Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Refer Me

Shawn Hooe

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.9
204 Reviews
4.9

204 Reviews

Write a Review

204 Reviews of Shawn Hooe

April 30, 2025

Dealership Rating
Employee Rating

James Wood GMC service department is amazing. Shawn and the mechanics are very knowledgeable, polite and friendly. Shawn lets you know how things are going while you wait and is honest on what n More

by poorehouse2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 30, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our service department at James Wood Chevrolet Buick GMC Decatur. We’re thrilled to hear that Shawn and our team provided knowledgeable and friendly service during your visit. It's our goal to ensure every customer feels valued and informed. We look forward to taking great care of your truck for all your future oil changes and repairs. Thank you for choosing us! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

April 29, 2025

Dealership Rating
Employee Rating

The service department was great to work with and they have clear communication on where we were in the process More

by CCROBIN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 29, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the great feedback! I'm glad to hear that our service department made the process smooth and kept you updated. We appreciate your trust and look forward to helping you again in the future. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 25, 2025

Dealership Rating
Employee Rating

Derek was fantastic! Understood what we were looking for and took care of everything immediately! Great guy and will definitely be going back to do business with him agai More

by edwardpecina80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward, Tyler Mayfield, Asa Johnson Jr, Chad Huddleston, Sam Lara, Dason Howard

Report | Print
Apr 26, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Derek! We truly appreciate your kind words about your experience with us at James Wood Chevrolet Buick GMC Decatur. It's great to hear that Derek was able to help you find exactly what you were looking for. We look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 25, 2025

Dealership Rating
Employee Rating

Great service. Timely, friendly, and knowledgeable. I used the drop off service and was taken to my office with no delays. Highly recommend. More

by Marianna2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 26, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our drop-off service at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide timely, friendly, and knowledgeable service, and it’s fantastic to know we met your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 24, 2025

Dealership Rating
Employee Rating

Always friendly and professional service from James Woods entire team explaining the service being provided at each visit. More

by LINDAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle

Report | Print
Apr 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We are thrilled to hear that you consistently receive friendly and professional service at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to ensuring that you are well-informed about the services we provide. We look forward to seeing you again on your next visit! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 24, 2025

Dealership Rating
Employee Rating

We always enjoy this dealership. The showroom and service center employees are all extremely friendly. More

by vtrichel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that you always enjoy your experience at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing friendly service, and it's great to know that it shows. We look forward to welcoming you back on your next visit! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 24, 2025

Dealership Rating
Employee Rating

I'm always very satisfied about work with Shawn or any other of the service reps. More

by EBHARSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you're always satisfied with the service you receive from Shawn and our team here at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to serving you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 23, 2025

Dealership Rating
Employee Rating

The service department was a little slow when attaching a bug shield. But, they did a good job. More

by LADYTRAFIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Report | Print
Apr 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We appreciate your understanding regarding the wait time while our service team attached the bug shield. We're glad to hear that you were happy with the job they did. We strive to improve our efficiency and service at James Wood Chevrolet Buick GMC Decatur. We hope to see you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 23, 2025

Dealership Rating
Employee Rating

Wonderful dealership with outstanding personnel. Travel back from South Carolina to do business with James Wood and Jason Culpepper. Would not purchase a vehicle from anywhere other than James Woo More

by scottrenfro1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Brown, Jason Culpepper, Nick Huff, Bryan Stanley, David Stokes

Report | Print
Apr 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Scott, for your fantastic review! We're thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur and are glad you chose to travel all the way from South Carolina. Jason and the team are dedicated to providing excellent service, and it means a lot to us that you would only purchase from us. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 23, 2025

Dealership Rating
Employee Rating

Andrew was very pleasant, helpful and straight forward. Would be happy to do business with him again. More

by dolphjohnson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson, Jennifer Westerlund, Andrew Belden

Report | Print
Apr 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Dolph, for your wonderful review! We're thrilled to hear that you found Andrew pleasant and helpful at James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

1
2
...
21

Dealership Inventory (707 Vehicles)

used 2021 Chevrolet Silverado 1500 car, priced at $44,455
2021 Chevrolet Silverado 1500
used
Shadow Gray Metallic exterior
Automatic
Four-wheel Drive
$44,455
View Details
used 2021 Buick Envision car, priced at $25,777
2021 Buick Envision
used
Dark Moon Blue Metallic exterior
Automatic
Front-wheel Drive
$25,777
View Details
used 2023 Chevrolet Silverado 1500 car, priced at $46,577
2023 Chevrolet Silverado 1500
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
$46,577
View Details
used 2022 Chevrolet Silverado 1500 car, priced at $43,577
2022 Chevrolet Silverado 1500
used
Silver Ice Metallic exterior
Automatic
Four-wheel Drive
$43,577
View Details
used 2012 Hyundai Genesis car, priced at $11,455
2012 Hyundai Genesis
used
Black Noir Pearl exterior
Automatic
Rear-wheel Drive
$11,455
View Details
used 2022 Hyundai Venue car, priced at $18,455
2022 Hyundai Venue
used
Galactic Gray exterior
CVT
Front-wheel Drive
$18,455
View Details
View All Inventory