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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
275 Reviews
4.9

275 Reviews

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275 Reviews of Shawn Hooe

November 22, 2025

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Employee Rating

Always have had a good experience with the service advisors and they have delivered on the times and prices quoted. More

by TA6PPC
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Service Time
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Recommend Dealer
Yes
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Nov 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate your kind words about our service advisors and am thrilled to hear that we have consistently met your expectations with timing and pricing. At James Wood Chevrolet Buick GMC Decatur, our team strives to provide excellent service, and your feedback means a lot to us. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 20, 2025

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Service was done efficiently and effectively. My service advisor kept me up to date the entire time. More

by TSWARTZ2
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm pleased to hear that your service experience at James Wood Chevrolet Buick GMC Decatur was efficient and effective. It's great to know that your service advisor kept you updated throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 18, 2025

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It was so easy to Make an appointment online. Everyone was very efficient at the service desk. Shawn explained everything to me. He was extremely polite and helpful. He answered all the questions More

by MFRANCESLOWE1
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Recommend Dealer
Yes
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Nov 19, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind review, Frances! I'm glad to hear that you found it easy to make an appointment online and that Shawn provided you with excellent service. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure our customers have a seamless experience. We look forward to welcoming you back next time! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 12, 2025

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Employee Rating

Shawn always does a great job . He takes care of everything I need. They do excellent work. And take care of everything. I’ve been using the dealership since I got my Buick. And More

by LLARGENT1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I am thrilled to hear that Shawn has consistently provided you with excellent service at James Wood Chevrolet Buick GMC Decatur. We appreciate your loyalty and look forward to assisting you for many more years to come. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 08, 2025

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Service is always top shelf. All staff is helpful and outgoing. Shawn Hooe is my go to guy, always great to see him when I come in! More

by SPSH91
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you consistently receive top-notch service at James Wood Chevrolet Buick GMC Decatur. It's great to know that Shawn has made such a positive impact on your visits. We appreciate your support and look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 08, 2025

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Shawn led us through the stressful recall of our 2024 GMC Denali with much grace. Shawn is the best and we have been with him for many years. More

by DOROTHYKARNS
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Service Communication
Recommend Dealer
Yes
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Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm pleased to hear that Shawn was able to assist you with the recall of your 2024 GMC Denali and that you have trusted him for many years. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and it's wonderful to know that Shawn has made a positive impact on your experience. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 07, 2025

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We have done business with James Wood Motors for 36 years and have been very satisfied with all interactions. More

by Duininck Inc
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brad Gunter, Jason Culpepper, Asa Johnson Jr, Jeff Morris, David Stokes

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Nov 07, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued trust in James Wood Chevrolet Buick GMC Decatur over the past 36 years! I appreciate your kind words and am thrilled to hear that you've had satisfying interactions with us. We look forward to serving you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 07, 2025

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My dude dason was fabulous. Really made my service visit simple. I will be back for certain. More

by cpfilline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, David Stokes, Dason Howard, Krystal Gipson

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Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Dason made your service visit at James Wood Chevrolet Buick GMC Decatur a positive experience. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 07, 2025

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Pleasant atmosphere. Employees try their best to make your experience as nice as possible and keep you informed on the progress on your vehicle. They have corrected issue More

by MIGAMOORE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing you with the best service possible and keeping you informed throughout the process. We appreciate your recognition of our efforts and look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 03, 2025

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Employee Rating

Excellent people at this dealership. Know their stuff and always seem happy to serve and address any issues! Good people make the business run. More

by ksaggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Landon East, Chad Huddleston, Jeff Morris, James Love, Jose Martinez

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Nov 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We at James Wood Chevrolet Buick GMC Decatur appreciate your positive feedback about our team. I'm thrilled to hear that our knowledgeable staff made your experience enjoyable. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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