Shawn Hooe | Page 2

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Gary! I appreciate your continued support and loyalty to James Wood Motors, Inc over the years. It's wonderful to hear that you enjoy our no-pressure sales approach and great service department. We look forward to serving you again in the future! If you're ever in the Keller, Texas area, don't hesitate to stop by. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Joliet! I truly appreciate your loyalty as a repeat customer at James Wood Motors, Inc. We're committed to providing excellent service, and I'm glad to hear your regular maintenance and tire rotation were handled promptly. We look forward to seeing you again for your next visit here in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m delighted to hear about your long-standing trust in the James Wood family and your love for James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing a friendly and kind experience for all our customers. I appreciate your support, and we look forward to welcoming you back in the future! We proudly serve the Fort Worth, Texas area. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I am thrilled to hear that you experienced exceptional customer service during your visit to James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We always strive to go the extra mile for our customers, and I'm glad that you felt comfortable while waiting. Looking forward to welcoming you back next time! We proudly serve customers in Decatur, Texas. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I appreciate your recommendation and am glad to hear you had a good experience overall at James Wood Chevrolet Buick GMC Decatur. I understand your concern regarding the tire rotation and encourage you to reach out to me so we can address this matter. We look forward to assisting you again! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Frances, thank you for reaching out about your experience. We appreciate your kind words about Mr. Hooe and are glad to hear you found him to be helpful. Regarding your visit to our service department, we understand your concerns regarding your rearview camera and look forward to welcoming you back in to discuss the situation with the wires and get a new camera installed. Thank you for your trust in the team at James Wood Chevrolet Buick GMC Decatur and we hope to continue working with you for many years to come.” Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about the friendly staff and the amenities in the waiting room at James Wood Chevrolet Buick GMC Decatur. It’s great to hear that you’ve experienced excellent service over the years. Looking forward to serving you again in the future! We're proud to serve customers in Decatur, Texas. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, David! I truly appreciate your kind words about your experiences with James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear you found our sales and service teams to be top-notch. We look forward to serving you again in the future. Our team in Keller, Texas is always here to help! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing feedback, Will! I’m thrilled to hear that you’ve been a loyal customer of James Wood Chevrolet Buick GMC Decatur for over 20 years. I appreciate your kind words about the sales, collision, parts, and service departments. We’ll continue working hard to provide the excellent experience you’ve come to expect here in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I appreciate your loyalty and am glad to hear that you consistently receive great customer service at James Wood Chevrolet Buick GMC Decatur. We are dedicated to ensuring your GMC Yukon is always well taken care of. We look forward to seeing you again for your next service appointment. Proud to serve customers in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com