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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 29

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
372 Reviews
4.9

372 Reviews

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372 Reviews of Shawn Hooe

August 04, 2024

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Employee Rating

Quick turnaround on the repairs, Shawn H. is the best service manager around! Highly recommend James Wood for any vehicle needs. More

by BRETTG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Brett, for your fantastic review! We're thrilled to hear that you had a quick turnaround on your repairs and that our service manager made a positive impact on your experience. Your recommendation means a lot to us at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you with any of your future vehicle needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 03, 2024

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Employee Rating

I forgot the mailer I received and the service organizer said it was not a coupon just their regular price and the next day I received a flier in the mail from another auto service company advertizing the More

by VLSCHAFERHELOTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff , Krystal Gipson, Zach Rhine

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Aug 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your concerns regarding the pricing and the service department's organization. It's important to me that our customers feel satisfied with their experience at James Wood Chevrolet Buick GMC Decatur. If you'd like to discuss this further or if there's anything we can do to assist you, please feel free to reach out. I appreciate your insight and hope to have the chance to serve you better in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 01, 2024

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Employee Rating

Everyone is very professional and do outstanding work especially Shawm, Starlet, Paul Brian and Zach More

by QUALNIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Bryan Stanley , Krystal Gipson, Paul Johnson, Zach Rhine, Starlet Johnson

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Aug 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our team at James Wood Chevrolet Buick GMC Decatur. Shawm, Starlet, Paul, and Zach will be delighted to know they made a positive impression. I appreciate your kind words and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 01, 2024

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Employee Rating

I drive 100 miles to purchase vehicles, service and body work. Enough said. Best dealership ever!!! More

by NELSONRANCH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Carey Williams, Brandt Wicker, Rusty Ford, Nick Huff, Bryan Stanley , Beau Bell, Paul Johnson, Zach Rhine

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Aug 01, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your fantastic review! We're thrilled to hear that you find James Wood Chevrolet Buick GMC Decatur to be the best dealership ever, and we truly appreciate your loyalty in driving 100 miles for our services. We look forward to serving you again and ensuring you have the best experience every time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 30, 2024

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Employee Rating

Shawn was great to work with and was very informative. Was willing to work with the extended warranty company without hassle. More

by Ben C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! We're thrilled to hear that Shawn was great to work with and provided you with the information you needed. At James Wood Chevrolet Buick GMC Decatur, we always strive to make the process seamless, including working with warranty companies. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 26, 2024

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Employee Rating

Told them what I wanted and they found it. As usual things went smoothly with out no surprises. More

by terrytimec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward

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Jul 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! I'm thrilled to hear that your experience was smooth and pleasant. I appreciate your feedback and look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 25, 2024

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Employee Rating

The service department always does a great job for us. Above & beyond service. Thank you. More

by dleatherman614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Jul 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your service needs. We are thrilled to hear that our service department provided you with exceptional and above-and-beyond service. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 23, 2024

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Employee Rating

Good service. I would go back again. Friendly people that make you feel very welcome. More

by migueldavidhernandez.8483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Bryan Stanley, David Stokes , Krystal Gipson, Paul Johnson, Zach Rhine

Print
Jul 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur, we are delighted to hear that you had a positive experience with our team. We appreciate your kind words and look forward to welcoming you back in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 23, 2024

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Employee Rating

I have known the Wood family since 1942 when my father purchased a team of work horses from Frank Wood, James Woods father at first Monday, Decatur Tx. I was 7. Years old. I am a retired business man and More

by gilcojoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Jeffrey Bockemehl, Nick Huff, Bryan Stanley, David Stokes, James Love , Krystal Gipson, Paul Johnson, Zach Rhine

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Jul 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your long-standing connection with the Wood family dating back to 1942. We're honored to have earned your trust through generations. Your support and kind words mean the world to us. We look forward to continuing to provide you with excellent service. Drive safely, and we can't wait to see you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 23, 2024

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Employee Rating

Very kind, attentive to what you need for your vehicle. They don’t try to make you pay for something more then you need More

by MANA4013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review of James Wood Chevrolet Buick GMC Decatur, we appreciate your feedback! We pride ourselves on providing attentive and honest service to ensure you get exactly what you need for your vehicle. We look forward to assisting you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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