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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 29

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
340 Reviews
4.9

340 Reviews

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340 Reviews of Shawn Hooe

June 20, 2024

Dealership Rating
Employee Rating

They’re always kind and courteous- always professional in all that they do. The service department, as well as other departments, is second to none. It’s a pleasure taking my car there every time. More

by JOEANDCINDY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley , Catalina Delgado

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Jun 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for recognizing our dedication to professionalism and excellence at James Wood Chevrolet Buick GMC Decatur! We are delighted to hear about your positive experiences with our service and other departments. We appreciate your loyalty and look forward to welcoming you back for all your car needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 17, 2024

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Employee Rating

My 2017 Silverado Z71 was taken care of quickly and efficiently by James Wood in Decatur, Service personnel were friendly and ensured I was taken care of during my wait for repair of my pickup truck. More

by AMMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur. We are thrilled to hear that your 2017 Silverado Z71 was taken care of quickly and efficiently by our service personnel. We always aim to provide friendly and efficient service to ensure our customers have a great experience. We appreciate your positive feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 16, 2024

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Employee Rating

Just went in for an oil change by appointment everything went good had vehicle washed done alittle over an hour over all good service More

by knightrider428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your recent oil change appointment! We appreciate your positive feedback and are glad you had a good experience with us. We strive to provide excellent service, and we're happy to hear that you were satisfied with the service and the vehicle wash. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 16, 2024

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Employee Rating

James wood has always been a friendly dealership, always quick to help or answer any questions about my vehicle as well as having a great service department. I purchased my vehicle from them & they had to t More

by bandehouston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Russell Fox, James Love, Dustin Stachowiak, Jose Martinez , Krystal Gipson

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Jun 18, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words about your experience with James Wood Chevrolet Buick GMC Decatur! I am thrilled to hear that you found our dealership friendly and helpful. I appreciate your business and look forward to assisting you with any future needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 15, 2024

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Employee Rating

Great service! Friendly & helpful staff! They Always make it a seamless process. Thank you everyone. More

by dleatherman614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words! I am thrilled to hear about your positive experience with our team at James Wood Chevrolet Buick GMC Decatur. I take pride in providing excellent service to our customers. Come back and see us again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 13, 2024

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Employee Rating

The sales and service team are top notch. I highly recommend James Wood Motors to anyone looking to buy, sell, trade or service their vehicle. More

by tara.s.murray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker , Krystal Gipson

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Jun 14, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive feedback! I appreciate you recommending James Wood Chevrolet Buick GMC Decatur for all vehicle needs. Our sales and service team are thrilled to hear about your experience. I look forward to assisting you in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 13, 2024

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Employee Rating

Great service and Sales staff very knowledgeable and helpful. Great people to work with. Thanks More

by LEGEND380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mayfield and Hunter

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Jun 14, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and for choosing James Wood Chevrolet Buick GMC Decatur! I am thrilled to hear that our sales staff provided you with knowledgeable and helpful service. I appreciate your feedback and look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 13, 2024

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Employee Rating

The best dealership to go to for a new car or for service on you car! More

by NICKIE.SHERWOOD67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Bryan Stanley , Zach Rhine

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Jun 14, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your automotive needs! I appreciate your positive feedback and I am thrilled to hear that you had a great experience with us. I look forward to assisting you with your next vehicle purchase or service visit. Feel free to share your experience with others! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 10, 2024

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Employee Rating

It's a great place to go and look at vehicles while getting a truck worked on More

by robrose31372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review, I'm glad to hear you had a great experience visiting James Wood Chevrolet Buick GMC Decatur while getting your truck serviced. I appreciate your feedback and hope to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 09, 2024

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Employee Rating

Always the best service , I appreciate James Wood and their employees. Thank you also for the concierge service with rides back to my home. More

by leslie.mayfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mayfield

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Jun 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Leslie, for your kind words and 5-star review! We are thrilled to hear that you appreciated the service provided by James Wood Chevrolet Buick GMC Decatur and our employees. We are here to provide top-notch service and are glad you enjoyed our concierge service with rides back to your home. We look forward to welcoming you back in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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