel Drive
$43,560
View Details
View All Inventory