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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
247 Reviews
4.9

247 Reviews

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247 Reviews of Shawn Hooe

September 17, 2025

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Employee Rating

I trust Shawn with all the maintenance and service on my pickup truck. I drive about an hour just to use James Wood. More

by lawdiver1957
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Recommend Dealer
Yes
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Sep 17, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your trust in Shawn and our team here at James Wood Chevrolet Buick GMC Decatur for your pickup truck’s maintenance and service. It’s wonderful to know you make the trip to see us, and we’re committed to delivering the best experience every time. We look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 13, 2025

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I was early and they got me in. Everyone was friendly and service was great. Waiting room was clean. More

by crksde4100
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, David Stokes, Dason Howard

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Sep 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide friendly and efficient service, and we're glad our clean waiting room made your visit more comfortable. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 11, 2025

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Awesome dealership. I’ve driven miles to James Wood to purchase a vehicle and this is my 3rd vehicle from them. Their service department is wonderful from the moment I s More

by dmills8119
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Recommend Dealer
Yes
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Sep 12, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur, and am thrilled to hear that you’ve had such a positive experience with our service department. Your recommendation means a lot to us! We look forward to assisting you with your future vehicle needs. Safe travels, and see you next time! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 07, 2025

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Always polite and courteous with customer in mind. Total professionals and giving their utmost service. More

by LDAVIS85086
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Recommend Dealer
Yes
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Sep 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. It’s our priority to provide the best service to our customers, and we're glad to hear you felt that during your visit. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 24, 2025

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Customers consistently praise James Wood Motors for their friendly and knowledgeable staff. Reviews highlight the dealership’s dedication to providing a no-pressure, transparent buying experience. For More

by MMC517
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Huddleston, Nick Huff

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Aug 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your thoughts about James Wood Chevrolet Buick GMC Decatur! We're thrilled to hear that our friendly and knowledgeable staff made your buying experience enjoyable. Our team is dedicated to providing transparency and working hard to meet your needs, just as you experienced with your vehicle trade-in and purchase. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 23, 2025

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Dason always does a great job taking care of me and my cars! This place is great! More

by edwardpecina80
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Mayfield, Asa Johnson Jr, Chad Huddleston, Sam Lara, Dason Howard

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Aug 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Edward! I appreciate your kind words about James Wood Chevrolet Buick GMC Decatur and are thrilled to hear about your positive experiences with us. It’s always our goal to take great care of you and your vehicles. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 22, 2025

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Very professional service as always. Goes way beyond what is expected. Been doing business with them for over 40 years and would never use anyone else. Thank you!! More

by SCONNALLY
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Paul Johnson, Bryan Stanley, Sam Lara

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Aug 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 40 years. It's wonderful to hear that you consistently receive professional service that exceeds your expectations. We look forward to continuing to serve you for many more years to come! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 20, 2025

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Very please with the service I received very good and polite. Service. Would recommend two others. More

by PARTSTRADERMAN
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Recommend Dealer
Yes
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Aug 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to leave us a review! We're pleased to hear that you were pleased with the service you received at James Wood Chevrolet Buick GMC Decatur and that you found our team to be polite and helpful. Your recommendation to others means a lot to us! We look forward to serving you again in the future. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 18, 2025

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Great people and great service. Take care of their customers as quickly as possible. Recommend using James Wods. More

by mwsmith1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley, Sam Lara , Krystal with Service

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Aug 18, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate your kind words about our team and the service you received at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you felt well taken care of. We look forward to having you visit us again in the future and appreciate your recommendation! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 18, 2025

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Employee Rating

Excellent Service, weas informed frequently, very satisfied with the total experience at James Woods Chevy/GMC More

by greglyon727
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Greg, thank you for your kind words! I'm thrilled to hear that you had an excellent experience at James Wood Chevrolet Buick GMC Decatur and that you appreciated our communication throughout the process. We value your satisfaction and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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