Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 4

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.9
325 Reviews
4.9

325 Reviews

Write a Review

325 Reviews of Shawn Hooe

January 08, 2026

Dealership Rating
Employee Rating

Drop off was easy well organized Pickup was not as easy and receptionist was on the phone and I was waiting for her to help me There were 2 other people there that ignored me I was almost late to work More

by JULIE_EDINGTON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 09, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Julie. I understand that your pickup experience at James Wood Chevrolet Buick GMC Decatur did not meet your expectations, and I appreciate you bringing this to our attention. We strive for excellent service, and your comments will help us improve. Please feel free to reach out to me directly so I can address your concerns more thoroughly. Your satisfaction is important to me. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

January 05, 2026

Dealership Rating
Employee Rating

Kare was very pleasant to work with and extremely efficient with the sales process. She went out of her wat to explain the features of our new car and answer any questions we had. More

by JMERCER59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison

Report | Print
Jan 05, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Kare provided you with a pleasant and efficient sales experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to ensure that all our customers feel informed and supported, and it's great to know that Kare was able to do just that. We look forward to seeing you again and hope you enjoy your new car! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 04, 2026

Dealership Rating
Employee Rating

I love James Woods and my service writer Shawn Hooe he is awesome I would definitely recommend going to James Woods and swing by and meet Shawn Hooe he is a really awesome guy thank you More

by robrose31372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks so much for your excellent review, Rob! I'm so glad to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that Shawn made such a positive impact on your visit. I really appreciate your recommendation, and our team looks forward to welcoming you back soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 31, 2025

Dealership Rating
Employee Rating

Always greeted with kindness and my questions and concerns are handled with excellent customer service. Thanks for helping me plan future service needs on my older model vehicle. More

by mendylmdavis00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 31, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Mendyl! I truly appreciate your kind words and am glad to hear that our team at James Wood Chevrolet Buick GMC Decatur has been able to assist you with your service needs. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 31, 2025

Dealership Rating
Employee Rating

Clay was fantastic and smooth to get things done for both of our new vechiles! More

by mcroxton29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, David Stokes, Dason Howard, Krystal Gipson

Report | Print
Dec 31, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Clay provided you with a fantastic experience while helping you with both of your new vehicles at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and hope to see you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 30, 2025

Dealership Rating
Employee Rating

Mr. Shoo is the most friendly and helpful service rep that you will meet. He has always taken great care of our vehicles. More

by KEITH.KILGORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 31, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic feedback, Keith! I am thrilled to hear about your positive experience with Mr. Shoo at James Wood Chevrolet Buick GMC Decatur. It's great to know he has been so helpful in taking care of your vehicles. We truly appreciate your kind words and look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 27, 2025

Dealership Rating
Employee Rating

Always good service, friendly staff, never had any issues with work or service done there More

by david.wright1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 28, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, David! I'm thrilled to hear that you've consistently received good service and enjoyed our friendly staff at James Wood Chevrolet Buick GMC Decatur. We appreciate your loyalty and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 27, 2025

Dealership Rating
Employee Rating

In 15 word minimum the service was great. It was great but need one more word. More

by B2AGGIE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 28, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 27, 2025

Dealership Rating
Employee Rating

They quickly greeted me as I pulled in with my truck. Shawn greeted me and had the paperwork ready to go. The waiting room is comfortable and i was able to setup and work remotely quickly and easily. More

by mark.spolidoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Report | Print
Dec 27, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Mark! I am so glad to hear you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's great that Shawn made your visit smooth and that you found our waiting room comfortable for working remotely. We appreciate your feedback and look forward to seeing you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 26, 2025

Dealership Rating
Employee Rating

Great service took longer than expected due to awards for company...but was keep informed by Shawn Hooe. More

by BKSHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 27, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! It's great to hear that you received great service from Shawn at James Wood Chevrolet Buick GMC Decatur. I appreciate your understanding regarding the time it took, but I am glad that Shawn could keep you informed throughout the process. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

1
...
3
4
5
...
33

Dealership Inventory (779 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $71,740
2026 GMC Sierra 1500
new
Dune exterior
Automatic
Four-wheel Drive
$71,740
View Details
new 2026 GMC Sierra 1500 car, priced at $47,340
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$47,340
View Details
new 2026 Chevrolet Traverse car, priced at $41,480
2026 Chevrolet Traverse
new
Summit White exterior
Automatic
Front-wheel Drive
$41,480
View Details
used 2025 GMC Sierra 2500 car, priced at $72,977
2025 GMC Sierra 2500
used
Summit White exterior
Automatic
Four-wheel Drive
$72,977
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $67,995
2026 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$67,995
View Details
new 2026 Chevrolet Suburban car, priced at $81,618
2026 Chevrolet Suburban
new
Black exterior
Automatic
Four-wheel Drive
$81,618
View Details
View All Inventory