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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 29

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
349 Reviews
4.9

349 Reviews

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349 Reviews of Shawn Hooe

July 01, 2024

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Employee Rating

I worked with Shawn Hooe to get my scar scheduled for service. I decided to wait at the dealership while they worked on my car. Shawn said it would take about 2 hours and it was ready in 1 1/2 hours. More

by JMORRIS21
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Jul 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! We are thrilled to hear about your positive experience with Shawn and our service team. We're glad we could exceed your expectations and get your car ready sooner than anticipated. We appreciate your feedback and look forward to serving you again. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 30, 2024

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I have multiple vehicles serviced throughout the year, Excellent service from Shawn as usual ! Shawn always goes above and beyond ! More

by JCHALL0
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Service Time
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Recommend Dealer
Yes
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Jul 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle service needs! We appreciate your loyalty and are thrilled to hear about your excellent experience with Shawn. We always aim to go above and beyond for our customers, and we look forward to serving you again in the future. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 30, 2024

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I have purchased 4 vehicles at James Wood over the years but the service department has always taken care of everything I have ever needed. More

by lawdiver1957
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for being a loyal customer, and for sharing your positive experience with our service department at James Wood Chevrolet Buick GMC Decatur. We are delighted to hear that our team has consistently taken care of all your needs. We look forward to continuing to provide you with excellent service in the future. Safe travels in your four vehicles! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 29, 2024

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Fast and efficient service. Shawn is always cordial and works to deliver a positive customer experience. More

by jerry_mercer
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Service Time
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Recommend Dealer
Yes
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Jul 01, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and the excellent review, Jerry. I'm delighted to hear that Shawn provided fast and efficient service and contributed to a positive customer experience. At James Wood Chevrolet Buick GMC Decatur, I'm always striving to make sure our customers are well taken care of. I look forward to assisting you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 27, 2024

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Shawn was very helpful and polite. Great service I will recommend to my friends anytime More

by rowe.brigitte
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Service Time
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Recommend Dealer
Yes
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Jun 28, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the 5-star review, Shawn was delighted to assist you! We appreciate your recommendation to your friends. We look forward to welcoming you back next time or helping your friends find their perfect vehicle. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 27, 2024

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Friendly and efficient and that is all I want to say and not the additional 12 words More

by CAROL.ARLEDGE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Jun 28, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review! We appreciate your feedback and are glad to hear you found our team friendly and efficient at James Wood Chevrolet Buick GMC Decatur. We look forward to your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 26, 2024

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They are Always personable,no up selling and I think they are honest and trustworthy. More

by faalady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley , Krystal Gipson

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Jun 27, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for recognizing our commitment to providing a personable, honest, and trustworthy experience at James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words and look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 23, 2024

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My service call went fine. There were no problems. If anything, the wash job was average. Water sprinkled on the car is about all it got. While waiting a lady offered popco More

by sdmathis27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Frazier, Dustin Stachowiak

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Jun 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 22, 2024

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They really help us out. I know a guy named Sean. He’s the one help us twice. I don’t know how long he’s been working for them, but he really has skills even though he was re More

by ardiano.julian
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and for highlighting Sean's exceptional service at James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty and I am delighted to hear about your positive experience. I look forward to assisting you again in the future if needed. Thank you for choosing us! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 20, 2024

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They’re always kind and courteous- always professional in all that they do. The service department, as well as other departments, is second to none. It’s a pleasure taking my car there every time. More

by JOEANDCINDY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Bryan Stanley , Paul Johnson, Catalina Delgado

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Jun 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for recognizing our dedication to professionalism and excellence at James Wood Chevrolet Buick GMC Decatur! We are delighted to hear about your positive experiences with our service and other departments. We appreciate your loyalty and look forward to welcoming you back for all your car needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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